Address and Contact Information
Address: Plaza Marsala, Atlixcáyotl 3246, San Martinito, 72825 Heroica Puebla de Zaragoza, Pue., Mexico
Phone: +52 221 107 7823
Website: https://www.alsaciapuebla.com/
Menu Photos
Order and Reservations
Reservations: opentable.com.mx
Related Web Results
Alsacia Cocina Francesa
Alsacia (@alsaciacocinafrancesa) · Puebla – Instagram
Alsacia cocina francesa, Heroica Puebla de Zaragoza, PUE
Reviews
When we try a new place, we look for the full experience: from warm welcome to smooth departure, and unfortunately, this one was nonexistent.
The rest of their team start arriving little by little. What we couldn’t understand was why they seemed so bitter and uptight. Is this supposed to be “fine dining”? Because the location and vibe in Alsacia definitely don’t match that label…
The food took an unusually long time to arrive. The waiter visibly got annoyed when we declined more drinks, and he looked even less pleased when we simply asked for a glass of water. The other staff members were equally stiff and unfriendly, it made the whole atmosphere uncomfortable. Were they all having a bad day?
Then came the strangest part: they asked us to write a review on-site. While I was still typing, the waiter hovered and tried to read over my shoulder. When we handed the device back, he immediately started reading it with the other waiter, right in front of us! We’d barely finished eating, let alone left, and they were already dissecting our feedback together. I’ve never experienced anything like that before; it felt completely unprofessional and invasive.
On top of everything, we were seated on the terrace, and the beam was covered in thick dust, like it hadn’t been cleaned in ages. It was disappointing to see such neglect in the details.
We won’t be returning and can’t recommend it. The service and overall vibe overshadowed everything else.
Muy recomendable.
El servicio es excelente.
Música en vivo, excelente atención y ambientación.
El único problema fue que en la cuenta nos estaban cobrando cosas de más, el postre que era de cortesía sí lo cobraron, nos pidieron más propina y se enfadaron al negarnos. Todos estábamos contentos hasta este incidente con la cuenta, lástima, he sido cliente desde su sucursal en Momoxpan…
Requeríamos facturar lo de una persona y como dijeron que no podían separar la cuanta no pudimos facturar.