RICHARD EDWARDS
Waited in line 525….got to order…wanted Large Mac n Cheese for Christmas dinner…among other things…
We are out of Mac n cheese
Seriously a family restaurant with 3 lines open and inside you are out of Mac n cheese…yes I know you close early but your still open after took time to write this
20 cars in line and I started in line 15m before…and you saved on throw aways on Mac n cheese
Circling building make that 42 cars…and you saved Mac throws…
10 at counter…maybe give left Mac n cheese to your employees
… moreAmanda Mirano
Let me start by saying, I love Chick-fil-A. However, over the last few months, the service at the Watauga location has been awful. I go to CFA most mornings for breakfast, and another 3+ times a week for lunch or dinner. My family loves it. In the mornings both drive-thru lines are open, but orders are only being taken one at a time. I’ve sat at the speaker before waiting to have my order taken. The morning crew also seems like they don’t want to be there. One employee in particular often hands me my food and says nothing. It’s very awkward and confusing. Tonight I went for dinner and sat in the drive-thru for over 20 minutes. And when I finally got to the window no one seemed concerned at all that things were taking so long. In my opinion this is no longer a fast food option. I could receive my food quicker and with better service at a “sit-down” restaurant. The food is always amazing, and CFA across the board is great. I am just going to find another location to frequent, because this one isn’t up to par anymore.
… moreLainey Neel
The drive thru line wasn’t long in length, but long in wait. Worth it though because the food was excellent! The waffle fries were crisped to perfection, nice and hot. Also got grilled chicken nuggets, a grilled chicken sandwich and a regular chicken sandwich for my entourage. All were delicious!
… moreTxAsphaltGypsy
Always fast and fresh, no matter which location you go to! I can always count on a good quality meal from Chick-fil-A. The staff is always attentive. I don’t know if they pay their staff more $$$ than other fast food restaurants, or just show them more respect, but their employees are all so well-mannered! I don’t know if they only hire people with good work ethics, or if they take the time to teach the work ethics to the younger generation. Regardless, they are tops in my book!
… moreMorgan Henslee
Truly the worst chick fil I’ve ever been to. Every time I come, they take forever, get my order wrong and the line is wrapped around the building and not moving. The last time I came I sat at the speaker for a while, watching other cars in the other lane get their order taken so I decided to just pull forward and order at the window. When I got to the window and let them know what happened, they acted as if I was speaking another language and when they finally understood what happened, they just started pointing fingers at each other instead of taking my order. Then, one of the girls asked me to pull forward with a very condescending tone like it was my fault I’m holding up the line. I’ve truly never experienced as terrible service before at any fast food restaurant.
… moreL Morales
Chic fil a on Denton hwy in Watauga is the worst. The food is never fresh. Sandwich bread is always stale (like it’s frozen and thawed out). Biscuits are never fresh. Any other chic fil a in the area is better. Don’t waste your $$ here.
… moreMichelle Jimenez
I went to get a berry parfait today and it literally had 4 blueberries in it and nothing else , I even mixed it to see if it was on the bottom and NOPE . Only 4 blueberries. Idk but i expected a little bit more than 4 blueberries.
… moreRyan Burk
I love Chick Fil A, but this location always seems to take the longest to get our order. We ordered a sandwich with no pickles and it had pickles. We ordered two ice cream cones and they tried making them in cups. Just seems like they weren’t paying attention to the small details. Food was delicious, just not the high standard I’ve experienced at other locations.
… morePrecious Connor
Every time I come to this location its slow and they always forget somthing out my bag straw ,food item or sauce. Today I ask how long would it be for my chicken strips to cook since it took almost 10 minutes my last visit after I was pulled to the stop signed. Yes at the stop signed my timer was stopped at 8 minutes and some seconds this was about 2 weeks ago. Today I have no straw no honey no hashbrowns and the man at the front window told me he did not know how long strips was. So I said 7 minutes right then he responded yea 5-7 minutes. I spent almost 20 dollars today.There is nobody ever outside to help with orders ive been here morning evening and afternoon. Usually there is staff outside helping. I’ve seen this on rare occasions. So hopefully this review will help and management can see what the issues are. I’ve never had issues at any other location exepct this one consistently. I do understand things happen but this location always leave me asking why do I even come here.
… moreBeatrice Wright
Decided to give this chick fil a one more chance and they still failed. I have never had a bad experience at chick fil a but this one must be a fake or something. First time I came my tenders were dry and old. Second time my muffin is brunt and hard. Never again will I go back. This store is hurting the chick fil a brand seriously!
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