As conditions and regulations about coronavirus evolve and differ across the country, availability of dining options like curbside or full dining room seating will vary by restaurant. What remains unchanged is our commitment to safety and high operating standards, and we are continually adjusting our operations to help protect our Operators, Team Members and Guests.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Hours
| Wednesday | 10 AM–8 PM |
| Thursday | 10 AM–8 PM |
| Friday | 10 AM–8 PM |
| Saturday | 10 AM–7:45 PM |
| Sunday | Closed |
| Monday | 10 AM–8 PM |
| Tuesday | 10 AM–8 PM |
Address and Contact Information
Address: Ste FC201, 6801 Northlake Mall Dr Ste FC201, Charlotte, NC 28216
Phone: (704) 596-1211
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Reviews
Zeriyusx
Hands down the worse Chick-fil-A … been working at this mall for years and the Chick-fil-A is definitely at its worst I’ve seen it. They don’t even sell breakfast anymore and still can’t get your order right or on time. A glove was found in somebody food and I waited over an hour on a mobile order I never got smh don’t waste your time here GO TO THE ONE OUTSIDE IN THE PARKING LOT. Dana is the manager and she’s rude to everyone for no reason.
… moreFoster Chadwick
It’s not worth $40 for lunch when they don’t even give you any sauces with the fries. This mall is going downhill fast.
… moreAshley L.
Quick & easy ordering, although the drive-thru line can be really long. The staff works hard to get everyone through the line in a decently timed manner.
… moreHeidi Daelhousen
Why is this the worst Chick-fil-A ever! Every time I go I’m given something I didn’t order nor would I ever order! Thanks for always ruining my lunch! You literally gave me exactly the OPPOSITE of what I ordered and since I can’t have tomato I can’t eat it.
… moreJuliana Barreto
Staff had a bad attitude, not polite at all. Half of my order was missing. Not the type of service you expect from a chick fil a member.
… moreDeanna Robinson
my family and I were here helping my daughter move into her new apartment and I was sent out to get lunch and I must say when I visited this Chick-fil-A on Saturday December 10th. I frequent Chick-fil-A’s a lot and this was by far my worst customer service experience. When I pulled up to the window to get my food there was a group of employees congregating on the inside of the window while two other employees that were on the outside were conversating with them they were laughing talking cursing speaking very inappropriately I have never ever seen this type of behavior at a Chick-fil-A before I’ve got nothing but excellent customer service every single time other than this one and as I stated befor e I frequent Chick-fil-A’s a lot I would advise someone to ask these employees to take their job a little more seriously and to remain professional at all times because that behavior was unacceptable
… moreDee Dee
The manager was extremely nasty. The order was wrong he refused to correct the problem. A customer service representative Mr. Vee. made it better! Thank you mr.Vee.
… morePeyton Almond
Very nice employees, very good food. 30pc chicken nugget and a large fry can feed 2 people if you’re hungry af.
… moreRhappy D
I wish I could give them 0 stars. I was visiting Charlotte from Cary and was shopping in the mall. My sister likes Chick-fil-A as do I. I was telling her about the excellent service we get in Cary and decided to get food at this location. The cashier was not pleasant. We were both wearing our masks and I have a Jamaican accent ( which is not that thick) so I understood when she had an issue understanding what I was saying. What I didn’t appreciate was her and the lady whom she called to assists behavior. Not sure if she was the supervisor but she whispered something to the cashier and they both laughed and rolled their eyes. If it wasn’t for my sister I would have canceled the order. Now I’m back in Cary getting the great service I’m use to.
… moreAdrianChanel.
Really like I sat in line for
… more