Church’s Texas Chicken

  3.5 – 723 reviews   • Chicken restaurant

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CHURCH’S TEXAS CHICKEN® at East Broadway Avenue in West Memphis, AR serves BOLD TEXAS FLAVOR® every day. Enjoy made-from-scratch HONEY-BUTTER BISCUITS™, crispy fried chicken, tenders, and family meals made for sharing. Order ahead, get delivery, or visit your local Church’s®. Real flavor, real rewards—WELCOME TO THE GREAT STATE OF FLAVOR®.

Fast-food chain offering fried chicken, sandwiches, wings & Southern-influenced sides.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Church's Texas Chicken 72301

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Reviews

Tiffany Jackson
The food was very, very delicious. I honestly have no complaints at all. The seafood empanada was immaculate. The atmosphere was very laid-back and comfortable.
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Kay Nashelle
This must be the location that only hires people who had an IEP in school. We visited today, 6/28/25, and they were out of okra, hot sauce, jalapeño bombers, and several sodas. I ordered all of those items via the church’s chicken app. I was told to request a refund thru the app because they could not substitute those items or complete a refund. That’s BS. I called customer service whom said a refund can only be processed thru the exact location. The MOD called the GM who assisted her with my refund. The little radio dude at the register was not helpful at all.
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Sheila English
I went to church’s today 02/22/26 and the give me chicken they fried yesterday. It was hard as hell and been refried. They need to closed the doors.
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Meka Grandberry
They were out of everything and very slow service. The young lady at the windows seemed to be upset at another customer.
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Anna S.
This place just opened back up tuesday Nov 14th, i went last night, Nov 19th around 8pm. The line was long as expected so waiting was no problem. Got to the window and was told they were basically out of everything except legs and thigh and they didn’t have any mashed potatoes. I ordered a three piece meal, chose fried okra as my side and a sprite to drink. I specifically asked for 3 legs. After waiting in the line for nearly 40 mins I received burnt okra, a buscuit that looked nice and golden but it was so hard that I could tap on it without making a dent in it, I received 1 leg and 1 thigh for a THREE piece meal that I specifically asked for THREE legs. My sprite was carbonated water. Bad service and Burnt food. The staff needs better customer service etiquette as well. I give it ZERO
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Sheila Trammell
If umi could give a negative 100 I would… It’s terrible and I love chicken it was oily the gravy to the mashed potato was oily never again
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Audrey Reyes
Visited this location Saturday, March 22nd around 5 or 6 pm. The young lady who took our order was very nice and I have nothing bad to say about her. The manager that was working however..
He was the one who was fixing our order. After bringing it to the counter, my friend asked if he had another bag we could have just to separate our food. He let out a big SIGH and reached over for the bag. When my friend opened the box to check and make sure everything was there, she noticed her coleslaw was small. She had ordered a large. She just politely told him that she got the incorrect size and he decides to talk loudly about how she didn’t pay for a large.
It wasn’t a big deal that the order was taken wrong, but his attitude was just bad news. She said she would gladly pay for a large because she loves their coleslaw. Anyway, I don’t know what his problem was but he needs to learn to not take out his bad days on other people. We were so annoyed by this guy that we didn’t even notice both of our orders were missing biscuits until we got home. lol Her mashed potatoes turned out to be just gravy. The chicken was good though.
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Lynette Walton
Food is always freshly cooked and tasty. Customer service is lacking in small areas regarding friendly and courteous service.
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Michael Donner
How is this place still open? I have never seen this level of I don’t care and poor customer service. The location is dirty from top to bottom, and it’s not one-day dirt; it’s I haven’t cleaned in Month dirt. If I could give them a negative score, I would. I don’t blame the associates. Two young men are working hard and trying to fill the orders, but the management is terrible.
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Terri Andrews
Waited 28 minutes on Mac and cheese that staff did not even say was not ready. Overheard them saying 9 mins which turned into 28 mins. Bought the big family pack costing right at $30 and got home to no yes 0 none of the 5 honey biscuits. Chicken was good but cold and okra was cold and hard due to wait on Mac & cheese and absolutely not a biscuit to be had.
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