

Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 1372 Lexington Ave, Mansfield, OH 44907
Phone: (419) 774-9767
Order and Reservations
Order: Order online
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Wendy’s Lexington #7 in Mansfield, OH
4 Wendy’s Locations in Mansfield, Ohio
Wendy’s, 653 N Lexington Springmill Rd, Mansfield, OH 44906, US
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Reviews
Polite service.
Food is hot.
My order is accurate.
All three things happened here today. I ordered the new Cajun spicy chicken sammich, a large order of fries, and one of the new frosty flavors, vanilla caramel.
I ordered on the app and set for pickup. My order was ready when I arrived. But it hadn’t been sitting a while. I know because my frosty wasn’t melted at all.
My fries were hot when I got home. Meaning they had to be right out of the fryer when I picked them up. The Cajun spicy chicken sammich is decent. It’s not as good as the ghost pepper spicy chicken Wendy’s had for a few months recently. And it’s definitely not as good as the honey hot spicy chicken sammich from over a year ago. But this was a nice change up that you really can’t get anywhere else.
I love that Wendy’s is constantly trying to think outside the box with their seasonal offerings.
The frosty was good. It’s a little different than I was expecting. I was thinking the caramel might be mixed into the frosty, like DQ does with their blizzards. But really it’s just a caramel drizzle along the inside of the cup and then yummy frosty is then poured in.
It’s perfectly fine. I like it. I’ll get a different flavor later on down the road.
All in all, a fine experience. Staff was polite, my food was hot, and my order was accurate. That’s a 5/5 for a fast food joint.
Got to the window open the window hitting me my food then shut the window no thank you for stopping or anything. The atmosphere is not very pleasant. Ordered five biggie bags it was all shoved into two bags.
Had to use the restroom and so glad I didn’t get anything to eat there. Cup caddy on floor (health code violation anything that is only the floor has to be 6 inches up off the floor. Toilet paper hanging on coat hanger in restroom not dispenser and the same butter knife by the toilet as a week ago! They had the soda machine open unattended and a child who was coughing and picking her nose was playing with the dispensers inside the machine!!! Photos will be posted!
I have been to the store multiple times and they tend to get items wrong or the food is old and cold. I haven’t really complained until today. I made a cash purchase for $18.92 and CHRISTY @ 11:38 am only gave me $1.05. I told her the change due was $1.08. She said we don’t have any pennies because they don’t make them anymore. I tried to explain to her that they’re still in circulation and still legal tender, and if she didn’t have any pennies , the law is to round up to the nearest five , which would have been $1.10. She yelled at me and said it’s only 2 cents and she’s been doing this since they stopped using pennies (so obviously I’m not the only one she has stolen from). Then slammed the dry through window in my face. I waited there and I demanded to speak with the manager. He seemed very uninterested and reeked of marijuana which he has many times before and did not make things right even though he had the chance to. I know this is a new thing of not using pennies, but that’s why I was calmly explaining what the laws are. The employee was disrespectful to me and so was the manager by not making it right. Plus my food was wrong and cold on top of it.
I called Wendy’s corporate customer service and the gentleman I spoke with said that he’s been getting a lot of phone calls about this situation and about stores/employees stealing money from customers. He also said that legally, I can call the police and file theft but I didn’t think that was necessary. And I wanted to go through corporate first. Theft of the amount of .02 is a misdemeanor but now that they made it federal law that you have to round up to the nearest five, that’s a federal law violation. He told me that all the employees being reported for theft are being let go, and I really hope that’s true. Not only is theft illegal but her giving me attitude making me feel guilty about asking for the correct change back was unnecessary.
I actually know Ken Cook from corporate office in Dublin Ohio and will be contacting him directly as well. Everything was caught on my dashcam. I am trying to give wendy’s a chance to fix this before goes viral.
Here is the federal law and guidelines as of September 9th, 2025.
FEDERAL LAW H.R. 3074 SECTION 2: NO EFFECT ON LEGAL TENDER.—Any one-cent coin that is minted and issued on any date before the date of the enactment of this subsection shall remain legal tender for all debts, public charges, taxes, and dues.” The Common Cents Act require cash transactions to be rounded up or down to the nearest five cents.
HEY WENDY’S! STOP STEALING FROM YOUR CUSTOMERS!