Koda Kay
Just got from the McDonalds on valley hi and today a young lady name Kaya (I hope I spelled her name right) was my server. She greeted me with a smile and made sure that I got everything I needed in all of my orders (I had multiple). She handled everything with such a good attitude even though it was extremely busy and was going out of her way to make sure that all the orders she had taken were the right order and to keep everyone waiting for their food happy and satisfied! I hope she gets the recognition she deserves. Thank you Kaya! And on another note, this location is always clean on the inside and on the outside. I’ve seen a few GROSS looking locations so it’s always a breath of fresh air going to this location.
… moreNatalie Vargas
Came to eat inside today with my kids. Let me tell you the service was great! Our cashier Amber was very kind to me and the kids, helpful with my order. Made sure we had fresh drinks to leave with! Very happy experience here thanks to Amber
… moreLouis Bogart
The workers here are so amazing and there so nice i love getting my morning breakfast from these girls they make my day everytime i go because there so sweet
… morePatty Stewart
I’ve been ordering McDonald’s for many many years and every time I go for breakfast I was gonna make sure I get there before 11 o’clock so I could still get it. So far, I never had any problems with it but today I went to the McDonald’s on Valley high Dr., San Antonio, TX. I was there at 10:25 AM and they refused to serve me breakfast. I asked to speak to the manager and the manager didn’t seem to care she said that she was there over 20 years And that they’ve always stopped breakfast at 10 AM. Now I know it’s a regular customer that’s not true. I didn’t like her attitude. I’ll never go back to that McDonald’s again when I looked it up on Google I found out that none of them close at 10 AM although some might close at 10:30 if that’s the case, I was there five minutes before the cut off time, What happened? She said she would make an exception for me. I told her forget it and I left.
… moreJade Martinez
Stopped by for a late-night snack. Service was a bit slow to start, but once our order was taken, the food came out quickly and was worth the wait.
… moreJesking 25
Horrible customer service at the best example the hourly manager and store manager are definitely the worst. I was charged on the app and got off to get my food as the option on my app did not say to choose your parking spot or anything. The receipt shows my food was paid for and the payment app as well. They couldn’t find my order number or name ok no problem something beyond store level aint working after the two very kind women working the front and drive through tried to help they asked for a manager she came and told me JUST CANCEL IT and re order that I probably canceled it my self. I showed her my app and that it showed the option to cancel it still she once again replied juat cancel it then. I told her I am on my break ans juat want my food so what can she do to fix this. She asked the store manager the store manager came and told me to just cancel it i said I want my food she said ok but ahe will charge me again . I said I will not pay again for my food she said to cancel still. I told her is this youre absolutely best idea amd solution as a manager she said yes so I told her wow thats poor service. I will never be back their level of u professionalism is beyond acceptable.
… moreSerena Delagarza
No play place, small lobby, Every time I come to this location the employees never wanna take orders at the counter so I use the kiosk and the machines never print the receipt after paying. I tried to ask every time and I’m told it’s broken. I’ve been to other locations when the paper is refilled or they print out the receipt at the counter but not here. Employee just kept telling me no and could barely speak English.
… moreP Arnold
The service is okay, but I hate the new design layout. The public soda fountain was removed, and they don’t offer refills. There’s a “thirty minute limit no loitering” sign, the place doesn’t feel as inviting as in the past
… moreDARON JOHNSON
Just came from a McDonald’s off Valley Hi in San Antonio. Ordered a Double QP and can’t believe the burger still had the paper on it and it was cooked with it…smfh ♂️ horrible service. I immediately contacted the manager who excused the matter that as a mistake on the employees who are in training. Last time I’m eating there ever.
… moreKris Forrester
Everyone here is so so nice! Gabriella, Johnny all the managers this is the best McDonald’s I’ve been to by far! Very family oriented. Love u guys!!
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