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Chipotle 3rd & Olentangy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 1195 Olentangy River Rd, Columbus, OH 43212
Phone: (380) 235-4730
Menu Photos
Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Whitehall, OH
Chipotle Mexican Grill. 3822 E Broad St Whitehall, OH 43213. Near E Broad … Broad Street, Columbus, OH, 43213. Open NowUntil 11:00 PM. Chipotle Mexican …
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Reviews
Serenity Buchan
TLDR: don’t go to this one during rush hour.
I’ve been coming to this Chipotle for over a year now, and I have had some positive and some negative experiences. Today was not a good day. This location gets overwhelmed by online orders. I’ll show up to pick my my food for my drive thru pick up, and there will be a line of cars out past the Potbelly, almost out to the Canes. I waited for about 15 mins in the drive thru, annoying but not insane.
Anyway, I get my bag, and the bottom was completely soaked through. I brought this up to the staff member, and they assured me that it was just condensation from my bowl on the bottom. I got home, and the lid had not been put on the bottom bowl at all. The contents leaked everywhere, and even blew out the bottom of the bag.
This location is sometimes ok, but I wouldn’t recommend it during peak hours your time is wasted because the lines are long and mistakes with your order will get made.
… moreI’ve been coming to this Chipotle for over a year now, and I have had some positive and some negative experiences. Today was not a good day. This location gets overwhelmed by online orders. I’ll show up to pick my my food for my drive thru pick up, and there will be a line of cars out past the Potbelly, almost out to the Canes. I waited for about 15 mins in the drive thru, annoying but not insane.
Anyway, I get my bag, and the bottom was completely soaked through. I brought this up to the staff member, and they assured me that it was just condensation from my bowl on the bottom. I got home, and the lid had not been put on the bottom bowl at all. The contents leaked everywhere, and even blew out the bottom of the bag.
This location is sometimes ok, but I wouldn’t recommend it during peak hours your time is wasted because the lines are long and mistakes with your order will get made.
Calvin Olsen
This place fell off HARD. They literally can’t get an order correct. This time my kid got a kids meal with crispy tortillas. Instead of the tray they usually use, they put one and a half tortillas in a to-go bowl (meaning the second one was broken BEFORE it went in) and put the rest of the ingredients the bag as sides. And they folded the burritos so one end was half a cup of sour cream and the other was plain rice. I didn’t think things could get worse than the location on 5th, but I was wrong. They can’t be bothered to give a crap about anything, so I’m done being bothered eating Chipotle.
… morekylee bullock
i became a rewards member and the app let me apply a free guacamole for signing up! however the free guacamole didn’t appear on the bag when i went to go pick up my mobile order. i double checked to make sure the guacamole was in there and it wasn’t so i went back to the pick up window and told them i was missing my guac and the girl at the window asked to see my bag and said it didn’t have the guac on it which is valid however she was being very rude and i offered to show her my free reward then she said, “it’s fine just so you know it’s not on the bag” and once again i get it, but she said it in an extremely rude way. i have picture proof of the reward applied! chipotle either fix your computer system or your employees attitudes! create an environment for employees so they are happy working for you or else they’ll put their negativity on customers. managers really make or break a place.
… moreDhehxj Shehxj
Gianna Was very good in service. She was always with clean hands, and changed gloves. And also put all the food I wanted. Thank you very much, good luck
… moreNikkie Carter
They are not mobile delivery friendly the tall black girl was but she couldn’t make food or nothing. The person who was making food came in from outside peeked around the corner like she didn’t really want to work while me and someone else waited for mobile orders. Then more ppl and more dashers came now she throwing food together. A little sloppy but I guess it works for her. Gotta do better with mobile order they pay to much to have to wait so long to get cold food.
… moreEthan Adkins
I’ve seen the other reviews and understand this is a common theme. This happened last time too. I went in the restaurant to order and about 5 people were working the line, but they were making probably 3-4 online orders for every 1 person in the restaurant. In other words, the ratio of online orders to in person orders made was 4:1. I look in the back and the drive through worker line was already cleaned and shut down for the night. I end up waiting just shy of 30 minutes while there were only 5 people in front of me. That’s wasting my time.
… moreAndrew Henderson
Ordered a chicken bowel add barbacoa extra meat. The cashier an older gentlemen with glasses he’s new, charged my for a barbacoa boa add barbacoa. I paid and noticed my change was lower than normal looked at the receipt and said to him. Just letting you know you over charged me. Willing to bite the bullet I just wanted him to be aware and not make another mistake he says no this is correct. We charge you the more expensive option because that’s how business works. Reguardless if you ring up a barbacoa bowl or chicken first the extra meat should be the meat that was ordered. He charged me barbacoa bowl with extra barbacoa. No chicken option. This is not how business works. Opening ripping off customers.
I eat here quite literally every single day. Order the same thing every time.
… moreI eat here quite literally every single day. Order the same thing every time.
Brendan Fitzgerald
Just got a bowl with a bug in it after a long wait. This is not the first time I have had a negative experience at this chipotle. Feels like portions have decreased as price has increased. Next time, please hold the additional protein seen in the picture (bug).
… moreKate Birath
I don’t typically leave reviews but wowza do not come to this chipotle. I was second in a two person line and the guy in front of me and I waited like four minutes for someone to even talk to us. There were so many workers, most of whom were doing things in the back, but the woman on the line was chatting with the cashier for this entire four minutes. She then proceeded to take her phone out of her pocket and call someone. Whatever she was talking was definitely not work related either. As I was checking out, once again she and the cashier were gossiping and I was just awkwardly standing there waiting to pay. Then I was eating my bowl I noticed a burnt taste and I can see most of my fajita veggies are completely charred. I attached a photo but there were literally crunchy pieces of char that I had to pick out of my bowl. Anyways that was a terrible experience so would not recommend coming to this location
… moreJacklyn Rojas
The woman on the register tonight was the MEANEST person I’ve ever met at a food chain. Wouldn’t even look me in the eyes and when she did it was just to roll her eyes and throw things at me. I understand it was busy, but all I was asking for was a to go bag. I was ignored TWICE and even the people in line were confused as to why she wasn’t acknowledging my existence. This was such a poor experience that left me in tears and I will NEVER be returning here again.
… more