mark portrick
Gena, the manager – took great care of us. Originally got charged double for a two-piece chicken only. Gena came out – recognized the error, and helped us to get the error corrected and provided and with a 10 piece box for the same charge. Gena was very accommodating and gracious. We’re thankful to have her assist us today.
… moreDylan Cline
Ordered through the drive-thru, which barely works by itself, but the employee taking the order was practically whispering. Pulled up to the window and corrected the order after it was taken wrong. Still could not hear what the employee was saying at all. All in all we waited almost 30 minutes for a cold order that was missing almost everything with incorrect drinks to boot. Just a poor overall experience. I don’t know how long the “under new management/ownership” signs have been there, but they need to look at leaving them up and getting new people running this restaurant.
… moreSylvia Cabriales
I recently visited church’s in copperas cove and had a very disappointing experience. I ordered chicken with mashed potatoes and was told I would need to wait, 15 minutes went by and finally got my food, I waited a while which led me to believe I would be receiving freshly made food.
However, when I got my meal, both the chicken and the mashed potatoes were cold. The chicken’s breading was unusually thick and overcooked — it wasn’t crispy in a good way, but rather hard and unpleasant. The mashed potatoes were not warm at all, which was very disappointing.
I’m unsure if this location regularly serves food like this becuase a week ago I had the same problem, but this time I had to speak up. It certainly didn’t meet the standards I expected. I would appreciate it if this concern could be looked into
… moreVeronica Avila
The chicken was very delicious and I will totally go back again and again and again, very crunchy. Thank you Mr. Julio, Because The Cook, May the Chicken, Berry, Very crunchy. Thank you Mr. Julio. Keep up the good work.
… moreEric Afferback
Really bad experience. Took over 30 minutes to get food. When i tried to pay in the drive through the system messed up so the team member had to go to another register to ring up my order. They were out of mashed potatoes. All my foods came out in different temps because they cooked the tenders first so they sat there for 30 minutes when i came in to ask about my food they just dropped my side. And on top of that they still got my sides wrong.
… moreKeyonia
This place is super nasty. The drive through audio is broken so you have to tell them your order at the window which is fine.. whats so aggravating is instead making the customer go to a waiting spot until their food is ready so they can take the next order they allow that same customer to sit 30 minutes until their order is ready. They really could use some help
It’s been a year since I’ve been to this churches chicken so I decided to give them another chance. I ordered a 10 piece chicken they gave me chicken that looked and smelled like it’s been cooked in 3 day old grease. I took the chicken back to them and showed it to them. They were so kind to give me another box of chicken with extra pieces but guess what?! More old grease chicken lol I’m so over them. I will never come back again.
… moreCourtney The Traveler
They knew they made a mistake with the food but gave it to us anyway. The fries and okra was saturated in oil. Food took way too long to make. Restaurant looks unclean with fly traps hanging near fryers. This was a huge mistake and money lost. A valuable lesson learned. Avoid this place!
… moreJackie Johnson
The customer service & flavor is GONE !! Made me wait for 3 spicy tenders that were soggy & definitely NOT spicy ( just adding sum pepper aint finna make it spicy ill stick with Popeyes !!!
… moreChase Smith
Ordered 2 meals, got home and realized I was missing a side, sauce on my wings, and sauce on the side. I asked for all those. “New management” is weak
… morenique dixon
Food was not even eatable! One wing had a little meat that wasnt hard as a brick the rest was rock solid! Awful especially since the store was dead empty. WON’T RETURN!
… more