Chipotle Mexican Grill

  3.0 – 1,319 reviews   • Mexican restaurant

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Chipotle Eastside is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 15206

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Chipotle Mexican Grill in East Liberty, PA

Nearby Stores · Chipotle Mexican Grill. 4800 Baum Blvd. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 4611 Forbes Ave. Open NowUntil 11:00 PM · Chipotle …

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Reviews

Nico Pereira Brooklyn
Been here before; but man this place is going downhill quickly.
Got a bowl with white rice (rice is hard) probably not cooked well.
Run out of pick the gayo or tomatoes.
Half of the tables are not cleaned or cleaned with who knows what.
Soda machine both coke sides almost not working. No napkins, trash overflowing, windows could use some cleaning. I wonder what the back or fridge looks like.


What a change last time it was a tattooed girl making 100 orders a minute and a line almost out the door. (6months ago or less)

Not coming back here
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Bengel
The worst Chipotle location in Pittsburgh. Been living in Shadyside for the past 4yrs and this place has hit rock bottom. The employees close down hours early all the time for no reason. Was there at 8pm and the place was locked up and left a mess as seen in the picture. Even when they are open they’re always out of ingredients. Line gets backed up all the time too because one employee is left working it alone while the others are standing in the back on their phones.
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Trevor Schrier
Ordered a bowl with chicken rice veggies salsa pico and cheese via DoorDash.

Received the saddest excuse of an order. Cheese chicken rice, bowl is about 2/5th full. Wouldn’t recommend ever ordering from here. How disappointing.
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Kaitlin E
Hello fellow millennials. You may, like me, be having a moment where Chipotle sounds good. It’s probably been a while, it sounds nostalgic and like it’ll hit the spot, you’ve forgotten all the times you’ve previously been reminded it’s not what it used to be.

This Chipotle location will be the reminder that it is, in fact, not what it used to be. The rice no longer tastes like cilantro, it is overcooked and packed into the bowl like mush. They will not have fajitas. The meat quality has gone down. The entire meal is flavorless in a way that feels concerning. They will forget to put your guac in the bag, and give you the wrong drink if you order pickup. You will find yourself paying $30 for this experience and mourning the days when a bowl was $6.25 and tasted like food. The days when the world was bad in a way that we didn’t realize it could get worse, and the food was good enough to ignore the e. coli outbreaks in the news. Those days have passed.
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Roxas
This Chipotle is always dropping the ball. It took 37 minutes to get my food today because there are multiple staff working but zero coordination. One person was handling the orders & sales and leaving the line to go do something else in the middle of my order. At any other Chipotle I’ve been to in the city, we’ve had 2 people doing orders and one person doing sales at all times.
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Kevin Kurtz
I really should’ve heeded the warnings of the negative reviews that came before me.
For starters, I got there right at opening, only for them to say it’d be another 20 minutes before they could start serving. After that wait, I came up to the counter and found that most of the options weren’t available yet, including about half of the protein options and almost all of the toppings. All there was in that department was queso blanco, some corn, pico de gallo, and a sad, half-filled container of guacamole.
End result: I got a chicken burrito with brown rice, pico de gallo, and corn. The taste was OK, I suppose, but it fell apart like nobody’s business and was pretty dry on top of that. I had to use a fork (no spoons or knives, BTW) for all the stuff that fell out (there really was that much). I would’ve gotten chips, too, but the manager said something about the fryer being down, so there were no chips today, PERIOD – yet those options were still up on the menu.
As I took my order out to the dining room, I started noticing thing after thing that just screamed “we’re not actually ready yet”: Both Coke dispensers only outputting mostly uncolored seltzer water, the ice dispenser being completely empty, all 4 juices being in various states of being filled (but not all the way up), and only forks present for silverware. Not to mention, the garbage had obviously not been taken out, the floor was unswept, and the tables weren’t even properly cleaned! Plus, they were playing music on the speakers really loud, pretending like this place is the Hard Rock Café when it’s anything but in almost every aspect except for maybe the price.

Honest opinion? Either they need to have the workers start getting the place ready earlier, or they need to open up anywhere from 15 to 45 minutes later – or both, honestly. Just seeing so much stuff not be ready for opening, but the place still hobbling on one leg, trying to operate anyway, has made me lose my trust in this Chipotle. It’s safe to say I probably won’t come back here, especially considering I left disappointed and a little disgruntled.
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M
I believe this is the one I went to.

I thought the food was ok, the meat in mine didn’t seem that fresh. My parents have said (again, if this is the one), this location hasn’t been great compared to the one they typically go to in Minnesota. For me, since I haven’t been to any Chipotles in at least 14 months and probably only once since pre-pandemic, it was Chipotle.

Still one of my favorites in the US (Mn, Il, Pa).

I had to try the brisket, as it was my first time with the opportunity. It tasted alright. I probably prefer the steak.

Getting a bowl & requesting a tortilla still is my preference. I didn’t really look at the menu. Looking it up, prices have definitely gone up over the years.

$11.40/₩16,800/đ290K
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Samantha Kerr
If I could rate below one star, I would. The customer service is horrific, and the establishment is dirty and consistently out of items. I was first given the wrong order for pick up, then it took nearly an hour to get the correct order because they were out of rice and chips and the employees were too busy standing around in the back chatting rather than doing anything productive. The “certified trainer” on the clock got very snippy when informed about the issue.
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Alexander Kirk
Ordered for pick up scheduled for 6:20….. went up at 6:35 asking where it was, 4-5 employees at the front all just looked lost and shrugged and said idk… the girl on right attempted to make it… more time goes by so 6:44 they tell me they’re out of items…. So we left… ALWAYS a problem with the staff here. It was not even busy at all. No rush whatsoever just staff members at the front playing around…. This store needs to change. Will be going to the one on Baum… MUCH more professional there.
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Leia Johnson
This was my first time here and my last. Very disappointed a waste of my $30. I got a brisket kids meal for my son and all the meat was just pure fat. It was disgusting. I ordered myself A brisket burrito and the whole burrito was basically rice. This is really unfair. I paid for meat and food. I didn’t pay for fat and uncooked meat, if I didn’t realize I would be sick right now. Also, the workers in here are so unprofessional and gossip right in front of the customer. Management or the owners need to step up and do something about this establishment. This is really upsetting.
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