General
The restroom, particularly the men’s restroom was absolutely horrible to the point where I almost lost my appetite. I don’t understand how people do not keep the bathrooms, clean !! Tables not wiped down!! Floors not vacuumed , especially when you’re working in fast food!!! that’s the easiest task that does not require any real skills and besides my dirty rice, being cold !!! and my chicken tenders being lukewarm and the biscuit being just, OK I am not satisfied!!!
… moreCayla Briggs
Never had any issues, staff was friendly but idk what this is that was in my drink. I went to dump it after alr drinking it and noticed brown speckles on the side if the cup and lid so I opened it and there was chunks floating and in the cup. I have no idea what it is but im really disgusted. Check your drinks if you’re getting something from this location!
… moreIsabel Calletano
Hands down, it is the WORST $32 my family has ever spent on a fast food meal. The biscuits tasted like brittle leftovers slapped with butter in a futile attempt to make them edible. The excessive butter made them salty, and they somehow were burnt? But they disintegrated with a single touch. The sausage patty resembled the bottom sole of a leather sandal, with the greyness of death. As the picture shows, the Bo rounds were filled with warm oatmeal-like filling. The environment was unwelcoming; rather than feeling like guests, we felt like beggars, like our order was more of a nuisance.
… moreMari Nemec
THEY DIDN’T GIVE US FROSTING. WE ORDERED BO BERRY BISCUITS WAITED 15 MINUTES EVEN THOUGH IT WAS ONLY SUPPOSED TO BE 4. THEN THEY DIDN’T EVEN GIVE US A RECEIPT.
… moreDave Blaylock
I was just amazed by my first run in with AI order taking at Bojangles. Flawless understanding of my order. However, it all went downhill from there. At the window they charged me for my order then asked me to pull forward, I am assuming that they did not have one of the items ready so no big deal. After what seemed like an eternity we received our order. Upon checking the order before I left I noticed that they did not have one of the small fries that I ordered in the bag. I went inside to ask for my fries and was greeted with many sad angry faces waiting for their food at the counter area. They ignored me for a minute or two and finally the girl that brought my order out asked me what I needed.
ok so I get home and think all is good and now I can eat, I look in the box at my Supremes and well you can see for yourself in the picture. completely overcooked and hard. Also notice the biscuit, some foreign matter cooked into the bottom of the biscuit. looks like they did not clean the baking pan before they cooked this biscuit. Fries were soggy and greasy and to top it off they did not put the dipping sauce in the box. I know that they were given instruction on what dipping sauce because it was on the order menu as I told the AI order taker.
I usually don’t eat Bojangles, in fact I have lived in this area for more than 20 years and this Bojangles has been here the whole time. Over the years I have eaten there probably 10 times and I can say each time I go I end up wondering why. I just can’t believe that Bojangles corporate still allows this place to operate, it’s got to be the worst Bojangles of them all when it comes to employee attitude and quality of food.
… moreChandra Balducci
I ordered on the app as I normally do. The past couple of times it has been great! Food order was correct, the place was clean and the employees were FRIENDLY! Such a great change from just a few months ago! Great job yall!
… moreMargaret Burns
I am a handicapped senior citizen and this location is outstanding in customer service. knowledge of product and are highly professional. They know their customers and have so much respect and kindness. Josiah the manager along with Kat Jazz, AJ, Cam, Jo and Devon are exemplary employees. Thank you!
… moreChris B.
I just stopped by to grab breakfast and totally understand why they’ve gone to AI for taking orders. When I pulled up to the window to pay I was friendly and said “Hey! How are you doing?” The guy working the window gave me a look like he hates everyone. Never said a word. Took my card. Turned his back and then when he gave me my card and food it was another why are you bothering me / extremely creepy look. I’m not a fan of negative reviews but if this is your level of service that you’re offering people should start going to another location and shut this one down.
… moreTyrone Dixon
Just want to shout out Faith Hall the GM and her crew for taking very good care of me today. They really out did themselves when it came to making sure they corrected an issue I had with my meal. This will definitely be my #1 Bojangles to eat at. Thanks again for the GREAT customer service!
… moreJay Cole
I came to this bojangles today 5:30pm it was extremely slow , they had this young lady inside doing drive and front they was all over the place wasn’t organized at all with orders, people was walking out & complaining they were waiting 20min+ . Definitely my first & last time coming this way
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