Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
Address and Contact Information
Address: 14105 NE 10th Ave Suite 801, Vancouver, WA 98685
Phone: (360) 553-4390
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Sub and Sandwich Shop in Vancouver, Washington
Jersey Mike’s Subs – Jersey Mike’s USA – Authentic Sub Sandwich …
Here are our locations – Jersey Mike’s Subs
Reviews
We have never offered a comp. I suggest management and employees read or watch a video on customer service like “Give Them The Pickle “.
The roast beef was sliced to order, which made a big difference, and the staff were super friendly and helpful throughout. Great first experience, and I’ll definitely be back.
The first time I ordered it on opening day, my bowl was filled with fresh, bright green mashed up avocado. It was so delicious.
The second and third times, however, were incredibly disappointing. The second time I called the restaurant after receiving my order because from a first glance, there wasn’t ANY avocado. Then after sifting through it, I found a very thin, very BROWN layer of avocado. Were they just trying to hide it?
The third time they put the very brown, not fresh at all avocado on top, and it also did not look like the *extra* serving I paid for.
I don’t know, man. Just a little disappointing from a brand new location.
Not a lot of indoor seating available, but seemed most were in a grab-n-go mood, so the 2 or 3 tables were enough for those who wanted to dine in.
I called to let the store know this so they could hopefully provide additional training to whomever is packaging the orders since DoorDash is notoriously awful about handling stuff like this.
The lead who said his name was Mike told me they are out of the chips i wanted so they just substituted. He said and I quote “the other three times were for whatever other reason”. I responded with “totally. But maybe you could talk to the team about this?” And he said “well the order is on the ticket so I’m not going to track them down and figure it out”
Kind of feels like that would be a shifts leads job right? To lead the team to doing things properly?
I asked for his managers name and number at this point to which he replied “I can’t give you that. It’s personal information”
“Can I have his name”
“It’s Aaron”
“And what’s his last name”
“Can’t tell you.”
I said “ok! Thank you so much and I hope you have a great day”
And he hung up on me.
This was absolutely insane. The complete lack of help, customer service or friendliness has ensured I will never return to this location.
Restaurant was filthy, trash overflowing, trash on the floor under the tables, table tops with food residue and smears windows streaked, dusty, dirty. Staff seemed to have one gear, no hustle, customer engagement lacking. Two out of three orders made had errors in the ingredients.
To top everything off, they were all extremely friendly and efficient at their jobs. One employee even explained the slicing machine to my 4-year-old and gave her a taste of the turkey he cut!