Chipotle Mexican Grill

  3.7 – 732 reviews  $ • Mexican restaurant

Social Profile:

Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery Chipotle Mexican Grill 78626

Hours

Wednesday10:45 AM–11 PM
Thursday10:45 AM–11 PM
Friday10:45 AM–11 PM
Saturday10:45 AM–11 PM
Sunday10:45 AM–11 PM
Monday10:45 AM–11 PM
Tuesday10:45 AM–11 PM

Address and Contact Information

Address: 900 N Austin Ave Ste 102, Georgetown, TX 78626

Phone: (512) 868-0941

Website:

chipotle.com

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Reviews

Gayathri Iyer
This was one of my favorite locations of Chipotle until today. I ordered the veggie burrito bowl and asked for an extra scoop of black beans. Usually I get that way but there is no charge. Today they suddenly said that there is an extra charge for the extra black beans. I don’t mind paying but what bothered me most is that the lady who was making my burrito bowl didn’t let me know there was a charge before adding the scoop of black beans. She acted as if it was free and then went to the counter and told I ordered an extra so there is a charge. Shouldn’t you first be asking your customer if they are okay with paying extra? Before adding I think it would be courteous to let them know there is an extra charge. After adding letting me know is like cheating me. I can’t ask to throw the bowl away again because I didn’t want to waste food. Sneaky approach to get extra money for the bowl. I didn’t appreciate that at all.
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James Fett
Found plastic debris in my sour cream. Sent messages to the customer service link and got asked to send screenshots of a receipt—which the store didn’t provide since it was an online order—or a screenshot of my bank statement—which won’t be updated for a few days.
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Kara Morrison
I placed my order online.
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Ang
Don’t order online. You will get a burrito half the size and the same price and then the employees will be rude and blame you. I placed our burrito next to someone else’s normal sized one to show you the difference.
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Dawson Gay
Overall just terrible. They couldn’t make my son a regular size quesadilla because I have to order that particular item online. How ridiculous is that. I’m standing in line already why do I have to order online when I’m standing right here to order now. Staff was rude and didn’t seem to care at all about the inconvenience it caused me. The food is not even that good. They charge an arm and a leg for sub par food. Tables were all dirty and and sticky and it wasn’t even busy at all. This will be the last time I eat at Shitpotle. Do yourself a favor and eat somewhere else. This place is a dump
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Juan Gonzs
The waits for the orders are long, more than 30 minutes to deliver an order and the only thing they say is that you have to wait because they only have one person in preparation, the manager has no control over the workers, they spend it playing and we all walk with busy time.
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Kodey Smolinsky
Management is doing a terrible job leading this team. Waited 15 min in line to get “we’re out of chicken” and an employee staring at me with no solution. It was exactly 12:15 on a Monday. You guys didn’t know you’d need chicken?? Moral seems low. Tables are mostly visibly dirty. I feel like a team of 6 ppl could be led to do better. Quality of food was subpar. Chipotle, please address the issues at this location.
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Cody Bonnet
Used to be good, fast service. Now, as an Uber Eats driver who comes here on a daily basis, they take FOREVER. Had to wait 20 minutes for my order when it’s supposed to be ready when I get there, or a couple minutes after. CHANGE YOUR MANAGEMENT STAFF FRANCHISE OWNER!
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suckin balls
This being my second complaint… I would like a manager or franchise email me. After placing an online order and picking it up at the proper pick up time, I took my meal home only to notice that the “extra meat” burrito that I ordered was skimpie (lacking the right amount of chicken). Not only that but the extra tortilla I ordered was missing from the meal. Having previously been employed by a chipotle store I knew the exact weight that the chicken that should be placed on all orders… however even with me ordering extra chicken I was still concerned with the little amount served. Having weighed my portion with a scale it was sill a whole 5% under the amount of chicken that regularly comes on a burrito ( keep in mind I ordered extra chicken)
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Luke Buxton
They always get online orders wrong, and give you less than they are suppose to. When you ask for the appropriate amount, it’s an extra charge. I love Chipotle, but this is the worst store I’ve been to in the U.S. Unfortunately this is the closest one to where I live. Oh, and they claim you can’t talk to a manager because they only speak Spanish…..really?
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