
Address and Contact Information
Address: 2603 Aurora Ave #123, Naperville, IL 60540
Phone: (630) 857-9704
Website: http://www.bundookhanexpress.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Bundoo Khan Express: Home
Bundoo Khan Express Authentic Pakistani BBQ & Grill Menu
Bundoo Khan Express – Naperville, IL
Reviews
This time I tried the spicy grilled chicken burger with fries. It looked great, was packaged well, and was cooked properly — but the flavour just didn’t land. It tasted like it had only been lightly marinated, so overall I’d give it a 3/5.
I also ordered the chai, which took a little while to come out, but as always, it was solid.
One thing I do appreciate is that the staff are always on the move and actually working rather than standing around.
I’ll definitely be back, but this visit was a bit disappointing.
Even though they’re students, they handled everything so professionally and with a smile. The restaurant was packed, but they still managed everything perfectly. Their teamwork and attitude really stood out.
If you visit, ask for Ali and Abrar — they truly made our experience great! The food was delicious, and the service made it even better. Highly recommend this place
The meat dishes? Still great… though the bihari kabob had a few extra crispy pieces that crossed the line from “nice char” to “campfire charcoal.” We sent it back, and they fixed it without fuss, so points for service. The daal was a winner—nice and spicy without leaving you gasping for air. The karahi chicken was… fine. Not bad, but not exactly “write-in-your-diary” levels of memorable.
Meanwhile, our kids ignored all this and went full American—burger and Philly cheesesteak. They loved them, washed down with mango lassi like true fusion foodies.
Prices have gone up (thanks, inflation), but the flavors still hold their own. It’s a solid spot for Pakistani BBQ cravings, even if the karahi chicken probably won’t become your new obsession.
Pro tip: Stick with the classics here, and you’ll leave happy—and possibly smelling faintly of smoke, which is basically the Bundhoo Khan cologne.
However, I must address a concerning issue that occurred during my recent visit. The cashier, who took our order, displayed unprofessional behavior throughout our interaction. From the moment we approached the counter to place our order until the moment we paid, she seemed disinterested and continuously laughed with the other lady. This lack of professionalism was disappointing and greatly affected our overall dining experience.
Additionally, to compound the issue, the cashier made a mistake with our drink orders. She served us the wrong drinks, which further added to our frustration. It is disheartening to see such carelessness and lack of attention to detail.
My husband and I truly love this place, but this incident has left us contemplating whether we would choose to dine here again. It is disheartening to think that we would have to hesitate before returning to a place we once held in high regard. The cashier’s behavior was disgraceful and it is not an enjoyable experience to have someone with such a negative attitude and unprofessional demeanor greet.
I sincerely hope that the management takes this feedback seriously and addresses these issues promptly. Improving the professionalism and customer service at the front line is crucial for maintaining a positive dining experience. As loyal customers, we would be disappointed to see this otherwise wonderful restaurant lose its charm due to such issues.
Now about the negatives. We were in bit of a hurry so we called ahead to place an order for a sit down lunch. To our surprise the employee refused to take our call ahead order but was ok with us placing a takeout order. Even when we offer to pay ahead they won’t take our order and instead told us it had to be a takeout order, but we can sit down and eat there. (See the pictures, attached). When we got there the female employee at the counter had an attitude. At this point we were totally dissatisfied with the service. Very bad first impression. They packed the food for us to go, even when they knew we were going to sit there.
Upon opening the packed food we had mixed feelings. We ordered chicken khrahi and behari kabas with naans. Chicken khrahi tasted decent but the size of chicken pieces felt like it was made from chicken wings, very small pieces but the flavor was decent. Behari kabab was a total disappointment. There was no flavor to it, almost felt like we were eating boiled beef kabab.
Overall we did not like this place due to horrible service and below quality food. You can get far better value at other places in the area for the price you will pay. I will NOT recommend them.
I believe this place is riding the coattails of Bundu Khan Lahore with a similar sounding name. The food quality is not the same.