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Address and Contact Information
Address: 3121 S Mendenhall Rd, Memphis, TN 38115
Phone: (901) 363-5210
Website: https://amigosrestauranttn.com/
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Amigos Restaurant Memphis
Amigos Restaurant Memphis location. MEMPHIS 3121 S Mendenhall Rd Memphis, TN 38115 (901) 363-5210. Amigos Restaurant Memphis logo. Order Online. BUSINESS HOURS.
Amigos Restaurant & Pupuseria | Memphis TN – Facebook
Amigos Restaurant & Pupuseria · Details · Services · Contact info. . amigosrestaurant44 + 1. . (901) 363-5210. . [email protected]. Photos. See …
Amigos Restaurant & Latin Food – Memphis – DoorDash
Get delivery or takeout from Amigos Restaurant & Latin Food at 1664 Sycamore View Road in Memphis. Order online and track your order live.
Reviews
TaShayla Wilson
I’ve been a regular customer at Amigos since 2022, which is why this experience was especially disappointing.
For context, I previously had an issue where I was overcharged. When I noticed it at home, I called the restaurant and spoke with the same cashier. She checked the receipt, acknowledged the mistake, and told me I could either come back for the difference or apply it to my next order. I chose to apply it because I genuinely enjoy their food — especially the jalapeño & cheese pupusas and the shrimp ceviche — and continued to come back.
Unfortunately, this visit made me regret that decision.
I arrived around 5:50 PM and ordered my usual: shrimp ceviche with no tomato and no avocado and a Jamacia hibiscus tea. My boyfriend chose margarita rice with chicken & shrimp and chips. The order was rung up correctly and I was told the wait would be 30 minutes.
Around 6:20 PM, my order was done. While checking it, I noticed the margarita rice had no queso cheese. The cashier said, “It might be at the bottom — I’ll add a little more.” When I checked the ceviche, it had tomato and avocado. As soon as I opened the container, both cashiers repeatedly said, “No avocado, no tomato,” while calling back to the kitchen. I was told it would take another 20 minutes to remake.
By this time, the restaurant had filled up and my food was already getting cold.
Around 6:40 PM, I was called back up and given another ceviche. When I opened it, I saw an unfamiliar meat and asked what it was. The cashier said, “Oh, it’s fish.” I replied, “That’s not what I asked for.” She responded, “You don’t want to try it?” I said, “No, that’s not what I ordered.”
She then checked the register and told me, “Next time when you order, say camaron tostada.” I explained, “I order this the same way every time I come here,” “shrimp ceviche no avocado and no tomatoes” and even pulled up a picture of one of my previous orders.
She offered to remake it again and said it would take 5–10 more minutes, but by then I had been there nearly an hour. I told her, “No, that’s fine. I’ve been here since 5:50 and I’m not waiting again when it’s been made incorrectly twice. I’d like my money back.”
I paid with Apple Pay, but when I requested a refund, I was told it could only be done in cash. With people waiting behind me and the cashier struggling with the register, I eventually accepted cash and was given $16.45 back on a $39.78 total — despite being charged tax and a card convenience fee.
When I got home, the remaining food was still disappointing:
• Very little shrimp in the margarita rice
• Chicken with large fatty pieces that were hard to chew
• And cubed potatoes in the margarita rice, which is not listed on the menu
I essentially paid $23.33 for rice, a drink, and chips. That potato was honestly the final straw. I came in expecting the same quality and care I’ve experienced in the past and left frustrated, hungry, and feeling shorted on both service and value.
I don’t like leaving negative reviews, but after repeated mistakes, long wait times, poor communication, and an incomplete refund — combined with a prior overcharge — I felt it was necessary. I hope management takes this seriously, because I truly do enjoy this restaurant when things are done correctly.
… moreFor context, I previously had an issue where I was overcharged. When I noticed it at home, I called the restaurant and spoke with the same cashier. She checked the receipt, acknowledged the mistake, and told me I could either come back for the difference or apply it to my next order. I chose to apply it because I genuinely enjoy their food — especially the jalapeño & cheese pupusas and the shrimp ceviche — and continued to come back.
Unfortunately, this visit made me regret that decision.
I arrived around 5:50 PM and ordered my usual: shrimp ceviche with no tomato and no avocado and a Jamacia hibiscus tea. My boyfriend chose margarita rice with chicken & shrimp and chips. The order was rung up correctly and I was told the wait would be 30 minutes.
Around 6:20 PM, my order was done. While checking it, I noticed the margarita rice had no queso cheese. The cashier said, “It might be at the bottom — I’ll add a little more.” When I checked the ceviche, it had tomato and avocado. As soon as I opened the container, both cashiers repeatedly said, “No avocado, no tomato,” while calling back to the kitchen. I was told it would take another 20 minutes to remake.
By this time, the restaurant had filled up and my food was already getting cold.
Around 6:40 PM, I was called back up and given another ceviche. When I opened it, I saw an unfamiliar meat and asked what it was. The cashier said, “Oh, it’s fish.” I replied, “That’s not what I asked for.” She responded, “You don’t want to try it?” I said, “No, that’s not what I ordered.”
She then checked the register and told me, “Next time when you order, say camaron tostada.” I explained, “I order this the same way every time I come here,” “shrimp ceviche no avocado and no tomatoes” and even pulled up a picture of one of my previous orders.
She offered to remake it again and said it would take 5–10 more minutes, but by then I had been there nearly an hour. I told her, “No, that’s fine. I’ve been here since 5:50 and I’m not waiting again when it’s been made incorrectly twice. I’d like my money back.”
I paid with Apple Pay, but when I requested a refund, I was told it could only be done in cash. With people waiting behind me and the cashier struggling with the register, I eventually accepted cash and was given $16.45 back on a $39.78 total — despite being charged tax and a card convenience fee.
When I got home, the remaining food was still disappointing:
• Very little shrimp in the margarita rice
• Chicken with large fatty pieces that were hard to chew
• And cubed potatoes in the margarita rice, which is not listed on the menu
I essentially paid $23.33 for rice, a drink, and chips. That potato was honestly the final straw. I came in expecting the same quality and care I’ve experienced in the past and left frustrated, hungry, and feeling shorted on both service and value.
I don’t like leaving negative reviews, but after repeated mistakes, long wait times, poor communication, and an incomplete refund — combined with a prior overcharge — I felt it was necessary. I hope management takes this seriously, because I truly do enjoy this restaurant when things are done correctly.
Zachary Russell
It was cool. The food was fresh and the wings were big, I got spicy. My steak nachos were good and the one margarita I did get kind of get me there, Mango .
… more1SoSoBlessed Highly Favored
The food and drinks are really good. Nice waitress. Me and friends sat outside on the patio.. Weird vibes with the men customers. They stare at you as if they want to attack. I felt uncomfortable and was ready to go.
… moreKora Irby
10/10 highly recommend for real truly authentic Hispanic/latin cuisines. I love their verde && rojo sauce with their steaks tacos and shrimp tostadas. Prices are decent. Food is always fresh and hot too. Their hot wings and French fries are pretty good as well. I’m glad my friend put me on to this place because now I’ll be coming here from now on for my tacos & tostadas. The people who work there are soo nice too. I love their food 🙂
… moreBailey Wenger Herrera
Authentic Latino Food. My husband (who is Honduran) took me here and we had some yummy pupusas. They also had Jamaica, orchata, and lots of other typical foods from Honduras, El Salvador, and Mexico.
… moreClemente Reyes
Some times is good service but meaby future is better
… moreJose Trejo
The food is good I recommend it if you’re going out with family or friends
… moreMariah Hinton
It was like the woman had something against me. Yes, I took my time looking at the menu, I do that at a new place. Plus, I was REALLY hungry. I won’t go back. The food was pretty good, I’ll admit that.
… morethatmandb
The food taste real nice, the waitresses are real nice but they can be a little slow at times I don’t think it’s their fault but the nature of the food and drinks they serve that may hold them up. they play good music that livens the place up a lot. I’d love to come on a night they have the dancefloor open and feel the energy of the crowd I have no doubt they bring in. I’ll be back for sure.
… moreMalik Henderson
My husband and I have eaten here twice now and both visits were great. The staff are kind people, the food is tasty, service is great also.
Note: we tend to visit there earlier in the afternoon though.
… moreNote: we tend to visit there earlier in the afternoon though.