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Chipotle Willow Sanders is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Order: Order online
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Chipotle Mexican Grill in Glenview, IL
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Chipotle Mexican Grill in Glenview, IL
2341 Willow Rd Glenview, IL 60025. place icon. Get Directions · (847) 724-8580 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.
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Reviews
Lee Russel
I’m honestly really disappointed with my recent online order from this location. I’ve eaten at Chipotle plenty of times and usually have a decent experience, but this one was completely unacceptable.
First off, when I opened my bowl, I was shocked at how empty it looked. Nearly half of the bowl was just empty space, which is crazy considering how much these bowls cost now. I understand portion control and all that, but this wasn’t normal — it felt like I got shorted on almost every ingredient.
The biggest issue was the protein. I ordered both chicken and steak, and I barely got any of either. I’m talking a few tiny pieces scattered around the bowl. If you’re going to charge extra for double protein, you should actually give a decent amount. It felt like they just tossed in scraps and called it a day.
The rest of the ingredients were skimped too. The rice was thinly spread out, beans were almost nonexistent, and even the toppings felt rushed and careless. It honestly looked like someone just threw it together quickly without checking what was included in the order.
The worst part is that this was an online order, so I couldn’t even ask for it to be fixed in the moment. If you’re offering online ordering and charging full price, the quality should be just as good, if not better, because customers are trusting you to get it right without seeing it made.
For the price I paid, I expected a full, satisfying meal – not a half-empty bowl with barely any meat. This experience was frustrating and a waste of money. I really hope this location starts paying more attention to portion sizes and order accuracy, because right now it feels like customers are getting ripped off.
I don’t like leaving bad reviews, but this one was earned. If you’re going to order online from this location, be prepared to be disappointed.
… moreFirst off, when I opened my bowl, I was shocked at how empty it looked. Nearly half of the bowl was just empty space, which is crazy considering how much these bowls cost now. I understand portion control and all that, but this wasn’t normal — it felt like I got shorted on almost every ingredient.
The biggest issue was the protein. I ordered both chicken and steak, and I barely got any of either. I’m talking a few tiny pieces scattered around the bowl. If you’re going to charge extra for double protein, you should actually give a decent amount. It felt like they just tossed in scraps and called it a day.
The rest of the ingredients were skimped too. The rice was thinly spread out, beans were almost nonexistent, and even the toppings felt rushed and careless. It honestly looked like someone just threw it together quickly without checking what was included in the order.
The worst part is that this was an online order, so I couldn’t even ask for it to be fixed in the moment. If you’re offering online ordering and charging full price, the quality should be just as good, if not better, because customers are trusting you to get it right without seeing it made.
For the price I paid, I expected a full, satisfying meal – not a half-empty bowl with barely any meat. This experience was frustrating and a waste of money. I really hope this location starts paying more attention to portion sizes and order accuracy, because right now it feels like customers are getting ripped off.
I don’t like leaving bad reviews, but this one was earned. If you’re going to order online from this location, be prepared to be disappointed.
sreekar uppalanchi
I visited the the location today. While the employee was serving steak, a few pieces fell into the chicken container. They were not removed until I pointed it out. When I mentioned it, I was told it was “just one piece.”
I understand mistakes happen, but I felt uncomfortable and embarrassed raising the concern. I just wanted to share this feedback so proper food handling and cross-contamination standards are maintained for all customers.
… moreI understand mistakes happen, but I felt uncomfortable and embarrassed raising the concern. I just wanted to share this feedback so proper food handling and cross-contamination standards are maintained for all customers.
Max Mandul
Very racist and body shaming employees I’ve ever seen. I was in line trying to order a bowl, and the customers that were in front of me got their order normally. However when my and my friends were trying to order, the worker was giving us a nasty look and didn’t even say hello towards but said hello to the other customers. And when they were making my order every portion was small like they were giving pinches of the ingredients. And then just gave me in a to-go bag even though I said I wanted for here. Never coming back here again 0/10 experience. If you’re asian and a bit big, don’t come here to order.
… moreWG Zhang
We have been customers at this place for more than 7 years. But we may have to stop visiting here or any other chipotles very soon. Food is terrible, there is literally no meat, bowl is half full. We are switching to other restaurants, at least they treat us fairly.
(The bowl in the picture is before us taking a single bite. It is like that as always, at least for the last 3-4 years. We had ‘enough’. )
To the ‘owner’ responding to every post saying the same thing: how about you put some effort to be better at your real business and treat customers fairly.
… more(The bowl in the picture is before us taking a single bite. It is like that as always, at least for the last 3-4 years. We had ‘enough’. )
To the ‘owner’ responding to every post saying the same thing: how about you put some effort to be better at your real business and treat customers fairly.
David Litovsky
They give half scoops of chicken, a double serving is barely a single serving from previous experiences. The fajita veggies are completely raw every other time, and are usually empty.
Will stop going to this location
… moreWill stop going to this location
Igor Omelyan
This is the most consistent chipotle around, the food / chips always tastes proper / fresh. You can tell that the staff cares unlike some other locations. Ive been coming here for years and will continue to do so. Ty to Nancy and her team.
… morekelly salinas
Not only does this location hire unprofessional staff members, they hire staff members that disregard any sort of food handling certification or protocol. While ordering food, I saw numerous staff members putting their personal beverages where food prep is. These beverages include open cans with no lids. Staff members were leaning on food prep counters while on their phone. Also finding a hair in my food when I get home, doesn’t surprise me at this point but it just goes to show this location does not take anything seriously.
… moreWarren Gabriel Sta Cruz
They don’t give me what I order. Super dissapointed. The girl was following my voice
… moreNikki Enkhbat
This chipotle location is a freaking joke. I don’t usually mind the bowl not being full to the brim but like the sprinkles of everything was just mind baffling to me. Three table spoon amount of rice in the beginning had be confused and the 10 tiny string of shredded cheese was just too funny. “Serving size” ” could’ve asked for extra” Lmao just give normal amount, I don’t want too much of everything either.
I was going to just take it but there is no way in hell I was going to enjoy that laughable “serving size of meal”so went next door to Naf Naf instead and had an awesome lunch with satisfied belly and mind!
Won’t be back, neither of us will miss each other but profit is profit so work on you location because just because people don’t mention it doesn’t mean they are satisfied!
… moreI was going to just take it but there is no way in hell I was going to enjoy that laughable “serving size of meal”so went next door to Naf Naf instead and had an awesome lunch with satisfied belly and mind!
Won’t be back, neither of us will miss each other but profit is profit so work on you location because just because people don’t mention it doesn’t mean they are satisfied!
Yuri Ulytskyi
Absolutely amazing experience at Chipotle! Huge portions, incredibly delicious food, and everything was just perfect. The service was top-notch, efficient, and friendly. Every bite was a burst of flavor, and I couldn’t ask for more. Hands down, 5 stars all the way!
… more