Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
Address and Contact Information
Address: 8830 Lindholm Dr #120, Huntersville, NC 28078
Phone: (704) 765-3613
Photo Gallery
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Reviews
Chanel Henderson
THE WORST EXPERIENCE EVER HERE TONIGHT! Not only were the meals unsatisfactory but when I returned to the restaurant to request they be remade the manager, Alexandra Najera, was EXTREMELY rude and refused to remake them. I’ve never been treated so poorly in a place of business. I said ‘The salad doesn’t even cover the bottom of the bowl’ and she said ‘It’s not supposed to’. One salad was supposed to have extras (which they charge for) but not. I paid $15 for each salad! Also they don’t close until 11 but had cleared the front line and were making food from small containers at 8! Finally, I’ll just say that Alexandra should be grateful that it was me and not someone else who isn’t as tolerable.
… moreMatt Hagens
Don’t think that we don’t notice that you’re short changing us on ingredients for DoorDash delivery orders. This is half full from what I would get if I came to the restaurant. Do better.
… moreJuan Javier
The worst experience I’ve ever had in a Chipotle. They overcharged me, the same order online that cost $26 dollars they charged me $29, for just such a very small plate. The premises were messed up, I had to clean the table before I sit. Absolutely very bad experience. Also food doesn’t taste Good.
… moreStephanie H
Upon entering the restaurant the employee first greeting words were, “We’re out of rice and we’re out of chips”. There were 3 employees there, with the heavier appearing to possibly be the manager or lead. He was actually yelling at one of the younger employees and basically said to him if you don’t like it then you can just leave. This poor young man came and tried to offer the best service that he could although he appeared a bit distraught. The food service line was messy with food droppings and needed to be cleaned. Many of the ingredients were either missing or very low. The chips that I ordered were soggy, greasy and did not have a crunch to them. Pieces of lettuce was hanging outside of my container with juice from the black beans as well. Until recently I had not visited Chipotle in years. This visit did not convince me to start back.
… moreCJ
As I walked in the store there were at least 20 people waiting for online orders and the line for in store ordering was out the door. After 30 minutes I made it to the front of the line and proceeded to wait another 30 minutes for the manager, Alexandra Najera to start making my order. Me and another started complaining because of the ridiculous wait time and then she proceeded to stop making orders completely and CALL THE COPS ON US!!!!! Not only did this delay me and the other customers from getting our food I now had to deal with cops and tell them what happened. Not to mention overpriced food. I have never had such a terrible experience at a Chipotle. WILL NEVER BE GOING HERE AGAIN.
… moreAshley Bratton
They DO NOT BELONG in Birkdale. Their lack of having regular items (such as lettuce for a salad bowl) and customer service is ridiculous!!! The employee tonight told me to go to Northlake since they don’t have any salad in the store, the other employee that actually made my order put pico ON TOP OF MY CHEESE (as she said “she needs to know all the items that I want” and I definitely said cheese last), shoved the bag forward on the counter and was so quick to run away from the register that she didn’t even give me a receipt. EVERY SINGLE TIME I go in there- they are missing normal/regular items. It is ridiculous. They have 2 measly stars on Google and Yelp. I don’t Know any other shops in Birkdale that have that low of a rating. Please do not continue their lease. They don’t care about their customers- why should we care about their pockets. I have had tons of subpar experiences at this location but tonight was the icing on the cake. Their lack of customer service and CONSISTENTLY out of items is something that I would expect from a restaurant in the hood. Not Chipotle and certainly not in Birkdale.
… moreJacqueline Dumitrescu
Food was amazing. Love the chicken al pastor. The line took forever though and I waited at the beginning of the build line for too long even though there were employees who seemed to be free to help the next person.
… moreBria Thompson
I am a doordasher, and although I’ve never ordered a meal from this particular location, every time I’ve come to this location to pick up they seem to be only accepting online orders which seems to be either for system issues. I feel bad for the employees, but in the same breath it should not be this long of a wait. It seems like there’s only 2 people making the food and other people are cleaning or doing things that seem quite minor to getting this food out in a timely manner. It’s been like this for awhile, and most customers seem to be pleasant about it or just go somewhere else but this should not be an everyday occurrence. Somebody needs to step in and help this location sooner than later cause what’s the point.
… moreClaire S
I have had bad experiences here with mobile orders in the past but the burrito I just had makes me forget everything. Not only was my order on time but god that burrito was full, unlike the wimpy chipotle burritos I have received before. Whoever made this one deserves a raise and needs to show all the other chipotles how to make a good burrito.
… moreTeresa Deroba
Yuck!! I had already ordered my food, go over to filly cup with tea and there is no tea. Once I go back to say “hey, there’s no tea” the gentleman says “you want tea, it’ll be atleast a 15 minute wait” as to act like making tea is a burden. They close at 10pm, its 5pm….why isn’t everything stocked up and clean? Everything was just so dirty. Never going back.
… more