Tracy Kemp-Martinez
Sat at the bar and placed an order to go as well as a drink while i waited. There was another group if guys at the bar who ordered right before me. They were served and completely done before I got my to go order which was an appetizer. Extremely poor customer service all i got was an “idk what happened”. Food wasnt comped because I alrady paid and tipped since I waited over and hour. Please dont comment how sorry you were ect because you and your staff had the opportunity to while I was sittingthere and chose not to. Wont be returning and the food was mid.asked for no pico, guess what had pico?! Also my wings barely had sauce
… moreMikey Terrel
Oh my gosh, let me start by saying that my friend and I, just two people, were seated at a high-top table. It took them an astonishing SEVENTEEN MINUTES to even ask us for drinks! By that point, we were already certain about our orders. We decided to go with a 2 for $25 skillet steak, opting for a rare-medium steak. The server then inquired if we wanted shrimp added to our steak, and we simply replied, “Just what comes on the steak.”
I had requested a water, but when it arrived, it had an odd taste, as if they had mixed Sprite with water. To make matters worse, our food took another thirty minutes to arrive. When it finally came, it was accompanied by shrimp and an additional sauce. Surprisingly, my steak was cooked almost well done.
I had specifically asked for ranch dressing, but it took the server a whopping TEN MINUTES to bring it out. By that time, I had finished my meal. To add insult to injury, I was still charged for the ranch dressing.
After we finished our food, we stacked our plates and moved our drinks forward. However, we still had to wait almost half an hour before we could cash out. Despite the frustrating experience, I decided to leave a tip, even though I should have left nothing.
Oh, and let me mention that the tab was a whopping $49!!! Even though we only ordered waters and the steak meal 2 for $25 we wanted, we were charged $5 per plate for the shrimp and sauce that we didn’t even ask for. It was clear that they had mistakenly added these items to our order because we asked only what comes on the steak, and we ate them because we thought they were included with the steak. Obviously not, almost two hours for this bad service. Applebees do better.
Apples saw my review, gave me a full refund, and offered many ways to make my bad experience better. Will say, it was not the management that made this experience bad, but the teenage servers with an attitude.
… moreCozmik
Ahhh… Applebees. This has been a favorite of my girlfriend (soon wife) and I’s for over a decade now. The nostalgia and atmosphere is what keeps us coming back, the food is decent, nothing to write home (or a review) over. But the service… is something worth noting, our most recent trip has us being seated as our drinks and food got to our table, at least that’s how it seemed!
Phenomenal service, exceptional atmosphere for a cheap dinner date out! Shout out to Applebees in Garden City, KS. It truly is “Eatin’ good in the neighborhood”.
… moreChristopher “Chris” B
I had a to go order and the food was delicious, ready and fast even though they were busy. Staff was very helpful and friendly.
… morePreston Sense
What an amazing service, I was quickly sat down and given the specials by the server (Jess talked to me normally not just as a paying customer). I ordered the limited edition mountain dew & water and Jess made sure I was never empty. The pasta and honey chicken was so sweet and could’ve added a little heat to balance it out. The bacon cheese waffle fries had a blue moon infused sauce which made them delicious. 10/10 no complaints from me.
… moreP Lovell
It was not busy, I was seated immediately. Friendly service- offered me drink specials to start. Also offered appetizers. I ordered the salmon and would recommend to others if you like salmon. It was done well and melted in the mouth. I had a side of onion rings which were crispy hot and stayed crispy to the end unlike some. Server was extremely attentive but unobtrusive which I appreciated. Restaurant was clean and every direction I looked had a tv with sports of some kind playing. Did not care for the country music playing over the speakers but that’s just my taste in music. Was not too loud. I’d recommend this restaurant for a delicious well served meal.
… moreTrevin Walck
Food is good, service is good but occasionally slow. Repainted over the murals of garden city and local communities and ruined the atmosphere. Absolutely the wrong call.
… moreNevaeh Pantoja
We’re from out of town and decided we wanted to go to Applebees for the atmosphere! Food came out fast, drinks came out fast and our server was exceptional. If you’re in town ask for Evan, he is very personable and a great server. He was training a very nice lady and she was amazing too!
… moreLil Ice
Trista is AMAZING!!!!! the best server there by far. Makes my day everytime i go. Food is nice.
… moreBeto Garcia
The appetizers are very good. I usually don’t get anything else.Had to get ribs, salad and pasta this time. We all shared.
Just right.
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