Chipotle Mexican Grill

  2.7 – 211 reviews  $ • Mexican restaurant

Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery Chipotle Mexican Grill 97005

Hours

Wednesday10:45 AM–10 PM
Thursday10:45 AM–10 PM
Friday10:45 AM–10 PM
Saturday10:45 AM–10 PM
Sunday10:45 AM–10 PM
Monday10:45 AM–10 PM
Tuesday10:45 AM–10 PM

Address and Contact Information

Address: 9375 SW Beaverton Hillsdale Hwy, Beaverton, OR 97005

Phone: (971) 285-3700

Website:

Photo Gallery

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Reviews

Korey Busby
I’m late to the Chipotle experience, however I am glad I didn’t miss it. Freshly prepared and how it is prepared matters greatly. The burrito bowl is my absolute go to. Get the queso and chips, get the guacamole too. It may seem like fast food, it tastes nothing like it. So fresh and so good.
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Suzanne McLain
They were out of most things. The staff member helping told me it would be awhile before anything was replaced. Obviously a manager and at least 6 young men just standing around in the kitchen area. No one was preparing any food. I’m not really sure what was going on. This was Monday August 19th at 12:00. You would think you would have food cooking at lunch time.
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Joshua Erkman
Update: This location is moved to online orders only, process is clunky and inefficient. It removes all opportunities for the excellent customer service they were providing. I won’t be back unless they change their policy.
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Sarah Mitchell
Really really bad. Don’t order from here. I didn’t even get what I paid for + you can’t call to talk to anyone about the issue everything is automated and all I was offered is a free drink. I will never get a free drink because I’m literally never eating at Chipotle again. Sad cause it used to be good. Imagine paying extra for guac + ordering light rice and the ENTIRE bottom of your bowl is RICE, you didn’t get the guac, no fajita veggies, light sour cream and the whole thing is smothered in sour cream….all they offer you a free drink and you never even got to speak to anyone about the issue. Just some automated online thing. Like idk what is going on but it is not that hard. On top of that dinner was so bad me and my Boyfriend got in an argument and now we aren’t talking….I wish I had just got up to cook something instead. This night wouldn’t have turned out so bad.
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Sarah Nelson
Is that an ant in my lunch? Oh yes, it is. Crawled right out of my rice. Eww.
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Reis Barnfield
Store policy must be to charge for a full bowl but only give 1/4 of portion paid for. Old greens that should’ve been thrown out two nights before serving. Pitiful experience. Wouldn’t recommend.
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Marina Mitchell
Horrible experience. Lack of leadership. Where is the district manager or franchise owner??? I placed an online order last night, said it would be ready at 9:40, I get there at 9:45, there’s no other customers in store, drive thru or parking lot. 4 crew members were sitting in the lobby. The music was loud inside but not too loud to hear the obvious doorbell that rings when a car pulls up. The staff literally initially ignored the doorbell and continued closing the restaurant (mind you it’s not even closing time yet and they literally have one customer to handle.. and you had 15 minutes to make the order…) so we pull up, they ignore the doorbell, a girl(crew member of course) walks past the window, makes eye contact with me, and walks to the lobby to sit down!! We continue to just sit there watching them close and dance, completely ignoring us. Then the manager(I assume) walks out to actually check on his shift I assume he was also closing early in his office. And points at us like “hey are u gunna help them” doesn’t feel the need to touch on the situation apparently. Then the crew member walks over, has no idea about an online order. We wait for them to make it. Now it was supposed to be ready almost 15 minutes ago giving 25min total time to make, yet nothing is made. Can’t imagine the bottleneck that takes place when they actually have customers. Whe we finally got our burritos the were cold, old ingredients and not even wrapped!!!!!! So disappointing. Our cat died two days ago. We’re too depressed to cook. We were hungry and just wanted a couple burritos and thought we could count on that from CHIPOTLE! Again I say where is the leadership and how could u allow this? Check your cameras for last night. Pitiful. Waste of $20 and we went to bed hungry and disappointed by all the punks working at that location. Develope your staff or spare the public and HOLD THEM ACCOUNTABLE. Customers shouldn’t have to. It’s really sad when reviews are the only performance audits happening, zero feedback loops in place. This franchise owner is clearly absentee, checked out or inexperienced with scaling because you sir are giving Chipotle a terrible name.
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ryley johnson
I recently visited Chipotle, but unfortunately, my experience was not what I had hoped for. When I arrived, I found out that the lobby was closed due to understaffing, and I couldn’t place my order at the drive-thru as it was only for app-based pickups and not for regular customers ordering food. This was quite disappointing, as I had driven quite far to try their food and was looking forward to dining in.
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Moe Karout
The worst food delivery service I have experienced from chipotle. All the sauces dumped inside the back was a big mess and food was cold and extremely bad.
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Eric Hagel
This place sucks. Every time I go there they are running late and passed off. I went in 20 minutes late today, and my order wasn’t even ready. No apology, they just told me to wait like my time is expendable to them and I’m not on my way to work. I left without my order.
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