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Chipotle Middletown_NY is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 444 NY-211 Suite 2, Middletown, NY 10940
Phone: (845) 344-4149
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Charmain Williams-Farrar
I will never ever go back to this Chipotle. I got better service at my high school cafeteria than here. The counters were dirty with crusted on beans, lettuce, rice, sour cream, and cheese. I asked the staff to clean it before making my food and they bring out the dirtiest rag I’ve ever seen. Nothing looked fresh and the manager was right there and didn’t say a word. My food was thrown on like slop. There was no napkins, tops for cups, and no chipotle hot sauce. If you are looking to get your food from the garbage pal kids this is the place for you.
… moreSandra Sanchez
I usually love eating here but today was terrible. My rice was undercooked like crunchy. The lettuce was rotten. The beans were all dried out like they reheated yesterday’s beans. And I ordered vegetarian and got meat in my bowl. I don’t know but I’m gonna think real hard next time I want to come here. I think next time I’ll just go to Taco Bell and get the Catalina bowl. And the soda fountain was down which isn’t a big deal but on top of everything else.
… moreDennis Loeb
The picture tells of the care and preparation quality. Not cool.
Dirty restrooms and dining room.
This location lacks standards.
… moreDirty restrooms and dining room.
This location lacks standards.
Jenn Reed
The food preparation area was very dirty. All the tables were dirty so I had to eat in my car. I heard a customer ask the lady at the line to clean it up before she would make her meal. One bathroom needed cleaning. I also observed a staff member coming in using bad language in front of clients. It seems a bit relaxed for being an open concept restaurant. The ladies doing mobile food orders were great however.
Im an honest reviewer since I ran a public service business for 24 years. I loved my food. I ordered the honey chicken and it had a touch of sweetness with every bite. Cleared up my sinuses too lol! I know they were busy today.
… moreIm an honest reviewer since I ran a public service business for 24 years. I loved my food. I ordered the honey chicken and it had a touch of sweetness with every bite. Cleared up my sinuses too lol! I know they were busy today.
Krystal Boughen
The people who order online take priority over the people who are there in person trying to purchase their food. Absolutely Ridiculous
Under staffed and poorly managed. If it was managed properly they wouldn’t be making people wait 40 minutes for chicken after telling them 20 and then finishing cooking the chicken only to say it’s for online orders. I tried to order chips and they refused to give me any because they were for online only… poor policy
… moreUnder staffed and poorly managed. If it was managed properly they wouldn’t be making people wait 40 minutes for chicken after telling them 20 and then finishing cooking the chicken only to say it’s for online orders. I tried to order chips and they refused to give me any because they were for online only… poor policy
JoJo Alexis
The servers were down and they said we would have to wait 10 minutes to order. Fine. We wait longer but whatever that’s not a problem we just wanted to get something. The store was trashed, as every chipotle is somehow. Food everywhere trash everywhere. But what made us actually walk out was watching an employee walk over to the hot food where you order, and eat directly out of the steak dish with his hands. You can’t even make this up. Not only once but he went back in with the same hand and had more. ?? They said they are going to talk about it after I wrote a complaint but with the condition of the place already I really doubt that anything will be done.
… moreNick Dobre
Staff lacks sense of urgency when line is long. At one point no new order was taken for 10 minutes straight. Additionally, portion sizes are egregiously small — my one order of carne asada consisted of 5 pieces of meat. Plenty other great Mexican food places in the area — strongly advise against donating (yes, donating) your money to this Chipotle.
… moreQuinn Hogan
I ordered three tacos. What is this mess ? I can’t even pick up one to eat
… morenancy peterman
Tables are always a mess- lol, but always a friendly staff, always great tasting and varied vegan-food options!! (I’m plant-based) and always a friendly line of people waiting to order.
Would be nice if chips could be heated for added freshness.
… moreWould be nice if chips could be heated for added freshness.
Richard Schiaffo
If you’ve ever wondered what it’s like to eat in a dirty bus station with food that isn’t what you ordered and staff who act like you’re interrupting their day by existing, this Chipotle is the place for you. Floors sticky, tables crusty, trash piled high — it’s basically a buffet for germs. My order was wrong, but judging by the attitude behind the counter, fixing it would’ve been a personal insult. If “rude and filthy” was the vibe they were going for, congratulations — nailed it.
… more