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Family-owned and serving Western New York for 80 years and counting, offering classics like All Natural Roast Beef on Weck, Signature Frozen Custard, Handmade Hard Ice Cream, Kids Meals, Party Food Catering, a Weck on Wheels Food Truck, and much more! The Anderson’s family along with the management and team invite you to stop by and taste the tradition!
Counter-serve shakes, sundaes & signature frozen custard to top off roast beef sandwiches & burgers.
Address and Contact Information
Address: 2369 Niagara Falls Blvd, Amherst, NY 14228
Phone: (716) 691-8970
Website: https://www.andersonscustard.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Jen-LNicole
I LOVE Anderson been going there since a small child. The quality of roast beef has stayed but in this economy portions seemed less then I remember. They forgot my horse radish… it happens, I walked up to kindly ask for it and I received it instantly. Ice cream is amazing from what I remember. Open face turkey sandwich over mashed potatoes has always been a 2nd favorite for me. Great curly fries with cheese!! Kid friendly, indoor and outdoor seating.
… moreThe Wyck
The Wyck Recommendation: Anderson’s Frozen Custard
Rating: 4.4/5
Custard So Good I Questioned My Personality
Intro Scene
I’m not a dessert guy. Not even close. I’ll skip birthday cake, ignore the gelato menu, and politely decline your grandma’s cookies. But then I met this frozen custard. For the record, frozen custard isn’t ice cream. It’s creamier, denser, and made with egg yolks. It’s served a little warmer than ice cream so the texture stays smooth and rich, not icy or fluffy. Think soft serve with a college degree. One bite and I was staring into the swirl like it held answers about my past lives. Spoiler: it did.
What Was Ordered
Chocolate-Vanilla Swirl Frozen Custard (cup)
A few bites of the Peanut Butter Custard (and immediate emotional collapse)
The swirl was dense, silky, richer than ice cream but lighter than gelato. Like soft serve that took a sabbatical to Italy and came back with confidence. The peanut butter? Divine. Like eating a Reese’s that became sentient.
Service Commentary
It ran like a well-oiled teen-powered machine. Everyone was busy and hyper-focused, but still friendly. No slackers, no confusion, no chaos. Just an army of night-shift warriors serving sugar with speed. Even the guy wiping counters had purpose.
Vibe Check
Open-late buzz. Garage doors wide open. Kids running across the lot like it’s a family reunion. Parents exhaling. Friends lingering. The energy was warm, welcoming, a little nostalgic. The kind of place you drive past and instantly regret not stopping.
The Space Itself
The building looks like a diner mated with a fire station. Bold, boxy, and clean as hell. The interior had fast food-style counters and a layout built for high turnover, but there wasn’t a single sticky table or overflowing bin. Bright lighting, smooth operation, no weird smells. It’s a soft-serve cathedral.
About the Neighborhood
Smack in the middle of suburban sprawl. Huge parking lot, easy in and out. No scenic views, no charm, just efficiency. And that’s honestly all you want at 10:30pm when the craving hits. You’re here for the swirl, not the skyline.
Hits and Misses
✓ Peanut Butter Custard — genuinely unforgettable
✓ Chocolate-Vanilla Swirl — dense and addictive
✓ Staff — sharp, efficient, and upbeat
✓ Clean open space — built for busy nights
✗ Didn’t try the savory menu yet
✗ Not a “hangout” vibe if you’re looking for slow and moody
Final Verdict
Anderson’s didn’t just win me over. It made me question who I’ve been all these years avoiding dessert. This isn’t ice cream. It’s something else entirely. Smooth, dense, and oddly emotional. I’d come back every night if I lived nearby. I don’t even like sweets. But I’ll never drive past this place again without stopping.
Perfect For
Late-night drives
Custard-based spiritual awakenings
… moreRating: 4.4/5
Custard So Good I Questioned My Personality
Intro Scene
I’m not a dessert guy. Not even close. I’ll skip birthday cake, ignore the gelato menu, and politely decline your grandma’s cookies. But then I met this frozen custard. For the record, frozen custard isn’t ice cream. It’s creamier, denser, and made with egg yolks. It’s served a little warmer than ice cream so the texture stays smooth and rich, not icy or fluffy. Think soft serve with a college degree. One bite and I was staring into the swirl like it held answers about my past lives. Spoiler: it did.
What Was Ordered
Chocolate-Vanilla Swirl Frozen Custard (cup)
A few bites of the Peanut Butter Custard (and immediate emotional collapse)
The swirl was dense, silky, richer than ice cream but lighter than gelato. Like soft serve that took a sabbatical to Italy and came back with confidence. The peanut butter? Divine. Like eating a Reese’s that became sentient.
Service Commentary
It ran like a well-oiled teen-powered machine. Everyone was busy and hyper-focused, but still friendly. No slackers, no confusion, no chaos. Just an army of night-shift warriors serving sugar with speed. Even the guy wiping counters had purpose.
Vibe Check
Open-late buzz. Garage doors wide open. Kids running across the lot like it’s a family reunion. Parents exhaling. Friends lingering. The energy was warm, welcoming, a little nostalgic. The kind of place you drive past and instantly regret not stopping.
The Space Itself
The building looks like a diner mated with a fire station. Bold, boxy, and clean as hell. The interior had fast food-style counters and a layout built for high turnover, but there wasn’t a single sticky table or overflowing bin. Bright lighting, smooth operation, no weird smells. It’s a soft-serve cathedral.
About the Neighborhood
Smack in the middle of suburban sprawl. Huge parking lot, easy in and out. No scenic views, no charm, just efficiency. And that’s honestly all you want at 10:30pm when the craving hits. You’re here for the swirl, not the skyline.
Hits and Misses
✓ Peanut Butter Custard — genuinely unforgettable
✓ Chocolate-Vanilla Swirl — dense and addictive
✓ Staff — sharp, efficient, and upbeat
✓ Clean open space — built for busy nights
✗ Didn’t try the savory menu yet
✗ Not a “hangout” vibe if you’re looking for slow and moody
Final Verdict
Anderson’s didn’t just win me over. It made me question who I’ve been all these years avoiding dessert. This isn’t ice cream. It’s something else entirely. Smooth, dense, and oddly emotional. I’d come back every night if I lived nearby. I don’t even like sweets. But I’ll never drive past this place again without stopping.
Perfect For
Late-night drives
Custard-based spiritual awakenings
Nique
Visited 3/5- I normally enjoy coming here because of the atmosphere and friendly staff, however, on this day the person taking the order had a very nasty attitude. Reggie, is her name(at least that’s the name tag she was wearing). I understand that everyone has their bad days, however, if that’s the case she should’ve been placed in the back to avoid direct contact with the customers.
… moreJohn Evans
We had a sweet tooth after lunch as we passed through on our way to the Falls. A nice woman at the BFLO store recommended Andersons and we’re glad we asked! Wifey liked her Graham Cracker hard scooped ice cream, and I loved my twist frozen custard mixed with Heath.
… moreAditya Kuswanto
Found this gem during my last visit to Buffalo. Reviewers raved about the frozen custard, which has thicker consistency than ice cream. The vanilla frozen custard was great, not overwhelmingly sweet, without the mess that comes with rapidly-melting ice cream. It’s so popular that the restaurant has two queue lines, one for ice cream and the other for food.
As for food, the cashier recommended the roast beef on weck, which also seems to be the local favourite. The roast beef was tender and flavourful, and the salt on top of the bun added an interesting balance when in moderation (I had to discard some salt from the bun, as it overpowered the beef slightly).
The traditional roast beef came covered with toasts, but came drenched with gravy that might have been reduced too much. It was too salty for me, so I had to scrape some gravy from the bread, but it was still a pleasant comfort food during a cold day.
… moreAs for food, the cashier recommended the roast beef on weck, which also seems to be the local favourite. The roast beef was tender and flavourful, and the salt on top of the bun added an interesting balance when in moderation (I had to discard some salt from the bun, as it overpowered the beef slightly).
The traditional roast beef came covered with toasts, but came drenched with gravy that might have been reduced too much. It was too salty for me, so I had to scrape some gravy from the bread, but it was still a pleasant comfort food during a cold day.
P.E. McLaughlin
A favourite restaurant for this Canadian customer. The youthful friendly staff and the Beef on weck (Carls choice with mustard and horseradish), chocolate shake and onion rings are always awesome. It is a New York/Western New York Institution. This canadian wishes he was an american so I could eat there more often. I would need ozempic on an I.V. drip to prevent greenpeace from pushing me back into the ocean after a feeding.
… moreM. Klein
A WNY staple for almost 80 years! Mr & Mrs. Carl & Greta Anderson, opened the first Anderson’s Frozen Custard in the Bronx, NY. They say that missing family they returned to Buffalo, to open their second custard stand on Kenmore Avenue in 1947. From there they expanded to other locations, such as Tonawanda (pictured in the attached pics), Amherst, Williamsville, Lancaster…
The Amherst location lacks some of the initial charm of some of the older locations but is clean, updated and comfortable. There is a drive-thru window and outdoor seating when the weather permits. You order at the front counter and they call your name when your food is ready for pick-up. This is not a 5 star roast beef, but it’s considerably better than an Arby’s etc., as this is 100% natural beef (so 4 of 5 stars for me). Moist and delicious every time with Kaiser or the traditional kimmelwick roll options (horseradish available too). My last trip it tasted great, but was cooked a little more than I like (med rare – med). Their pickles are pretty amazing too.
Curly fries (good not great), salads, soup, chicken and many other options available. Ice cream cones (hard and soft serve)and even delicious ice cream cakes (my favorite) are available to go. Great for parties etc. Fountain drinks (you fill – refill) are available with Pepsi and lesser known but unique flavor options including loganberry.
If you’re hungry and in the area of one of these, stop in!
… moreThe Amherst location lacks some of the initial charm of some of the older locations but is clean, updated and comfortable. There is a drive-thru window and outdoor seating when the weather permits. You order at the front counter and they call your name when your food is ready for pick-up. This is not a 5 star roast beef, but it’s considerably better than an Arby’s etc., as this is 100% natural beef (so 4 of 5 stars for me). Moist and delicious every time with Kaiser or the traditional kimmelwick roll options (horseradish available too). My last trip it tasted great, but was cooked a little more than I like (med rare – med). Their pickles are pretty amazing too.
Curly fries (good not great), salads, soup, chicken and many other options available. Ice cream cones (hard and soft serve)and even delicious ice cream cakes (my favorite) are available to go. Great for parties etc. Fountain drinks (you fill – refill) are available with Pepsi and lesser known but unique flavor options including loganberry.
If you’re hungry and in the area of one of these, stop in!
Sherry C
Service was fast and accurate for time of year. (Service tends to be understandably slower during prime season due to overwhelming amount visiting patrons) Staff was friendly and respectful as always. This establishment is my go to place as it is closer to my home compared to the other Andersons. Highly recommend.
… moreGerard Dunn
Absolutely delicious custard! Rich, dense and flavorful. They do it right! The beef in wreck is a winner too!!
… moreJen Groot
The ice creams are ok. The bubble gum flavor had some gum pieces that are very hard to chew. The Oreo ice cream had tons of cookies which was nice, but the one with pretzels just a couple of pieces and the ice cream didn’t taste like much.
… more