Michelle Leonard
The crew you had working at 7pm on 6/27/21 need ALOT more training. I can understand that the reason the wait was so long is probably b/c you are understaffed rn but how I received my food is a lack of common sense and training. Our dozen rolls came in a single BALL, all squished together like they rolled them all up together and shot them basketball style into the bag and our boxes of fries were maybe half full, this is not the first time. The picture of the rolls were after they were pulled apart.
… morekey med
Avoid the establishment if you care about your quality of food and service.
The food is served cold, greasy and as if the food is sitting for a long time.
… moreJessica Acker
So all week I wanted their mashed potatoes. BIG CRAVING. The first day I went and the line was atrocious. I went back on Thursday and I was 5 in line. The chicken was eh the mashed potatoes were delicious and hit the spot. For a snack pack with an extra side and a tea was $20. It is chicken. Supposed to be the cheapest meat you can buy.
… moretim ingram sr. (John Henry)
I go there on Tuesday’s for the 2 piece chicken but always get more. I have there, the staff is very nice and friendly.
… moreJonathan Williams
The food is pretty good, but way overpriced. And they tend to stop serving certain items before the store is even closed. Some people prefer biscuits instead of rolls, but you can’t get a biscuit after 8pm and if you do, it’s hard as a brick-bat. I recommend go earlier than later.
… moreJessica Morgan
The past few experiences here have been BAD but today it was so bad I had to come and edit my review. Three of the last five times I’ve been there the tea has been very sour then today I had asked for very easy ice and she loaded my cups with ice. I also asked for a receipt but wasn’t given 1. When I tried telling her about the fact my cups were very full of ice she just turned around and gave me her back. How rude is that? Extremely!!!
… morePamala Merkel
I use Gladewater. I always get chicken livers an they have always been just right. But tonight they were horrible. Dry, chewey, batter so hard.
And I could have had 2 pieces of chicken probably a whmeal for the 10.00 I paid just for hard chewy livers. They probably had set under light sll day.
Please take more v prude in your food.
… moreJackson Barrett
This Chicken Express location is like Dunkin’ in the sense that, more often than not, your food quality is going to be slightly different every time you visit. That being said it hits the spot every time. I recommend the fried okra and the spicy tenders. Not overly spicy, but the flavor is there. Also, the chicken is good cold. If you’re into leftovers.
… moreThomas C
This was the absolute worst experience from a Chicken Express ever. My chicken strips were below sub-par. My biscuit was cold, and corn nuggets were not fully cooked. This location sucked before the remodel and maybe worse now after the remodel. Whoever owns this location needs to take their workers to the Judson Rd location in Longview for them to be trained. The difference between these 2 locations are night and day! My food was hot garbage.
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