Key Cook
I barely have any salad for it to be $10 a piece, barely any meat, and my toast was missing on both salads. I ordered 2 house salads, one with extra chicken, 2 Hi-C, and 3 cookies. Cucumbers taste like chemicals, and My forks were wet even through the plastic. I spent $31 and I want a refund. I have been eating Zaxbys over 10 years and this is the first time anything like this has happened and I’m discouraged. I don’t know if this was because it was close to closing time but I won’t be eating here again.
… moreIsaiah Owens Jr.
It has been 6 years since I had eaten at this Zaxbys.The quality had deterioted over time. After receiving absolutely terrible service from McDonalds Crestwood, on a whim, took my family to the Zaxbys in Irondale. We were greeted warmly by Michelle. The food was cooked to order and came out fresh. My family really enjoyed our dinner. Thank you Michelle for restoring my faith in Zaxbys chicken tenders.
… moreKell Bender
The drive through worker was pushy. The lettuce was brown and didnt come with the packs of dressing. My order of fries large but old and cold tasted re-fried. As in be cooked and used grease instead of fresh fries. I couldn’t comeback because my lunch break was over.
… morestephen kabachia
Food poisoning is real when I ate here. I wouldn’t wish that feeling on an enemy. I was told this by different friends……. Didn’t listen. I’m paying for not listening…..
… moreDj Goodmon
The worst Zaxby’s in the city by far. Food is almost never cooked right. Order double fries with 6 tenders and I get 13 fries literally. Sauces are always just enough to cover the bottom of the container like 1/5 filled. Every single time. I’d rather make the extra 15 minute drive to a different Zaxby’s.
… morejeff moore
Zaxby’s used to be a treat. This store has given up on delivering a good product fast.
Tonight my order had no fork or napkin. I paid for an extra sauce and did not get it. Only the edge of my toast had been buttered. My French fries were limp, not hot, and not seasoned.
… moreFelicia Owens
Michele made me a believer again. Haven’t visited this place in over 5 years. At that time, the food was horrible. The service was sub-par. But Michele gave great customer service, and the food was hot and fresh. Thank you!
… moreKathi Johnson
They refried chicken fingers. They were too hard. I tried to call them back to accommodate me & they didn’t answee, so I wrote a review.
… moreDiamondThe Gamer
Had the window closed in my face before I could even pull off and no straw and fries cold best experience ever I guess ??? 10/31/25
… moreJordan Higginbotham
This Zaxbys is always so friendly. The staff always welcome me with a smile. The food is great. An awesome place to come with friends and family.
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