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Chain eatery & bar serving a diverse menu of classic Italian fare in a family-friendly setting.
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Carrabba’s Italian Grill – Fayetteville, NY
Featuring a wood-burning grill inspired by the many tastes of Italy, guests can enjoy signature dishes, including Chicken Bryan, Pollo Rosa Maria, Wood-Fire …
Fayetteville, NY – Order Online – Carrabba’s Italian Grill
Appetizers · Classics Combination. $16.99 · Shrimp Scampi. $12.99 · Guest Favorite. Calamari. $15.99 · Guest Favorite. Mozzarella Marinara. $12.99 · NEW! Tuscan …
Fayetteville NY, Updated for 2025 – Carrabba’s Italian Grill Menu
Limited Time Offers Spring. Appetizers. Trios. Pasta. Chicken & More. Steaks & Chops. Seafood. Family Bundles. Dessert. Soups and Salads. Sides. Kids Menu.
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Reviews
Bill Hayes
I’m at Carrabba’s for the Duckhorn wine dinner and overall it has been a very positive experience. Unfortunately for me, I must have been the “odd man out” as I was seated at a table for one, so the social aspect of the evening was cut to zero for me.
And why the staff chose to seat this table for one immediately next to a table with two infants was kind of a questionable decision. Still, so far these kids have been angelic, so there is no complaint there! I just hope it stays that way.
It’s difficult to deliver 40+ serving of anything all at once, but the staff did a commendable job at doing just that! Everything tastes wonderful.
… moreAnd why the staff chose to seat this table for one immediately next to a table with two infants was kind of a questionable decision. Still, so far these kids have been angelic, so there is no complaint there! I just hope it stays that way.
It’s difficult to deliver 40+ serving of anything all at once, but the staff did a commendable job at doing just that! Everything tastes wonderful.
Izzy Dugger
We shared an amazing meal. The waitress was phenomenal (Sammee), the drinks were crafted esp for us (Katrina), and the food was awesome. From the hot bread, to the meals they made for us that considered our allergies, and the desserts for our kid’s birthdays, we loved every bite. We even took a meal home for the one who missed the celebration for $10.00!
… morePhida Cajuste
Kathrina was excellent. Great service and knowledgeable when it comes to the menu
Ask for her please .I had salmon/Crab. Yummy and my boyfriend birthday meal was ribby steak prime. Yummy . Great birthday dinner My boyfriend was happy with the surprise choice. See you soon
… moreAsk for her please .I had salmon/Crab. Yummy and my boyfriend birthday meal was ribby steak prime. Yummy . Great birthday dinner My boyfriend was happy with the surprise choice. See you soon
Avy-Loren Cohen
Food – soups were fantastic. Chicken soup was fantastic with lots of chicken and seasoning was excellent. Sausage and lentil soup was one of the best ever tasted in a restaurant (my wife’s is always the best), with lots of lentils and chunks of sausages.
Chicken Parm with pasta and meat sauce: chicken was thin, portion exceptionally small, burnt at the edges, dry super, cheese was minimal and did not come hot enough. One of the worst versions of this dish I’ve ever eaten. Pasta was cooked nicely and meat sauce was hearty with meat and made well. The flavouring (which is personal) was ok, but not the type of seasoning I would have preferred. I have had much better elsewhere.
Chicken Bryant with pasta and meat sauce: Chicken was overcooked and dry. Seasoning was ok but nothing special. Portion was also exceptionally small. Pasta was over cooked and broke apart when forked. Sauce same as above.
Table bread is soft and fresh and their oil for dipping is one of the best as well with olive oil, sea salt, peperoncino as well as herbs.
Note: their water was very good.
Service. Very friendly but way too fast. Could not finish the soup before the meals came and felt a rushed.
Atmosphere. Casual friendly and family. First date may also work here.
Washrooms could be cleaner and graffiti on walls should be removed. This place is too nice for such a men’s washroom in such condition. Bathroom needs an updating big time.
Overall I’ve had better meals at this location as well as others. At nearly $80 plus tip, including one draft beer, it’s priced ok but a little on the high side give the portions and quality of the food. I speak of the proteins as soup costs very very little. Also the inability for a chef to not be able to cook a chicken breast or scallopini is shamefull.
Note to take out promo: ordered chicken Bryant to go, told that soup was NOT included, a little misrepresented when told order same meal for $10.00 then soup excluded. Furthermore, when got back home soup was a super small portion of chicken Soup with very little chicken and lots of pasta. Big let down. They should have at least stated that the soup was a “much smaller” sized soup than what comes with “the meal”. This is misleading once again and should be better communicated.
Also orders came with errors such as wrong sauce.
So no, I will not come again as there are much better alternatives to spend this kind of money on a dinner out. This place used to represent great value and delicious home style cooked Italian fair – now it seems as if they have lost their raison d’être. I suppose all good things come to an end some time and as chains grow it’s common for many to lose their quality control and their oversight on how products are coming out of the pass. The chef should have caught this and never let it go out of the kitchen, further telling me that food is being cooked too fast and a lack of attention is being placed on quality output to the client. Clients prefer a great meal over a fast served meal especially at this type of establishment.
On a positive note, the Hershey kisses tasted excellent – for a Hershey kiss.
I truly wish this review was better as I’ve lived this chain and location for some time, but who knows perhaps management and upper management will take note and seriously to a surprise review a couple or so times during a week (unannounced) visit to the store to experience first hand. This is what naturally should be done.
To management. No need to reply if you’re going to give the typical standard PR reply where you don’t accept accountability and state that there essentially is nothing wrong. It’s a waste of time and energy and customer as well as prospective customers are too smart to believe the BS.
… moreChicken Parm with pasta and meat sauce: chicken was thin, portion exceptionally small, burnt at the edges, dry super, cheese was minimal and did not come hot enough. One of the worst versions of this dish I’ve ever eaten. Pasta was cooked nicely and meat sauce was hearty with meat and made well. The flavouring (which is personal) was ok, but not the type of seasoning I would have preferred. I have had much better elsewhere.
Chicken Bryant with pasta and meat sauce: Chicken was overcooked and dry. Seasoning was ok but nothing special. Portion was also exceptionally small. Pasta was over cooked and broke apart when forked. Sauce same as above.
Table bread is soft and fresh and their oil for dipping is one of the best as well with olive oil, sea salt, peperoncino as well as herbs.
Note: their water was very good.
Service. Very friendly but way too fast. Could not finish the soup before the meals came and felt a rushed.
Atmosphere. Casual friendly and family. First date may also work here.
Washrooms could be cleaner and graffiti on walls should be removed. This place is too nice for such a men’s washroom in such condition. Bathroom needs an updating big time.
Overall I’ve had better meals at this location as well as others. At nearly $80 plus tip, including one draft beer, it’s priced ok but a little on the high side give the portions and quality of the food. I speak of the proteins as soup costs very very little. Also the inability for a chef to not be able to cook a chicken breast or scallopini is shamefull.
Note to take out promo: ordered chicken Bryant to go, told that soup was NOT included, a little misrepresented when told order same meal for $10.00 then soup excluded. Furthermore, when got back home soup was a super small portion of chicken Soup with very little chicken and lots of pasta. Big let down. They should have at least stated that the soup was a “much smaller” sized soup than what comes with “the meal”. This is misleading once again and should be better communicated.
Also orders came with errors such as wrong sauce.
So no, I will not come again as there are much better alternatives to spend this kind of money on a dinner out. This place used to represent great value and delicious home style cooked Italian fair – now it seems as if they have lost their raison d’être. I suppose all good things come to an end some time and as chains grow it’s common for many to lose their quality control and their oversight on how products are coming out of the pass. The chef should have caught this and never let it go out of the kitchen, further telling me that food is being cooked too fast and a lack of attention is being placed on quality output to the client. Clients prefer a great meal over a fast served meal especially at this type of establishment.
On a positive note, the Hershey kisses tasted excellent – for a Hershey kiss.
I truly wish this review was better as I’ve lived this chain and location for some time, but who knows perhaps management and upper management will take note and seriously to a surprise review a couple or so times during a week (unannounced) visit to the store to experience first hand. This is what naturally should be done.
To management. No need to reply if you’re going to give the typical standard PR reply where you don’t accept accountability and state that there essentially is nothing wrong. It’s a waste of time and energy and customer as well as prospective customers are too smart to believe the BS.
Ann Bond
We had such a wonderful experience at Carrabba’s Italian Grill in Syracuse, and I felt compelled to share it.
Our waitress, Carrah, was absolutely phenomenal. Even though the restaurant was very busy and she was clearly serving many tables, she made us feel like we were her top priority. She consistently checked on our drinks, made sure our food was perfect, asked if we needed refills, napkins, or boxes, and never once made us feel rushed or forgotten. Her attentiveness and warmth truly stood out.
I have dined at many restaurants, and Carrah is easily one of the best servers I’ve ever had. Her professionalism, friendliness, and attention to detail made our entire evening so enjoyable.
The food was also excellent. I especially loved the Sicilian sausage lentil soup — it was absolutely delicious. Dipping the fresh bread into the soup and into the olive oil with garlic and herbs was honestly my favorite part of the meal. My husband and I both enjoyed our entrées, but that soup was unforgettable.
If you’re considering stopping at Carrabba’s in Syracuse, it is absolutely worth it. Great food, great atmosphere, and outstanding service — especially if you’re lucky enough to have Carrah as your server.
Five star service!
… moreOur waitress, Carrah, was absolutely phenomenal. Even though the restaurant was very busy and she was clearly serving many tables, she made us feel like we were her top priority. She consistently checked on our drinks, made sure our food was perfect, asked if we needed refills, napkins, or boxes, and never once made us feel rushed or forgotten. Her attentiveness and warmth truly stood out.
I have dined at many restaurants, and Carrah is easily one of the best servers I’ve ever had. Her professionalism, friendliness, and attention to detail made our entire evening so enjoyable.
The food was also excellent. I especially loved the Sicilian sausage lentil soup — it was absolutely delicious. Dipping the fresh bread into the soup and into the olive oil with garlic and herbs was honestly my favorite part of the meal. My husband and I both enjoyed our entrées, but that soup was unforgettable.
If you’re considering stopping at Carrabba’s in Syracuse, it is absolutely worth it. Great food, great atmosphere, and outstanding service — especially if you’re lucky enough to have Carrah as your server.
Five star service!
N M
I often crave the meatballs and risotto, with mashed potatoes on the side. It hits the spot every single time. When the take home for $10 is offered, I do that too. Honestly? Never a bad meal here. Khari is a super server–attentive, efficient, friendly, all around pleasant guy!
… moreLou Schopfer
⭐️⭐️⭐️⭐️⭐️
We hosted our wedding rehearsal dinner at Carrabba’s in Fayetteville, New York, and could not have asked for better service! Our servers, Jazmin and Katrina, were absolutely outstanding. From the moment we arrived, they made our entire group feel welcome and well cared for.
They managed a large, lively party with professionalism, warmth, and great attention to detail — every order was perfect, drinks were refilled before we even had to ask, and they handled special requests with genuine smiles. Their teamwork and positive energy added to the joy of the evening and helped make it a truly memorable start to the wedding weekend.
Thank you, Jazmin and Katrina, for going above and beyond! You made our celebration even more special, and we’re so grateful. Highly recommend this Carrabba’s location and these two exceptional servers!
… moreWe hosted our wedding rehearsal dinner at Carrabba’s in Fayetteville, New York, and could not have asked for better service! Our servers, Jazmin and Katrina, were absolutely outstanding. From the moment we arrived, they made our entire group feel welcome and well cared for.
They managed a large, lively party with professionalism, warmth, and great attention to detail — every order was perfect, drinks were refilled before we even had to ask, and they handled special requests with genuine smiles. Their teamwork and positive energy added to the joy of the evening and helped make it a truly memorable start to the wedding weekend.
Thank you, Jazmin and Katrina, for going above and beyond! You made our celebration even more special, and we’re so grateful. Highly recommend this Carrabba’s location and these two exceptional servers!
Lizz Marcello
The grass growing on top of the building kills me. I can’t believe how abandoned this place looks. It was absolutely dead inside. The service was slow. Did not feel like a carrabba’s at all. I’m used to the southern ones. The bathroom was so nasty, carelessly cleaned and my salad was cut up good. The taste was there too. Our server was a bit strange towards me. She refilled my glass (took my straw too) but got my work friend a whole new glass. I don’t like that at all. I don’t trust anyone. It was his first time there and we drove for quite a long distance for work.
… moreLorraine Toth (Pinupmakeover)
Took my daughter here for her birthday for a late lunch and it was so delicious! They have a new take home option (To go) as well for $10 for a meal (my meal was $32 so a great deal)! They even provided a complimentary cheesecake with candle for her birthday. I highly recommend the Chicken Trio dish. I have gluten and tree nut allergies and they were very accommodating as well.
… moreLauren Clifford
Visited last night for a family dinner and had an excellent experience. Staff at the host stand were friendly and sat us immediately. Our server Samantha F was phenomenal! She had extensive knowledge of the menu and went out of her way to ensure that our orders were exactly to our liking by listing choices of sides, optional upgrades, etc. We didn’t have to worry about anything coming out wrong or not as expected and this made our meal so much more relaxing and enjoyable! She was also simply a pleasure to talk to. Great personality, super energetic, and very kind. Meals came out hot and fresh, food was delicious, and we had plenty of refills or bread and water. Five stars!!
… more