Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
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Reviews
The food has always been mediocre, but I continued coming here out of convenience. I already have to order double meat because the portions are small, and I am not a big guy. After this recent experience, I won’t be returning.
I had an unpleasant interaction with staff when ordering my sub. They prepared it without asking what I wanted on it — skipping the step where they normally ask about mayo, oil, spices, and other toppings. When I pointed this out, instead of acknowledging the oversight or offering to correct it, they told me they have never operated that way — which is honestly insane. Anyone who has ever been here knows that’s simply not true.
For the record, the sub was not how I like it, and it was even sloppier than usual. It was disappointing both from a product and customer service standpoint.
It was frustrating to feel dismissed over something so simple and easily fixable. There was no effort to resolve the situation or provide basic customer service.
If I hadn’t already been ordering for others, I would have walked out. Moving forward, I’ll be taking my business to Authentic Cheesesteaks down the road.
I feel like unless I go in to monitor how my sandwich is being made, it wont be made correctly or efficiently. For example, ordered for delivery today and my sandwich came with ONE SLICE OF TURKEY (I’m not even kidding, I felt like I was eating a veggie sandwich), like 2 pickles, and barely any lettuce. Its never consistent.
I can appreciate the quickness the restaurant has to offer but efficiency matters just as much, especially after paying for delivery.
The food is excellent. I haven’t tried anything I didn’t like. It’s like Subway on steroids. Better quality meats and produce. Ordering in the app is the way to go because sometimes the line can be long. But that’s a reflection of how good the food is. Hot subs are grilled right in front of you and cold subs are sliced to order.
Some people think it’s expensive, but with the way Subway has raised their prices, the difference isn’t really that much. But the improved quality makes it worth the little extra $