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Founded in 1990, Zaxby’s serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxby’s has got you covered. Join the Zax Rewardz program and download the Zaxby’s app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
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What happened to Zaxby’s in Columbia, MO? – Facebook
I just bought some chicken wings from Zaxby’s. Absolutely terrible. Never go there again. I also bought chicken fingers also terrible. It …
Reviews
Dan Carriker-Ref
We Ordered 2 salads: The Blue Zalad ($8.69), The Cobb Zalad ($8.99). This was our 2nd time ordering salads here at the same location. Today the quantity of base lettuce was only 1/2 ‘normal’. The quantity in the bowl was barely covering the bottom. I spoke to the cashier and she was very polite and said she was not really sure of the ‘normal’ quantity, but would talk to the manager for me. Over 10 min later we are leaving… still no response from the manager. Manager ‘finally’ came to counter to hear my concern. I showed her pictures (see below) and how the lettuce barely covered the bottom. She did “not” apologize for the service or portion of lettuce. Her only comment to me was, “I will make note of that for our team.” She did not offer me any type of compensation or even an apology. We have visited Zaxby’s approximate 5 times in 2022. All other visits have been very pleasant and enjoyable. Including the delicious Cobb Zalad that we ordered on SUNDAY of this week (which is why we went back). Today was NOT a good experience. For a $9 salad… I would NEVER order this again based on today’s order.
… moreJohnson
The vibes in Zaxby’s has a Southern feel. The service was very fast and efficient. The wings did not meet expectations. They were basic and also a little too wet. Overall, this chain is ok for a quick bite, but it wouldn’t make my recommend this to a friend list.
… morejimmy scowden
Placed an order through the app for curbside delivery. The app said approximately 11 minutes, which was the time it took me to drive to Zaxby’s. I proceeded to wait half an hour in the curbside spot after telling the app that I’m here, and had to go inside to get my order. When I went inside it wasn’t even sitting on a warmer, just the counter. My fries were cold. They didn’t give me sauce that I paid extra for (.25 cents each!) and instead of 5 normal sized chicken strips, they tried to give me 10 or so of the tiniest most burnt and pathetic excuses for chicken that I’ve ever seen.
… moreAidan Crawford
Ordered to-go, ordered the club sandwich but got the signature sandwich which had some old dry chicken, no sauce, old fries and not to mention it wasn’t even what I ordered! Charging me more for the extra club toppings just to get the bare minimum. Shameful
… moreMary Rook
Second time we have ordered the fried chicken salad for pick up only to arrive home and find there is NO CHICKEN on the salad. They either don’t answer the phone or don’t offer to remake and deliver our actual order.
Very disappointing. Will not try again.
… moreVery disappointing. Will not try again.
Lani V.
Absolute worst fast food experience of my life and first time ver at zaxbys. First thing at the window lady spoke to us then went silent then we were like “hello?” Said it about 2 times she came on with ALL attitude “I was talking talking to another customer give me a moment” like HUH? Then we get to the window and I think it was the same lady she hands us a drink. It’s a sprite and we asked for water she says “sorry they gave the wrong one” as she’s in front of the drink station right by the window… then we ask for extra sauce that makes our 11$ meal 13$ so WTH is up with that then we wait like 5 minutes for someone and she comes back and asks to look at our receipt looks at it give sit back doesn’t come back for another 5 minutes then hands us our food and it’s not a club sandwich (cause club has all the fixings) and we got 1 fry and no sauce when the RECIEPT says club sandwich and 2 fries and 2 sauces. Please don’t ever go here and if your the owner you need a whole new team cause that’s embarrassing.
… moreTrevor Burrus
This is the second time I have ordered 40 dollars worth of food and only received two sauces. I ordered 20 strips and a large fry and only received one ranch and one Zaxby. I love the food but I don’t appreciate not getting sauce as it’s one of the best parts.
… moreCC B
Purchased a grilled chicken cobb salad and grilled chicken house salad.
Each salad had half a chicken breast on it. You need to put more meat on this salad or change the name.
The employees at this location are always friendly and polite.
… moreEach salad had half a chicken breast on it. You need to put more meat on this salad or change the name.
The employees at this location are always friendly and polite.
Paul “Robbie” Moreland
Great chicken fingers and fries. Lots of sauces to choose from as well as drinks. Tongue Torcher and sweat tea was great.
… moreUlysses Pulido
Pretty freakin great, kids and adults alike will love it. Very clean and friendly. Will be back when I visit my sister in Columbia, Mo.
… more