Glen Kornhauser
Wonderful food and what you’ve come to expect from Zaxby’s. Chicken sandwiches and fries for my son and I before church. Very pleased. Polite staff. Highly recommend.
… moreAndrew Beckham
I met a friend for lunch on 10/09. Ordered a Cobb Zalad. Service was ok and meal tasted fine. 9:30 that evening I started to experience symptoms of food poisoning. Ended up in the hospital two days later where they confirmed salmonella poisoning. I’m 99% sure I contracted the illness here as this is the only place I have eaten that wasn’t with my family and none of them are sick. I suppose dhec will determine for sure. I only make this review to warn others. I wouldn’t wish this level of sickness on my worst enemy. After this experience, I may never eat another salad.
… moreRenée H
I went to the drive through to pick up a salad. I was 2nd in line. It took 10 minutes for me to get the salad. The car in front of me had a large order, but instead of moving forward to a wait spot, we all waited for that order to be filled before the next car was served. Then, to top it off, the staff did not include eating utensils in my to-go salad order.
… moreCorina Porter
I placed a mobile order here thinking this location was the best, but I was wrong. I ordered a wings and things with an Arnold Palmer ( half tea half lemonade). When I got my food there were barely fries in there and they gave me an unsweet tea. I was very disappointed as this location is usually the one I trusted the most to get my order right.
… moreXavier Williams
The chicken was not warm and it was a rubbery like texture and wasn’t edible. Im not sure if it was over cooked or had been sitting out for awhile but 95% of the chicken on my salad was inedible and was a waste of 11 dollars.
… moreStacy B.
This was my first time trying out this brand new location and I think my expectations were too high, especially with the service, which is lacking. Placed a mobile order and waited almost ten minutes after I arrived to pick up my salad. While I was waiting I did notice a gentleman come in with an order he picked up previously saying that he was given the wrong one. Once my order was ready the gal apologized for the wait as she handed me my order and I left. I did check prior to leaving the parking lot and realized that the dressing included in my order wasn’t in the bag so I had to go back in. They were out of the vinaigrette…The salad was tasty, but compared to other locations, there wasn’t much chicken. Maybe the staff need more training in order to get it together?
… moreTøxicLemon
Asked for extra seasoning and they delivered. Absolutely
… moreMadison Burrows
I typically enjoy Zaxby’s, but this particular location has been extremely disappointing. On Thursday, September 18th, I waited over 30 minutes for my order, only to receive it incorrectly. To make matters worse, a male employee (whose name began with “Z”) asked for the food back after it had already been served. When I explained that I was already eating it, he simply walked away without any clarification or apology. Additionally, the dining area was poorly maintained — every trash can inside was overflowing, and the restroom was in unacceptable condition. Overall, this experience fell far below the standard I’ve come to expect from Zaxby’s.
I’ve noticed that Zaxby’s often responds to negative reviews with the same copy-and-paste message asking customers to email a specific address. I’ve already done so, but it feels dismissive when issues like this are ongoing. This location needs real attention and improvement, not just a template response.
… moreAmy Dorroh
I’ve been here quite a few times as they’re usually wonderful and fresh however, yesterday around 750pm I ordered 2 lemon pepper wings and things, 6 piece lemon pepper strips, quesadilla , two orders of veggie egg rolls and a kicken chicken meal. None of the lemon pepper meals had hardly any sauce on them. The boneless chicken wings were old or fried in old grease: Also had old cold fries that are barely crunchy and cold bread, it’s like zaxbys made this at lunch and let it sit there til they could hand it off. My son wanted a lime coke but this location does not have the machine that you can get flavor drinks, so he was super upset. Super disappointing with this whole experience. Attempted to call store multiple times with no answer.
… moreCotton Fluff
Made me wait to 5 minutes to order and took the other window as soon as they pulled up after me. I ordered a 5 finger plate and got 3 fingers, no toast, I also ordered a frozen lemonade and got a regular. I won’t be returning.
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