Zaxby’s Chicken Fingers & Buffalo Wings

  3.9 – 746 reviews   • Chicken restaurant

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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.

Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Zaxby's Chicken Fingers & Buffalo Wings 38464

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Menu – Full Flavor & Ready to Order – Zaxbys

Full of flavor and made to order just for you. Tie a napkin ’round your neck and dig in to our craveable chicken fingers, wings and more!

Reviews

Elizabeth Isbell
Love the food and the people especially a young lady named Shanna at least I think that was her name I don’t really remember she had a necklace on and a bun but I love coming here and will be back
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Michael Richardson
One of the best Zaxby locations I’ve ever had the pleasure of stepping foot in. Impressive Cobb Zalad and Fast service with a super clean dining room and drink station. The grilled chicken was perfect.
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Sarah Coldwell
I ate inside almost a week ago and I think it’s safe to say that I will never eat inside again. I’m not the type of person to leave reviews because I could really care less but this just really didn’t sit right with me. As soon as I walked in I could hear somebody yelling at someone else in the back near the kitchen area. As I walked up to the counter the yelling stopped and a young lady and a young man came to take my order. I feel very sorry for this young lady and young man! they took my order everything was great they were very respectful and the service was very good. After they took my order I went to go make my drink by the time I was done my food was out I thought the service was very timely. As I was eating my food, which was absolutely delicious, I could hear more yelling going on. I was seated near the door so I could see the front counter area and into the kitchen slightly. I watched a woman yell at the young lady who just took my order telling her that she needs to be kind of customers and that she should not be so rude. She was not rude to me and she did not deserve that type of treatment. I then watched that same woman walk up to another co-worker and hug him and start smiling and turn and start laughing at the young lady as she walked to the bathroom. I thought nothing of it and continued to eat my food while minding my business. I then threw my trash away and went to wash my hands in the restroom. I walked in and as I was washing my hands that young woman came out of the stall eyes puffy and red as she had been crying. I don’t think I can eat at a store that treats its employees like absolute crap in front of its customers. It makes me appalled to think someone so kind and respectful is treated so terribly and just makes me think what happens when customers aren’t there? I really hope this was a one time thing and they were having an off day. I like to see the good in people and seeing how they were treated hurts my heart. I hope this review brings this to the attention of the right people and everyone can learn to be kind to others.
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Harley Fernandez
We came around 9:20pm 2 hours before closing.
The floor had not been cleaned for at least 5+ hours. There was trash everywhere I mean took them over an hour sweeping and still not done. All the tables were dirty it was hard to find a good table to sit. Under the table we chose the cleaner option was filled with garbage under us. I had to kick some out so I wasnt stepping on some.
Besides filthy and disgusting. The staff was super loud while sweeping they were just playing around with each other. Super unprofessional.
When we first arrived, we placed a mobile order before we walked in. The staff was aware of my presence. I was ignored for a while. We were the only customers in this business not a single other customer in sight nor drive thru might I add. I was ignored for a while. Same worker who attended me ignored me at first. Than it took up 10-25 minutes to get our food.
Our food was not “fresh” nor “fully cooked”.
We got toast that was harder than rock THAT IS NOT FRESH! For myself I ordered a loaded fry and so much of it was still cold amd frozen I almost got up and caused a scene because this is Absurd. I should have called the health department and taken videos. I did take some pictures especially of the dirty floor. This is ridiculous worse restaurant ive ever been to. If youre a new customer thinking about coming here PLEASE DO NOT! I highly recommend you turn around and go to wendys or even a further out Zaxbys like Columbia which I can vouch is super clean and always top notch. If you’re management or HR reading this. Fix your employees and I want a refund for the disgusting food and service that was provided. We came 1/30/26.
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Hillary Arble
Everytime I go here I’m satisfied. I always have more wings than I ordered, always have every sauce I ask for, and all specifications are always met. On top of that, my bag always has everything inside perfectly and has a good amount of napkins. I hope the workers here get the recognition they deserve because they’re awesome!
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Kayla L
Got told to pull up at the drive through and waited over 30 minutes when there was no one in line when we got there. Went inside to see what was up, everyone inside got food before us and 15+ cars in the drive through came and went. Everyone was nice but that’s a little crazy. First experience with Zaxby’s and it kind of stunk.
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A H
I attempted to place my order but every time I tried telling the worker what I wanted she spoke over me. It’s frustrating that customers can’t tell you what we want because you choose NOT to listen.

I wanted honey mustard sauce. Didn’t get it because the worker is busy talking over me saying it comes with zax sauce.

I requested extra ice with my drink. Not only is not on the receipt- I received a regular sprite.

Last but not least, i ordered 2 nibblers. The zaxbys website list it as $4 for 2 nibbler sandwiches. She was so busy yelling that she rang it up wrong- $2.39 each.

Not one fork included. 4 napkins. All of the food appears old. Toast isn’t even hard. This whole thing is shocking to me because Zaxbys doesn’t have a bad reputation for customer service or their food. This location and the people they chose to hire is definitely a problem.

Basically because she talks too much I didn’t get what I wanted and was overcharged. Train your employees to LISTEN. Stop talking when we place our orders so you can HEAR us.
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Dillan Flores
To start off, I love Zaxbys. I hate that I’m about to write this but feel like I have to. A couple weeks ago I ate at Zaxbys in lawrenceburg. Less than an hour after finishing it, I was stuck in the bathroom. Definitely food poisoning. ANYWAYS, that’s not the point of this post. Today I decided it had been long enough that I wanted to try again. My fiance and I went and she ordered a Cobb Zalad. When she opened it she discovered a PENNY sitting right in her salad. How? I don’t know. Either way, the obvious choice was to go back and get a new one. I explained my situation and THEY LAUGHED. They really thought it was funny that my fiance could have choked or broken her teeth on a damn PENNY. Sickening. Now I’ve worked in the food industry for years. If you find something in your food, you get a new one and it gets taken off the bill. Every time. Well today Mr. Jared didn’t like that idea. First he said they can’t do that. Then I told him at any food place I’ve worked we would immediately refund it. I gave him my receipt and there was a small part of the top ripped off. He then said he had to have that tiny bit of my receipt to be able to give my money back(even though they are fully capable of printing a copy). He wouldn’t do it so I left. I then found the rest of the receipt so I called Zaxbys and guess who answered? Mr. Jared. I explained I found the rest of my receipt and would come back, but now he says he can’t do that either and I have to talk to his GM. I asked for her number but no, he said I have to come back Monday. Safe to say I will never be coming back here. If I want Zaxbys I will now be going north.
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Felecia Nix
Poor customer service at the drive thru. Cheyenne wasn’t nice at all, she was rude. We placed order at the drive thru, waited for reply from employee and nothing. So we drove up to the window and that is when Cheyenne came over to the window and made remark , to order before driving up to the window. Explained we did order and waited and no reply back from Emily.
In other words, they didn’t have anyone in the drive thru, some times it is how you say things. Cheyenne – kindness and how you say things goes a long way.
You didn’t need to be ugly. My husband can’t hear that good. Hope you will learn to be nice and kind to others and not so hateful to customers!!!!
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Zane Akins
I ordered a kickin chicken meal at 6:20pm and got home and this is what it looks like. No top bun and two tenders. A+ job
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