Andy’s Frozen Custard

  4.5 – 307 reviews  $ • Dessert shop

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Welcome to Andy’s Frozen Custard, your go-to restaurant for the best frozen custard near me! If you’re craving ice cream near me or serching best soft serve near me, look no further! Andy’s in Cornelius serves up rich, creamy frozen desserts made fresh hourly. From decadent sundaes and creamy shakes and malts, to our signature concretes, there’s something for everyone on Andy’s menu. Whether you’re looking for sweet desserts ideas after dinner, or a family friendly dessert destination, Andy’s in 28031 has you covered. Our convenient drive thru dessert option makes it easy to satisfy your cravings anytime. Planning a romantic evening? Andy’s is perfect for date night dessert ideas. Don’t miss out on some of the best frozen dessert in town.

Frozen custard sundaes, concretes & more, plus a choice of toppings (with a drive-thru window).

Andy's Frozen Custard 28031

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Reviews

Michelle Scott
I’ve visited this location of Andy’s Frozen Custard many times, and my experiences have always been great. I’ve recommended Andy’s to others and truly enjoyed supporting this business. I always order a hot fudge sundae with extra hot fudge and have no issue paying for the additional topping.

Unfortunately, my visit on February 21, 2026 was very different.

A young man took my order, but a female employee brought it to the window. She commented with a negative tone, “that’s a lot of extra fudge,” and had an unpleasant expression. She then forcefully stuck the spoon into the sundae before handing it to me, which felt unprofessional.

After returning to my car, I realized I had not been given napkins. When I returned to the window and politely asked for them, the same employee loudly responded, “WHAT?” I repeated my request and she curtly replied, “NAPKIN,” before handing them to me. As I walked away, she made a remark to the customer behind me that prompted them to look at me and smile, which made the situation even more uncomfortable.

Because of this interaction, I did not feel comfortable eating the custard and I ended up throwing it away. I don’t feel comfortable coming back to this place again.

This experience was disappointing and did not reflect the friendly service I’ve come to know. I hope management addresses customer service standards so future customers receive the respectful treatment they deserve.
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Prathipati Karthikeya
andy’s frozen custard never disappoints – creamy, rich, and packed with mix-ins that hit the sweet spot every time. quick service, nostalgic neon vibe, and perfect for a late-night treat.
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Will Geter
My favorite place to get something sweet. They have a large variety of things and flavors to choose from. I highly recommend this place. The staff is always friendly.
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DeJ
I enjoy a sweet treat here and there and the young people tht work here have always had the best attitudes and customer service.
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Vernon Chittum
The average experience you would expect from an Andy’s on a Friday night. Decent line of cars but they appears to move quickly. We went to the window and enjoyed it outside. No long lines or wait. Friendly staff. Good flavors with a lot of options and the ability to build your own.
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Ishan Rohatgi
I drove all the way down from Mooresville specifically for Andy’s, as this is the closest location. I ordered a small Rico Suave, but when I got home, I realized they had given me something completely different filled with peanut butter.

I drove all the way back to have the order corrected. While they did remake the custard, I asked if they could offer a refund or a small discount for the inconvenience of having to drive back and forth twice. Instead of being professional, the staff inside actually laughed at me for driving that far for ice cream.

It’s one thing to mess up an order, but it’s another to be blatantly disrespectful to a customer who is just trying to get the service they paid for. The lack of accountability and the smug attitude from the staff was pathetic.

Save your gas and go somewhere else where they actually value their customers.
Order Date – 02/27, Time – around 9:45pm
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Iraida Class (Iris)
Tasted good. Be prepared for the heat to melt it pretty quickly! Wish they had tables with umbrellas for seating out there, though. Those metal benches in the sun aren’t doing it.
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Ness W.
They were out of custard when we drove through but the employee at the window was very kind about it and helpful (haven’t we all been through drive thrus and be talked to like a living inconvenience?–nothing like that here)! We look forward to trying again another time.
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Isaiah Fleming
Best ice cream around.. I got a strawberry, cherry, and Oreo concrete.. loaded with toppings..
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Adam Barish
Always a treat. If not for the calories, I’d be here more often.
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