Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Lucy Tucker
First time visiting Zaby’s Chicken, and it was a great experience. I ordered a mix of chicken tenders and wings, and the food came out very quickly I honestly thought the speed might mean the taste wouldn’t be great. However, I was very pleasantly surprised.
Everything came out hot, fresh, and flavorful. The chicken was well seasoned and cooked just right crispy on the outside and juicy on the inside. Portions were generous, service was fast, and the overall experience was excellent for a first visit. I’ll definitely be back to try more items on the menu!
… moreBennie Guardado
This was my first time visiting Zaxby’s, and unfortunately, the experience fell well below expectations. The restaurant felt run down and not very clean, especially the bathrooms which were uncomfortably dirty. The two staff members I interacted with seemed uninterested and gave the impression that customers were more of an inconvenience than anything else. On top of that, the food was disappointing. Both the chicken and the toast were overcooked. Based on this experience, I’ll be sticking with Raising Cane’s moving forward.
… moreKeith Voice
This was my first time going to zaxby’s in several years. The food was super fresh. Customer service was on point also. There was a mix up with the charge that I wouldn’t have even noticed if my cashier wouldn’t have been as honest and apologetic as she was. The manager corrected the mistake without issues. I’ll be stopping at this location every time I drive to Atlanta from now on. Thanks!
… moreAdrian Danielson
This place will make a mistake and steal your money. I posted the video and the pictures of the receipt. I placed an order ahead of time to pick up on my way to work. When I arrived, I was approximately 10 minutes early. The young lady at the window advised me that I might potentially have to wait for a few minutes, which was completely fine. She came back and said that they were gonna go ahead and make the order a few minutes early and that they were gonna go ahead and get it working on it. At this time, one of the managers approached the window and explained to me that he had made my order at approximately 1:30 in the afternoon and that nobody received the order so he threw it in the trash. I responded with the picture of the receipt that said that my pick up time was 515 and that I apologize for showing up at 5:05 but at this point in the interaction, it was 515 and I would like to receive my food. Again advised me that there would be no food made and no refund issued because he made the food at 1 o’clock in the afternoon and he showed me a picture of it on his phone. Food being made at one thirtyish in the afternoon and that his restaurant couldn’t afford to waste the product. I’ve called the corporate number twice because the same manager that wouldn’t refund my Food also told me that everybody in the company was on vacation conveniently. The one 800 number told me that they were taking them out very seriously however after two phone calls approximately two weeks apart, I’ve had no resolution. The amount was not a significant amount. It was just over $16. It’s the principal of the fact that he was so openly willing to steal from me knowing well that everything that I had was verified, he even accuse me of changing the times on my pick up order to cover his irrational behavior. At this point, I absolutely feel targeted. It only let me upload 30 seconds of a 2 minute video I may be able to post in sections.
… moreDebbie Smith
This store in Lake City Florida has just reopened from a remodel, and I stopped and ordered Zaxbys finger dinner plat, Zax big snack and veggie egg rolls..We got no sauce for the chicken or egg roll..The egg rolls were burnt ( picture below) very disappointed
… moreAmanda Dunlap
Took my family for lunch for the first time after the remodel and the food was absolutely disgusting! Two of our chicken sandwiches went in the trash! The chicken felt slimy and rubbery and had a weird smell to it. Unfortunately me and my daughter weren’t able to even eat. Will never go back to this place.
… moreChristina Garcia
We waited a couple weeks after the remodel because it’s been so busy, expecting things to smooth out—but unfortunately that wasn’t the case. The drive-thru speaker experience was confusing, with the employee clearly talking to someone else while also trying to take our order, resulting in repeating ourselves multiple times.
The bigger issue was the food handling. Our wings were placed loose in the bag with sauce everywhere instead of properly packed in the to-go box. We had to pull over and repack everything in a random parking lot, which shouldn’t be necessary after a long wait. Completely unimpressed and disappointed
… more3lysium
Unprofessional and incompetent are 2 words that come to mind regarding this location! The employees are disheveled, wearing street clothes, touching their faces, money, and other things and then touching food. Nasty!
… moreAllison Crisp
The wait time in drive through is absolutely awful! I have come by several times since they reopened, each time the drive through is wrapped around the building. Lane two never open. Wait time 30 min every time minimum. Fast food? Nope. Food is great, but its beginning to not be worth the wait.
… moreApril Myers
The chicken fingers were pretty good. The seasoned fries were so over salted with season salt that we couldn’t eat them. We were in the drive thru line for about 30 minutes.
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