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Welcome to Andy’s Frozen Custard, your go-to restaurant for the best frozen custard near me! If you’re craving ice cream near me or serching best soft serve near me, look no further! Andy’s in Smyrna serves up rich, creamy frozen desserts made fresh hourly. From decadent sundaes and creamy shakes and malts, to our signature concretes, there’s something for everyone on Andy’s menu. Whether you’re looking for sweet desserts ideas after dinner, or a family friendly dessert destination, Andy’s in 37167 has you covered. Our convenient drive thru dessert option makes it easy to satisfy your cravings anytime. Planning a romantic evening? Andy’s is perfect for date night dessert ideas. Don’t miss out on some of the best frozen dessert in town.
Frozen custard sundaes, concretes & more, plus a choice of toppings (with a drive-thru window).
Address and Contact Information
Address: 2300 Needham Dr, Smyrna, TN 37167
Phone: (615) 267-3195
Website: https://locations.eatandys.com/ll/US/TN/Smyrna/2300-Needham-Dr
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Andy’s Frozen Custard
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Reviews
Clayton Parham
The ice cream was ok nothing special. I’m bias to the old fashioned real custard with the eggs and sugar taste. All and all not a bad experience. Just remember to pull up to the window to order your food.
… moreB Good
really good, but also really over priced. Staff is always great and friendly, but prices are just too much. 5 stars still because it is worth it, but I’d take my family more often if it wasn’t over $50 each time for just small ice cream orders
… moreNikkie Key
Love love love!
I took my son over the weekend and fell in love. Great selection so many options you could never get tired
I highly recommend
The youngsters that work there are nice great customer service
… moreI took my son over the weekend and fell in love. Great selection so many options you could never get tired
I highly recommend
The youngsters that work there are nice great customer service
Brandi Forbes
My husband and I are regular customers at Andy’s—we visit weekly and typically have wonderful experiences. Unfortunately, my visit tonight was very disappointing, and I felt it was important to share my concerns.
I have a gluten sensitivity, and when I communicate this while ordering, I am usually acknowledged in a way that shows care and attention to preventing cross-contamination. Tonight, that was not the case. The young man who took my order appeared irritated from the start while my husband was ordering, and when I informed him of my gluten sensitivity, he simply said “ok” without any reassurance or follow-up.
I watched as a young female employee prepared my husband’s order, she was kind and did a great job. The young man then prepared mine. As I observed, he added the topping and then used the same mixer that had just been used for my husband’s concrete, which contained gluten, to blend mine. At that point, I was frustrated and concerned.
My husband offered to ask for the order to be remade, but due to the employee’s demeanor throughout the process, I did not feel comfortable addressing it in the moment due to my now attitude. I also attempted to call the store afterward to discuss the situation, but no one answered.
I did not receive a receipt, so I’m unable to provide the employee’s name. I want to emphasize that this experience is not typical of Andy’s, which is why it stood out so strongly. I truly hope this feedback can be used as a learning opportunity, especially when it comes to handling food sensitivities with care and professionalism.
… moreI have a gluten sensitivity, and when I communicate this while ordering, I am usually acknowledged in a way that shows care and attention to preventing cross-contamination. Tonight, that was not the case. The young man who took my order appeared irritated from the start while my husband was ordering, and when I informed him of my gluten sensitivity, he simply said “ok” without any reassurance or follow-up.
I watched as a young female employee prepared my husband’s order, she was kind and did a great job. The young man then prepared mine. As I observed, he added the topping and then used the same mixer that had just been used for my husband’s concrete, which contained gluten, to blend mine. At that point, I was frustrated and concerned.
My husband offered to ask for the order to be remade, but due to the employee’s demeanor throughout the process, I did not feel comfortable addressing it in the moment due to my now attitude. I also attempted to call the store afterward to discuss the situation, but no one answered.
I did not receive a receipt, so I’m unable to provide the employee’s name. I want to emphasize that this experience is not typical of Andy’s, which is why it stood out so strongly. I truly hope this feedback can be used as a learning opportunity, especially when it comes to handling food sensitivities with care and professionalism.
Alex Morgan
i got a vanilla cone, the guy touched the cash register, no gloves. didnt wash his hands to grab my cone, then also did not fill it fully, and its my birthday cone.. ): im dissapointed, he doesnt seem like a great person for the job
… moreMarianna Forsythe
Huge amount of flavors to choose from and it is always delicious! Fast and friendly service
… moreCole Faulkner
The ice cream was great but they sure don’t give you much of it. $7 for 5 bites of ice cream is just too much for me. I wish the prices were more reasonable, I don’t see it being worth it. Also there’s not a single table available, only metal benches, which makes you feel like they want you to leave. Sonic is a better option.
… moreJoni
Gave it a one star because the caramel apple seem like it was frozen at one point and the caramel was barely there. I have had good caramel apple from Andy’s but this time was horrible.
… moreTyree Vongsaly
Came here a week and 3 days after the grand opening of this place!
I came for dessert and got a small triple chocolate cup! And I got to take it home!
Amazing customer service!
… moreI came for dessert and got a small triple chocolate cup! And I got to take it home!
Amazing customer service!
Kahlay
Extremely delicious!!!! It is a bit pricey but OMG I’m obsessed
… more