Janeese Garcia
Pizza Hut never disappoints! The food was hot, fresh, and delicious, but what really made my visit stand out was the amazing manager. Super cool, friendly, and clearly cares about both the staff and customers. You can tell they keep everything running smoothly while still making everyone feel welcome. Great service all around — I’ll definitely be coming back!
… moreCatherine Lopez
I forgot to write this review! But I’ve been ordering from Pizza Hut since I was in Highschool (about 15 years) when I was in HS the product was good but then went down hill with new management. But JASON? He is amazing! Love his personality. You can tell he actually cares about his job, product, and customers. I’m soooo happy he’s the new management there. May he get acknowledged for his good work. (On the flip side — this comment is for head hancho of Pizza Hut— can you guys PLEASE sell bottles of your blue cheese?! )
… moremaria crespo
I am impressed with the staff at West Orange location. They are helpful, polite and understanding. I had an issue with my order and I asked to speak to the manager Jason. He was helpful and efficiently resolved the issue. He cares and listens attentively. Jason proved to be an example of effective leadership. Thank you Jason.
… moreAndrew Tigre
Great costumer service with kind and hard working employees, I went here with a few friends of mine and their kindness filled my heart. The atmosphere was clean and they even complimented my outfit, 10/10 would come again.
… moreCarlos Martinez
I am impressed with the staff at this Pizza Hut. They consistently demonstrate helpfulness, politeness, and understanding. On one occasion, I encountered an issue and the employee promptly informed the manager, Jason. He proved to be very helpful and efficiently resolved my problem. Jason is an effective manager who listens attentively and avoids jumping to conclusions. Thank you
… moreMaleka w
I received burnt pizza on 10/28. After speaking with the manager on that night, I was told that I have to wait until Sunday to speak with the General Manager for a refund because I was not interested in receiving a remake nor a store credit. I spoke with the general manager Juan on Sunday 10/30. He stated that Pizzahut doesn’t issue a refund, he could offer a store credit or remake my food. I asked why did the previous manager tell me only the general manager can issue refunds. He said “because the other managers are afraid of customers and I’m not.” I expressed to him that I had to purchase another dinner for my family. His response, “oh that’s not my fault”. Juan was not helpful at all. He left us feeling like my experience didn’t matter. No customer service at all, lack of empty for the General Mangers. He said to me I wasted 23 minutes of his time!!! At the end I said I will call back if I don’t hear from corporate and he hung up.
… moreCarlos Martinez
I am truly inspired by the exceptional staff at this Pizza Hut, who consistently embody the values of helpfulness, politeness, and understanding. On one remarkable occasion, I encountered an issue and the employee promptly informed the manager, Jason. He proved to be a shining example of effective leadership, listening attentively and resolving my problem with utmost efficiency. Jason is a beacon of excellence, demonstrating a unique ability to listen and avoid jumping to conclusions. Thank you, Jason.
… morejackie umanzor
Always get the same two things and it is always messed up. Today was a reminder of their poor service and quality of food. I supposedly spoke to the manger twice once to confirm my order was corrected and once to confirm my address for delivery. The first time I received a plain pie and the second I received a pie with just olives and onions. I placed my original order for a supreme pie at 635pm and received what was supposed to be my corrected order close to 930pm. Truly disappointed.
… moredeivis marcano
I was here about an hour ago and the pizza was fresh and delicious. The service was outstanding as well No complaints at all. I will definitely be looking forward to returning soon.
… moreEiva Hunter
The chicken was OK I had to eat around the pizza which was my second pizza because I had them remake the pizza. There was no cheese on it super dry bubbles all through the pizza. Customer service is as if you’re talking to a computer you say thank you they look right at you and keep it moving. The young ladies in the back had an attitude because the pizza was not made correctly. They truly need to pick up on their customer service and probably making pizza to customers satisfaction when you pay for extra cheese. That’s what you want not a dry bubble pizza
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