
Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Order and Reservations
Order: Order online
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Reviews
Hopefully the tacos become a permanent menu item so I can try them next time. Salads are huge, too.
Cheesecake bites are a must.
Food:
– Chicken was extremely dry, hard, and tasted as if it had been sitting under a burner all day long.
– Fries were soggy and had zero salt.
– Sandwich wasn’t constructed properly.
Service:
– We walked up to the counter with one person ahead of us, and as soon as he was done with his order, the associate at the register just walked off without saying anything, and my wife and I stood there, waiting to order our food for 10 minutes straight before we had another associate walked past us, didn’t even look at us, and she said “he will be right with you”. It was another 10 minutes before the previous associate came back.
– When the associate returned, we were starting to order, and he interrupted us and asked us to step aside so a previous customer could finish paying out due to a payment issue they had. Seriously??? Why wasn’t this taken care of before us? After making us wait for 20 minutes to order the food, then you interrupt us?
– Once that associate was ready to take our order, we ordered our food. My wife (very clearly) ordered a 5 piece boneless wing combo, and the associate put our order in wrong as a 4 tender combo.
Atmosphere:
– The restaurant dining room was absolutely FILTHY. Wrappers, straws, soiled napkins, spilled soda, food pieces/crumbs, ALL of which covering basically every square inch of the dining room. Trash cans overflowing, no wet floor signs (and my wife is at a fall risk due to her pregnancy, so this was extremely concerning), and the speakers overhead had a painful, annoying high pitch whine to them.
My wife and I elected not to complain to any managers or corporate about the long list of grievances, as we were on a time crunch and determined it wasn’t worth the hassle.
I HIGHLY recommend avoiding this Zaxby’s location, unless some serious positive changes take place.
Employees are on top of it!
Great experience every time!
Great management as well!
A+ 100
Atmosphere was clean and clam, people came to check on us while we ate to make sure everything was correctly made; and up to our standards. (which was)
Bathrooms were clean, restocked, smelled really good.
Our food was the most delicious food i’ve ate in a while, since we don’t have a zaxbys in Ohio we typically stop for lunch at all different zaxbys that’s in the area, but this one was fantastic.
Menu was presentable, Staff was respectful and helpful and friendly.
They also made us aware of the mobil app for rewards and discounts , which was great to hear about.
The dinning room has excellent designs and decorative items. Our table was clean &’ the booths smelled really good, and was shining.
Thank you to this zaxbys, we will make this one home for us during travels. ❤️