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At our Pell City, AL location, we are part of a historic seafood tradition. Captain D’s Seafood Restaurant first opened its doors back on August 15, 1969. A lot has changed since then, but our commitment to serving freshly prepared seafood at a great value has been our core mission from the beginning. Known originally as Mr. D’s Seafood and Hamburgers, Captain D’s was opened in Donelson, Tennessee. From the very start, we set out to provide quality seafood at reasonable prices, a concept that was revolutionary at the time.
Fast-food chain serving fried fish & shrimp combo meals along with gumbo & funnel cakes.
Hours
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
Address and Contact Information
Address: 915 Martin St S, Pell City, AL 35125
Phone: (205) 884-1999
Website: https://locations.captainds.com/ll/US/AL/Pell-City/915-Martin-St-N
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Lakelsey Garrett
At the Pell City, AL location, I was served undercooked fish that was still pink/raw inside. This is a basic food safety failure and a serious health risk. When I did the responsible thing and reported it for the 3rd time , the situation escalated into something far worse.
On July 15, 2025 at 6:47 PM, the manager on duty cursed at me and made threatening remarks instead of addressing the unsafe food. That behavior alone should be disqualifying for anyone in a management role.
This raises major questions about:
• Corporate food safety oversight
• Management training and accountability
• Whether this location is compliant with health regulations at all
If corporate standards were being enforced, raw seafood would not be served and customers would not be verbally abused for speaking up.
Captain D’s corporate cannot claim ignorance after this. This location represents your brand, and right now it represents negligence, hostility, and risk to the public.
Until corporate takes visible action, I strongly recommend customers avoid this location entirely. Food safety and respectful treatment should not be optional.
Corporate needs to intervene immediately.
… moreOn July 15, 2025 at 6:47 PM, the manager on duty cursed at me and made threatening remarks instead of addressing the unsafe food. That behavior alone should be disqualifying for anyone in a management role.
This raises major questions about:
• Corporate food safety oversight
• Management training and accountability
• Whether this location is compliant with health regulations at all
If corporate standards were being enforced, raw seafood would not be served and customers would not be verbally abused for speaking up.
Captain D’s corporate cannot claim ignorance after this. This location represents your brand, and right now it represents negligence, hostility, and risk to the public.
Until corporate takes visible action, I strongly recommend customers avoid this location entirely. Food safety and respectful treatment should not be optional.
Corporate needs to intervene immediately.
James Cole
The young black man was nice. My food, was a little slow, but it was fresh and hot. The coleslaw and green beans were good.
… moreLaKelsey Garrett
I ordered DoorDash on 01/11/2026 my order was a seafood feast and when my food arrived at my house and I began to feed my family half of my fish was pink once we broke them i immediately called the store and spoke with a woman by the name of Yolanda and spoke with her about it she told me to come the next day and she would replace it if I had my receipt which I did once i got to the store I told them what had happened they called her and she told me that she was not replacing my meal me and my family could not eat our food that I spent nearly 70$ on this was very bad service and the people and shift manger on duty were very rude about this.
… moreKlattu
Update 2025.
They have returned using the bottles for malt vinegar ! Seems like more details given to the dinning area too.
Surprised at how great this place is. We cleaned our plates. Grilled or fried options. Refill your drinks yourself from soft trinks or tea. The Tri-meal was my fav. Nice seating area and clean restrooms. Crispy okra was just right . We tried the spicy seasoning and everyone enjoyed it . Easy parking without traffic. Probably the best no tip restaurant.
… moreThey have returned using the bottles for malt vinegar ! Seems like more details given to the dinning area too.
Surprised at how great this place is. We cleaned our plates. Grilled or fried options. Refill your drinks yourself from soft trinks or tea. The Tri-meal was my fav. Nice seating area and clean restrooms. Crispy okra was just right . We tried the spicy seasoning and everyone enjoyed it . Easy parking without traffic. Probably the best no tip restaurant.
Lakelsey Garrett
I am submitting this complaint as a formal escalation regarding an incident at the Captain D’s location in Pell City, Alabama that constitutes a serious food safety violation and egregious managerial misconduct.
During my visit, I was served fish that was undercooked, with the inside remaining pink and raw. Serving seafood in this condition is unsafe and poses a legitimate risk of foodborne illness. This alone represents a critical failure to meet basic food safety standards.
However, the situation escalated far beyond a food quality issue.
When I brought this dangerous food condition to the attention of management, the response was not corrective or professional. On July 15, 2025 at approximately 6:47 PM, the manager on duty cursed at me and made threatening remarks instead of addressing the safety concern. This behavior was hostile, intimidating, and completely inappropriate—particularly in response to a customer raising a legitimate health issue.
To be absolutely clear:
• I was served unsafe, undercooked seafood
• Management responded with verbal abuse
• A manager used profanity and made threats rather than taking responsibility
• My safety, health, and dignity as a customer were disregarded
This conduct is unacceptable under any circumstances and raises serious concerns regarding:
• Food preparation and safety compliance
• Management training and oversight
• Customer safety protocols
• Workplace conduct standards
A manager engaging in threatening and abusive behavior while dismissing a food safety complaint represents a significant liability risk and reflects a complete breakdown of leadership at this location.
This incident is being formally documented and may be reported to the Alabama Department of Public Health and other appropriate regulatory or oversight agencies. No customer should be subjected to unsafe food, verbal abuse, or intimidation when raising legitimate concerns.
I expect an immediate and thorough response detailing:
1. How this incident will be investigated
2. What disciplinary action will be taken regarding the manager involved
3. What corrective measures will be implemented to ensure food safety and professional conduct moving forward
Failure to address this matter appropriately will only reinforce the seriousness of the issues at this location.
… moreDuring my visit, I was served fish that was undercooked, with the inside remaining pink and raw. Serving seafood in this condition is unsafe and poses a legitimate risk of foodborne illness. This alone represents a critical failure to meet basic food safety standards.
However, the situation escalated far beyond a food quality issue.
When I brought this dangerous food condition to the attention of management, the response was not corrective or professional. On July 15, 2025 at approximately 6:47 PM, the manager on duty cursed at me and made threatening remarks instead of addressing the safety concern. This behavior was hostile, intimidating, and completely inappropriate—particularly in response to a customer raising a legitimate health issue.
To be absolutely clear:
• I was served unsafe, undercooked seafood
• Management responded with verbal abuse
• A manager used profanity and made threats rather than taking responsibility
• My safety, health, and dignity as a customer were disregarded
This conduct is unacceptable under any circumstances and raises serious concerns regarding:
• Food preparation and safety compliance
• Management training and oversight
• Customer safety protocols
• Workplace conduct standards
A manager engaging in threatening and abusive behavior while dismissing a food safety complaint represents a significant liability risk and reflects a complete breakdown of leadership at this location.
This incident is being formally documented and may be reported to the Alabama Department of Public Health and other appropriate regulatory or oversight agencies. No customer should be subjected to unsafe food, verbal abuse, or intimidation when raising legitimate concerns.
I expect an immediate and thorough response detailing:
1. How this incident will be investigated
2. What disciplinary action will be taken regarding the manager involved
3. What corrective measures will be implemented to ensure food safety and professional conduct moving forward
Failure to address this matter appropriately will only reinforce the seriousness of the issues at this location.
Tori Smith
Omg food was hard and not the quality expected. Small portions, but employees was friendly, but y’all got to do better food quality wise!!!
… moreStrange Dreamer
Normally when a fast food place has a big order in the drive thru they tell you to pull around. They just let the woman sit in the drive thru lane for nearly 15 minutes and it’s one of those drive thru lanes you can not escape. Never going here again.
… moreAnne Neal
I am absolutely sick of spending money on food here and not being able to eat it. I pulled up and was asked if I wanted to try butterfly shrimp for $1.99 I said yes. Added 1 baked pot 1 small coke. It was $14.77. I said no. I’ll get the meal deal instead. It was awful. I asked for lemon wedges. I didn’t get, my baked potato was old and turning brown and cold. The fish had so much pepper on it I couldn’t eat it. No salt, no pepper and no receipt. I took 2 bites of my meal and stopped eating. The people who work there seemed like they didn’t care about customers. Oh and they gave me the wrong Pepsi. I asked for a small regular Pepsi but paid for a large and it was diet Pepsi. And they weren’t even busy. The last time they left out a $5.00 dessert that I paid for. I tried to call, but no answer on the phone and I live out of town. This place has really gone down hill and you need to get better quality people or something. I do not recommend this location
… moreJennifer Owen
On Nov 14th placed order in the drive thru. Three cars in front of me. It took 27 mins!!
… moreKimberly Taylor
I know we go in for hot fish, I expect the rolls and the fries to be as well. I wait 15 minutes thinking I’m about to have a hot roll with my butter, it’s as cold as the butter. It ain’t melted no butter. My fries is so cold I threw them out. I’m spending my money on cold food. Why!!!! And when you ask for fresh rolls I get attitude. I ask because I know they will give me just old anything. I expected more for waiting. And my husband didn’t even get his roll. Ughh. Wasted!!!!
… more