Kristin O’Toole
Messiah and Ariel did a great job. My order was not ready at the estimated time but the store was super busy. Ariel took the time to explain the issue and assured me she would get my pizzas ready first thing. It was clear that the store needed more than 2 staff to handle the work load but these 2 did their best, remained professional, and worked hard. I was very impressed with them.
… moreJeffrey Beck
Ordered a pan pizza. Employee came out with an empty pan and a regular large crust on their other white cooking bottom and switched it over. I thought, o wow the regular and pan pizzas use the same crust dough? Then I noticed that half the pan had the crust going up the edges and for about 1/5 of the pizza, the crust didn’t even reach all the way to the edge. As I was considering asking about having her fix it or give her a moment to notice and fix this glaring error on her own she has the sauce on the pizza in about 3 seconds. 1/3 had high mounds, 1/3 had a nice glazing, and about 1/3rd had basically no sauce straight crust visible. At this point I considered leaving without bothering with the pizza but I’d already paid. When we moved to toppings she started out well and covered the entire pizza with Canadian bacon, until she ran out and left an almost perfectly covered pizza symmetrically placed; left right left right with just 2 spots left almost perfectly sized, empty. Now maybe there was a specific slice count and she hit it, but then why not distribute them more spread out instead of leaving the back half of two slices with none. The pepperoni and salami together covered about 60 percent surface area with no overlap. Anyway got home and tried to stretch the crust to at least touch the edges where it didn’t already and felt nothing but aluminum, no butter or whatever is normally on the bottom that makes the Murphy instructions sheet warn about keeping the pan level. Baked my pizza, not golden brown, flakey, crispy buttery crust just a flat regular crust, over browned like a the heel of a loaf, and toughened and dense. Worst papa Murphy’s I’ve ever had. If I had arrived 10 minutes before closing when they’re almost all cleaned up this would still be unacceptable but at least understandable but I was there with more than an hour before closing. Oh, but the store was wonderfully decorated for Halloween.
… moreVicki Adlfinger
Highly knowledgeable and efficient. Helpful, not hurried, and never put out! My favorite pizza in the entire Quad Cities and has been since Papa Murphys first arrived in Bettendorf on 18th St.
… moreGeorge Ramey
Absolutely comfortable environment, got what I needed and found out there was a bonus…BOGO on desert. Sweet bonus for the littles. Wow.
… moreDanielle Moon
Ordered the XL New Yorker and as always was made up perfectly and ready for pick up on time.
… moreChristina Quiroz
Pizza was super tasty, location was clean, very kind staff, quick service
… moreJeremiah T
Totally unprepared for Halloween crunch. Disorganized and under staffed. Over 30 mins late from an online order and no accommodations.
… moreEdward Olson
I’ve never had a bad pizza here and often they are nicely heaped with ingredients. They don’t skimp.
Atmosphere is a walk up pizza counter. So, is that three stars? Maybe if they added a disco ball and fresh flowers we’d get to 4 stars?
There are some people working there who are challenged to make pizza in a fast and efficient way but they are not the norm.
Good value for the service I think. We love the gluten free options!
… moreJarrod Richardson
Everything was done on time. My order was exactly what I got. And the guy at the window was very friendly and quick to get my pizza and sides out to me. I did use the drive-thru.
… moreJesse Burgess
I get tired of being able to order certain sides online and then when you actually show up in store for pick up there is no guarantee you actually get what you order.
Most recently, I was offered their cinnamon monkey bread instead of the cheesy bread that I ordered online, because they were out of cheesy bread when I got there. Not sure how it’s fair for them to take my money no questions asked for food that may or may not even be there when you show up.
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