
Address and Contact Information
Address: 4728 211th St, Matteson, IL 60443
Phone: (708) 506-3450
Website: http://redsnapperchicago.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Red Snapper
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Matteson Menu – Red Snapper
Reviews
I immediately returned to the restaurant to express my disappointment and was told that they would remake the sandwich for me. I was grateful for the gesture and took the new sandwich home, hoping for a better experience this time around.
However, to my dismay, the new sandwich was made in exactly the same way as the first one, with the same rock-hard chicken. I couldn’t believe that they had made the same mistake twice, and it left me feeling frustrated and angry.
Overall, my experience with Red Snapper was extremely disappointing, and I cannot recommend this restaurant to anyone. The food was clearly not fresh and the service was lacking, leaving me feeling like I had wasted my time and money on a subpar meal. If you’re looking for a good meal, I suggest you look elsewhere.
Customer Service – Ordered Watermelon Crush… they gave me Fruit Punch. Red Snapper seems almost like Catfish. Philly Steak doesn’t already come with fries or drink. Took a bit for them to get the order out of the door 2/5
Philly cheese steak:
Appearance –
Super wet & messy. Below average. Also small for the price. 1/5
Taste –
Salty as all hell. Not worth the $10. In fact didn’t even come with fries or a drink. 1/5
Boneless Chicken “wings:”
Appearance – soaked in honey barbecue sauce. Could use a little less sauce considering that it goes into a cardboard bin. 3/5
Taste –
Moist. A little bit too much water and some areas. The chicken is pretty average but the sauce makes up for it. The five pieces are big chunks of breast meat that will definitely fill you up. The fries are a nice bonus. 4/5
Red Snapper Dinner:
Appearance – Decent looking fish with odd spots as if they fried chunks of flour too much in certain areas. Definitely overcooked on some parts of it. 2/5
Taste – Decent fish. Can barely taste the seasoning. Dry in some areas from being overcooked. Nothing special here. This honestly tastes similar to catfish so I’m skeptical if it’s actually red snapper. 2/5
Overall, the food is such poor quality here. It’s as if they don’t even try. You get the usual signs of a bad Philly Cheese Steak which is salty meat. There’s also a considerable markup (about 30% on each item) for delivery which makes it not even close to worth it. I’m also extremely skeptical that if they actually have red snapper fish. I doubt I’ll order from this place ever again.
2 out of 5 stars
SN: the strawberry cheesecake dipped grapes & the regular ones are my favorites… I will travel here JUST for those
I ordered a catfish nugget and shrimp combo. I got it back and the fish was not edible because it was fried too hard and not at all seasoned well. I called immediately to let them know and they said a new order would be ready in 5 minutes.
I returned only to be told they could no remake my food without providing the original meal. However no one told me I needed to bring the old food back. It was in the trash where it rightly belonged.
They said that was company policy and initially gave me a really hard time. I am a financial advisor not an owner of a greasy spoon how could I have possibly known the policy. None the less after sharing my frustration they made some nuggets and they were not seasoned and not fresh tasting.
didnt give all steaked catfish. Catfish didn’t taste like catfish(Swai?) and the chicken tasted funny as well. Would not recommend.