Chick-fil-A

  4.4 – 2 reviews  $ • Fast food restaurant

As conditions and regulations about coronavirus evolve and differ across the country, availability of dining options like curbside or full dining room seating will vary by restaurant. What remains unchanged is our commitment to safety and high operating standards, and we are continually adjusting our operations to help protect our Operators, Team Members and Guests.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery Chick-fil-A 76053

Hours

Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM
Saturday6 AM–10 PM
SundayClosed
Monday6 AM–10 PM
Tuesday6 AM–10 PM

Address and Contact Information

Address: 1475 W Pipeline Rd, Hurst, TX 76053

Phone: (682) 503-2400

Website:

chick-fil-a.com

Photo Gallery

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Reviews

Tiara O.
I was so excited to see that this location reopened after the renovations but I was HIGHLY disappointed with the service I received. I placed a curbside order and once I arrived, curbside spots were not clearly designated. There was a row on the side with signs not properly aligning with one spot and all the spaces were full so I followed the instructions on the app and parked in a spot at the front of the building with my hazards on. After waiting nearly 20mins I got in the drive thru line to inquire about my order as I had my infant in the car with me as well (who at this point was fussy). When I asked about my order I was asked “didn’t you see the curbside spots?” In such a rude manner. Once I pulled around I requested a refund. One of the managers came out with a receipt, never offering an apology or any compensation for the inconvenience. This is definitely not the customer service I’m used to receiving at chick fila and although this is the closest location to our home, I may not return.
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Jon McConathy
It’s a family favorite. But I gave the drive-thru three stars for atmosphere, it’s just a drive thru…
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S Pin
Since they changed staffing after the renovations the customer service has gone down hill. Too many errors and too much attitude. Since when do they charge for condiments? If I wanted terrible customer service I would’ve went to McDonald’s.
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Julia Banda
This location was the worst one we have ever been to. There was no one working outside so the drive through so slow. Which normally doesn’t matter so I ordered online to avoid having to wait even longer because we were in a hurry for a game. Which is the whole reason why we chose to go to Chick-fil-A. They had no workers outside to keep the line going and then when we get to the window they said there system didn’t take my payment. So I gave them a different payment. Then I look at my bank statement now when I get a chance and it did so I got charged twice.
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Deidra Johnson
Didn’t get our order right, got nasty looks from the workers and I was just so done with the place and being out in public that I just went back home after this. First time out in months and probably will be my last time out for a few months because I can’t stand it. Went here because everyone always talks so highly of it and I am very disappointed. I have gotten better service from McDonald’s.
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renee mil
I wasn’t a big fan of the limited space with bringing a stroller inside the lobby. But I did love the attitude of the older male working lobby, and bringing orders out to people. What a kind heart and soul he has. He was so respectful and nice, give this man a raise!!
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C Stephens
I love Chick Fil A!!!! The line is usually always long here but it moves fast and the employees are friendly. I ordered a spicy chicken sandwich today and it was very good as usual. This location never disappoints.
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Vanessa
I love Chick-Fil-A, but this drive thru wait time is ridiculous. This is the slowest location I have ever been to, by a long stretch. I just don’t get it. What makes it even more frustrating, is when you wait that long, finally get your food, but have to park and go inside because they forgot something that you asked for. Something they repeated back to you, and even printed on the receipt. I understand mistakes happen, but these issues happen all the time at this location.
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Matthew Geiger
As usual, any Chick-fil-A I have been too is awesome. Not one complaint. The employees are always prompt and corteous with a outcome of outstanding food.
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Clint Hardy
Their customer service is unkind. I’ve been to multiple CFA locations, and I have never been told I can only have 2 sauces. That is ridiculous. on top of that, I ordered a Coke and did not receive it. I received the wrong drink there manager gave an attitude whenever I spoke to them about this earlier today. While Google review has them rated someone highly, yelp reviews, read them poorly, and I am inclined to agree with the yelp reports. I would not recommend visiting this establishment ever, and I will not be coming back.
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