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Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Southern-inspired fast-food chain known for fried chicken & biscuit, plus signature sides.
Address and Contact Information
Address: 4554 Raeford Rd, Fayetteville, NC 28304
Phone: (910) 424-6515
Website: https://locations.bojangles.com/nc/fayetteville/4554-raeford-road.html
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Reviews
Robbie Vallefuoco
Easily worst service at a drive through. Waited over 30 minutes. Then at that time the cashier came outside with multiple bags of food and asked if i ordered something else. She then forgot my order completely. Then i waited another 10 minutes for me to come inside and get my food. It did not even have everything in it that i ordered. Plus the food was cold to add to it. The chicken they gave me was old and the amount of fries i got was a joke. I recommend to fire all of the employees and start again
… moreB Beason
Ordered two biscuits and fries in the drive thru. They asked me to pull up so I did. No one ever brought out my food. After almost 20 minutes (not an exaggeration), the drive thru line completely emptied. I turned off my vehicle and went in, where all of the staff was just standing around. No one even bothered to acknowledge me. Finally I was able to get someone’s attention, and I told them what I had ordered. My food was sitting in the shelf, not even in a bag. It was the only food up there! Staff was rude, lazy, and had the worst customer service. My food was cold. Worst Bojangles by far.
… moreRobbie L
They hung up on me and had a busy tone all morning today when I tried calling back a few times about my complaint case my biscuits just crumbling apart once I took it out the wrapper and my girls was a lot WORSE she couldn’t even eat it before she threw hers away I had to take a picture of mine to show proof and the way they are ignoring us now and not providing us any kind of refund just got us really irritated. Now I have to try calling them during a different shift cuz I’m almost 100% sure their phone don’t stay busy all morning. Instead of avoiding us now the guy over the phone will have to deal with me later.
… moreChris Lee
I’ve given this location more than one chance, and unfortunately the service has been consistently poor.
About two months ago, I stopped here after work for the first time. After placing my order, I was asked to pull forward and wait. Fifteen minutes passed with no food. I eventually had to reverse back to the window, where the employee realized my order had been completely forgotten. I brushed it off, assuming it was just a rough day.
Fast forward to January 20, 2026 at around 7:15 PM, I decided to try again. I ordered chicken strips and a 2-piece leg and thigh. Once again, I was told to pull forward and wait. That should have been my warning sign.
After about 10 minutes, someone finally brought out my food — but the order was incomplete and poorly handled. My drink had no ice, the chicken strips were missing, and there were no napkins or straw included.
At this point, it’s clear this isn’t a one-off issue but a pattern of poor customer service and lack of attention to detail. Management sets the tone, and unfortunately this location’s service and quality clearly need improvement.
I won’t be returning to this location. I recommend going elsewhere BUT if you do come here and order, PLEASE CHECK your order before you leave. They will MISS your order 100%.
… moreAbout two months ago, I stopped here after work for the first time. After placing my order, I was asked to pull forward and wait. Fifteen minutes passed with no food. I eventually had to reverse back to the window, where the employee realized my order had been completely forgotten. I brushed it off, assuming it was just a rough day.
Fast forward to January 20, 2026 at around 7:15 PM, I decided to try again. I ordered chicken strips and a 2-piece leg and thigh. Once again, I was told to pull forward and wait. That should have been my warning sign.
After about 10 minutes, someone finally brought out my food — but the order was incomplete and poorly handled. My drink had no ice, the chicken strips were missing, and there were no napkins or straw included.
At this point, it’s clear this isn’t a one-off issue but a pattern of poor customer service and lack of attention to detail. Management sets the tone, and unfortunately this location’s service and quality clearly need improvement.
I won’t be returning to this location. I recommend going elsewhere BUT if you do come here and order, PLEASE CHECK your order before you leave. They will MISS your order 100%.
Dara Shockley Barbour
The food is usually good and hot, but sometimes can have a sloppy presentation. They try to give pretty fast service here. I know it’s not their fault for the surrounding areas, but they need to say something to their neighbors about their trash. It is overflowing out of the trash thing and it just looks awful. Depending on the day and time it can be hard to get in and out of here because of traffic.
… moreAntonio Marshall VFX Artist
The food was fresh and delicious, but the service and inside was trash. I began in the drive through lane which wasn’t moving at all. I was the 5th car waiting in line sp i decided to back out. After I backed out of the drive through lane to go inside – I had to wait behind 5 others to order. They had nearly 6-7 staff members working and no one at the register. Once I made my order I looked down behind the counter and noticed how filthy the floors were. After a 10 – 15 minute wait, I was able to recieve my meal. I was not the only patron to feel this way; for, the patrons after me had began to complain about their long wait as well.
… moreNolan Sams
This is the worst bojangles experience I’ve had by far. They were very rude and it took 10 minutes for 2 chicken sandwiches even though I was the only customer there. When it came out it was not hot at all. There was no sauce, only a small dab of mayonnaise, and the chicken was very dry. Definitely not the normal Bojangles experience I’m used to.
… moreJaclyn Evans
Was told we had to wait for 10minutes for chicken sandwich & fries. 15 minutes later we got a flat soda, soggy fries & 2 of the worlds worst chicken sandwiches. Paid almost $15 for food that we couldn’t eat for fear of food poisoning. The lettuce definitely had clear signs of rot. The chicken was overcooked, dried out & burnt. Usually I am a huge fan of Bojangles but this was just a health hazard through & through.
… moreKim Smith
Drive thru order. Spicy chicken bis combo. Waited for fresh Bo rounds just to get two of the Bo rounds that stuck together while frying so it was not cooked and nasty. To top it off I was given an old spicy chicken fillet and the biscuit was cold and hard.
Staff was friendly
Check number 418990
… moreStaff was friendly
Check number 418990
Larry Nunnery
Had the steak biscuit combo today.
The Lady had it ready by the time I walked from the register to the pickup area.
That’s what I call the definition of FAST FOOD !!!
… moreThe Lady had it ready by the time I walked from the register to the pickup area.
That’s what I call the definition of FAST FOOD !!!