Cold Stone Creamery

  4.0 – 377 reviews  $$ • Ice cream shop

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

✔️ Curbside pickup ✔️ No-contact delivery Cold Stone Creamery 33189

Hours

Saturday12–11 PM
Sunday12–10 PM
Monday
(Labor Day)
12–10 PM
Hours might differ
Tuesday12–10 PM
Wednesday12–10 PM
Thursday12–10 PM
Friday12–11 PM

Address and Contact Information

Address: 20571 Old Cutler Rd, Cutler Bay, FL 33189

Phone: (305) 232-3232

Website:

Order and Reservations

Order:

Order: ordercoldstone.com

orders.ordercoldstone.com

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Related Web Results

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Cold Stone Creamery – Home | Facebook

Freshly made Ice Cream, Ice Cream Cakes, Cupcakes, Ice Cream Sandwiches! 20571 Old Cutler Road, Cutler Bay, FL 33189.

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Reviews

Melissa Russell
This place never disappoints! Not only is the ice cream great but the custom cakes are even better!! Chocolate chip cookie dough delirium for the win!
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Sadiq Walker
Dylan was very helpful in making sure our ice cream experience was top-notch! He went out of his way to put on his charm for my 5 year old son who was crying the whole way and make him shut up lol. Would recommend over and over. Definitely coming back!
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M S
During July 2020, I ordered a cake which totaled $35.30. I go to pick it up and on the receipt I’m supposed to sign, the cake decorator had written in all caps, “NO TIP!! ” I’m sorry, what? When did you seve me cake? Did you deliver? No? Then you don’t get a tip. I paid for a cake. That doesn’t mean you automatically get a tip. But since you’re so pressed for one: if you need more money, get a better job. And all this during covid when you have no idea what people’s financial situations are. FOH
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Naomi T
I stood there for 5 minutes straight and NO ONE attended to me…I heard the workers in the back laughing but I didn’t receive any help for the entire 5-8 minutes.
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America Hernandez
Got there at 6pm and the guy closed the door on us. Said that they were closed.
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Elizabeth Jones
Chocolate Silk Shake is a decadent and delicious treat. The rich chocolate flavor is perfectly balanced with the creamy texture of the shake. The shake was thick and not too sweet, which I appreciated. The chocolate flavor was intense and satisfying. I would definitely recommend this shake to any chocolate lover looking for a satisfying treat.
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fire defender
Only gave one star so I could get to write this review. Used to come here a lot. I will no longer! My wife and I came in on Mon Oct 31st at around 6:45pm (please check your cameras if you have). A young man was working on an order (I assume). The store was completely empty. My wife and I greeted him, he didn’t respond. As a matter of fact, didn’t even raise his head to look at us to acknowledge us. We walked over to the ice cream bar and asked about a particular flavor that we didn’t see. Again, not even a shake of his head. My wife called to him… “Hello, good evening! Do you have butter pecan? The boy just ignored my wife. Mumbled under his breath… Couldn’t tell you what he even said. He was soooooo rude and disrespectful, I no longer wanted ice cream. These young kids you hire to perform customer service are a joke. They will end up ruining this location. Monitor them properly and care a bit more about the customers who frequent this ice cream palor. Because of the awful service my wife and I received this evening, we will not be returning.
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Michelle Lopez
So bad I wanna give a 0 so I give you one star. Worst customer service. Since it was an hour before closing the lady with pink hair did not make the ice cream as it should be. You lost a regular client.
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Andrea Rayne
Terrible service, bunch of kids who don’t take their job seriously (ignoring customers standing at the counter waiting to order and flirting with each other). Started to get busy, another employee came out and actually starting getting things moving. The flavor of ice-cream my son chose was practically melted and was asked if he would like something else.
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Cashita63 Cachita
Bad staffs n services .. and table is very nasty, the customer services and manager are very rude, they don’t clean the table n they expect u to fix each chair . my family and I never coming here again. four time we passed by and they never have shakes after 4pm.
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