

Welcome to your Orem Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 121 N State St, Orem, UT 84057
Phone: (801) 221-9994
Website: https://www.chick-fil-a.com/locations/ut/orem-plaza?utm_source=google&utm_medium=gmb
Menu Photos
Order and Reservations
Order: Order online
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Reviews
What impressed me the most was how good their gluten-free options were. It’s not always easy to find places that offer solid gluten-free choices without sacrificing taste, but Chick-fil-A really delivered. Having clearly labeled options and substitutions made ordering stress-free, and the food was just as delicious as the regular menu items.
On top of the great food, the service was outstanding. The staff was friendly, helpful, and genuinely welcoming, which made the whole experience even better. Overall, Chick-fil-A nailed it—from taste to service to gluten-free options—and I’ll definitely be coming back.
There has been an issue the last few times I have been to this location where the quality of the fries has been just awful.
I have like two maybe three good fries in an entire container. The rest are the gross potato ends, poorly cut (not cut all the way through), often times have mold spots, and the rest of the container is basically just crumbs.
I would give a pass if this happened once or twice. But it’s been the last like four or five times I have come to this location, and I come here at least once a week.
It’s very disappointing when the fries are most of the reason I enjoy this restaurant more than alternatives.
What truly makes Chick-fil-A unforgettable, though, is the people behind the counter. The staff is genuinely kind, efficient, and attentive in a way that feels sincere, not scripted. Even during the busiest rushes, orders are accurate and service is fast, making customers feel valued rather than hurried. That combination of great food, exceptional service, and unmatched consistency is why Chick-fil-A earns such strong loyalty. It’s more than a place to eat, it’s a brand that clearly cares about doing things right, and that’s why it deserves all the praise it gets (and maybe a lifetime supply of chicken, too). I loved Jacob please make him shift lead he deserves it, his smiles make my day better
BEST CHICK-FIL-A EXPERIENCE OF MY ENTIRE EXISTENCE
I walked into Chick-fil-A thinking I was just going to get nuggets… but I walked out spiritually changed. The food? Immaculate. The fries? Perfectly golden like they were kissed by the sun itself.
But let’s talk about Jacob.
JACOB.
This man deserves a Nobel Peace Prize. The way he said “my pleasure” healed something in me I didn’t know was broken. He was so kind, so friendly, so unbelievably professional that I briefly considered coming back every day just to experience his customer service aura again.
Jacob didn’t just take my order he understood me.
10/10 service.
11/10 vibes.
100/10 Chick-fil-A energy.
If Jacob ever leaves this location, I’m following him.
Highly recommend. ❤️