Jennifer Brown
Used the app to place pickup order, claimed the Free 5 fingerz with a spend of $5. Ordered menu item #3 and fried pickles with drink upsize. It was the toughest chicken wings, toughest chicken fingerz. The fries were cold and toast was cold and tough too! AND didn’t get our free 5 fingerz. Called to report and said apparently there is a problem with app, not on my end! Will never go back. It’s gotten horrendously bad with the help these eatery’s are hiring. These youngsters now a days have no desire to be of service, or to say thank you or we apologize for the error, it’s just excuse after excuse. Sad and the owners and franchises don’t care either. Don’t waste your money or time, at least at the Springfield TN Zaxbys on Tom Austin Hwy.
… moreDamian
Only had one person at any trip here ever be nice, you pay $4 for a drink and get a literal couple of ice.
… moreTristen Calvo
Zaxby’s has always been one of my favorite fast food places. But almost every time they mess up the order. We ordered 4 Spicy Zax Sauce and went all the way home, and realized we had some, we went all the way back to get some, and by then are fries got cold. So, they didn’t give us Spicy Zax Sauce, which was incorrect, but they did give us a free fresh large fry to make up for it… The food was great besides that…
… moreMisti Swindle
Zaxbys signature sauces are great. Love the portions. Always friendly, fresh hot food and fast service.
… moreChristian Wilson
My family loves their house fried chicken salad and the wings and things the number one really all of it. Very nice clean environment employees are super friendly sweet
… moreMcKenzie Hewitt
I had an amazing experience at Zaxby’s! The food came out hot, fresh, and full of flavor. The chicken was perfectly crispy on the outside and juicy on the inside, and the Zax Sauce took it to the next level. The fries were seasoned just right, and the Texas toast was the perfect finishing touch.
The restaurant was clean and welcoming, and the staff went above and beyond to make sure everything was just right. They were friendly, fast, and really made me feel like a valued guest.
Whether you’re grabbing a quick meal or sitting down with family and friends, this Zaxby’s is the perfect spot. I’ll definitely be coming back again and again!
… moreReba Holmes
Great good, fast service, and super friendly staff! Everything was hot, fresh, and delicious! Definitely my go-to Zaxby’s!
… morerex kinslow
The chicken strips are about like a chicken nugget now. Used to be decent size. I ordered the boss sauce meal. Laughing when I returned home and realized 1 sauce pack would be plenty for the 4 chicken strip. The staff was awesome and food was hot.
… moreShere D
I had lunch at this Zaxbys for the first time today. I ordered the traditional wing meal dipped in hot honey mustard sauce. The food was fresh, hot, and delicious! The staff was friendly! I will be back!
… moreBrenda Trammel
When we were ordering there was a girl there combing her long braids with her fingers, then she proceded to put her braids in a ponytail. Never left to wash her hands, took an order outside to a waiting customer. We ordered 2 cob salads with grilled chicken and 2 drinks. $30.47. The bacon on it was like little pebbles, the tomatoes on it was green, there was not much lettuce in it. Needless to say, it was not a very good experience, will not go back.
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