Chipotle Mexican Grill

  4.2 – 590 reviews  $ • Mexican restaurant

Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️ Dine-in ✔️ Takeout ✔️ Delivery Chipotle Mexican Grill 91910

Hours

Friday10:30 AM–10 PM
Saturday10:30 AM–10 PM
Sunday10:30 AM–10 PM
Monday
(Labor Day)
10:30 AM–10 PM
Hours might differ
Tuesday10:30 AM–10 PM
Wednesday10:30 AM–10 PM
Thursday10:30 AM–10 PM

Address and Contact Information

Address: 569 H St, Chula Vista, CA 91910

Phone: (619) 761-5847

Website:

chipotle.com

Photo Gallery

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Reviews

Joseph Garcia
When your in a scramble for a healthy meal after the gym chipotle can come In clutch and since you can tailor how much your portions are you can not break your calorie bank. The app is also pretty helpful as you can calculate your macros for a pickup order not an exact science but tremendously helpful. Skip the greasy post workout double and do the responsible thing.
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David Bravo
For the price I paid, I was at least expecting good food. I arrived 5 minutes before my order was supposed to be ready, and the food was already cold. The chips were stale, but experience this time around. Will stay away for a while until they fix their issue. Wasn’t expecting a Gourmet meal, but definitely better than what I received.
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Chris T
A lot of Chipotle restaurants tend to give very little portions of food, but this particular place gives a generous amount (as they should anyways). The prices are still gnarly, but it’s a great place to eat and the food is yummy. I recommend this place.
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Julian Gonzalez
Food is good but the service of the employees is terrible, it looks like they are always mad at life. I’ve been here a couple of times and always the same bad service and attitude.
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Alex Vibez
Chipotle has completely lost its touch.
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Anthony Melendrez
Normally I don’t have a issue eating at this location, but today my burrito was made like if the person didn’t care. He smashed it together with the foil and didn’t even attempt to try to fix it just gave up and then tried to charge me for guacamole that I didn’t order. I took on bite and ite was already starting to fall apart. I’m very disappointed.
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i m
Vegetarian here and the two options are fine, the only issues I had was once I got mega cold lettuce and avocado that pretty much destroyed my burrito and also the outside area is a bit dirty.
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T Lewis
We frequent this particular location often and I feel it’s time to share some of our criticism to help your restaurant and team make improvements. I read reviews on Google before writing my experience and it seems like your customers are making the same complaints over and over (rude service, incorrect orders, increase in prices but quality is decreasing, small portions). This is disappointing because it seems like these mishaps and discrepancies are not being corrected. We don’t want to stop coming here to Chipotle; we just wish we could have some good customer service and quality food, like your motto says, “real ingredients, real purpose, real flavor” and “treating your people right.” These are a few of many complaints to give you examples of poor quality service: A young, female worker in particular always makes us feel rushed, makes our meals look sloppy, and does not do her job correctly. The grilled peppers/fajita were running out and when my husband asked if more peppers were being prepared she adamantly said there were no more peppers. She didn’t even bother to look in the kitchen or ask a manager. My husband had to ask the manager and the manager said, “Yes, we have peppers!” She wrapped up my tacos before the peppers could even make it on my tacos, nor did she finish asking if I wanted any other condiments, so she had to open the foil up again, but my peppers were still given on the side. Messy, sloppy, cold. Another example: I’ve asked for two chicken tacos and one taco has 4 little pieces of meat and the other taco has 8 pieces. How is that consistent and how is that going to taste? I ask for sour cream and there’s a little dot on one corner of the taco. You should train your employees to be consistent when making the food. Another example: Feeling rushed ALL THE TIME. We’re asked what we want and before we can even speak she is asking “Do you want this, do you want that?” All of these examples and sloppy food-making is not part of your value system. This complaint is not to bash your restaurant and staff; we genuinely wish and hope this feedback is received in a positive manner so these things can be fixed. Please make these corrections so your customers will return. Don’t reply to this post saying, “We are sorry you didn’t have the best experience, etc…” The best thing you can do is train your employees to provide the best possible service so that when we spend our hard-earned money, we won’t have regrets. Thank you. P.S. I tried sending this feedback on your website and it doesn’t allow me to press send. You might want to fix that, otherwise you’ll be getting a lot more reviews on Google.
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Elizabeth Me
Very disappointed of this Chula Vista Chipotle. They serve you 1/3 of spoon of everything ending in an small bowl for that price?.
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Callie Reaman
If you want to waste your time and money, this Chipotle is the spot. This place was so dirty and disgusting but that wasn’t even the worst part. The staff here was horrendous. They were so rude and were rolling their eyes and trying to rush you down the line. You couldn’t pay me to come back to this Chipotle. They barely filled our bowls and two of us ended up having hair in ours. This place is just awful.
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