Jack Howell
Worst service I have ever experienced with a fast food restaurant!! Trying to get a manager on the phone is impossible Iv been hung up on three times and now no one is answering. Food was extremely cold and the girl up front was extremely rude! Waited 45 mins for this nasty food that I spent $60 on and is ice cold with no sauce on it!
… moreZachary
Avoid at all costs. I ordered online, never received my order, asked for a refund. They said manager will call you. Manager calls later, apologins, asks for order number which I provide. It’s been over a week, no refund. If you order online and leave without food, you just donated money to them. They have no tenders or boneless wings, so I thought surely I could at least get my 16$ back.
How foolish I was.
The manager was nice and apologetic, but what good is that when i can’t even get a refund or food?
It’s not worth it man. Zaxbys. Pizza hut. Buffalo wild wings. Just anywhere but here. If you actually recieve food for your money, youre having a better experience already.
… moreMr Libra On1
Excellent service! New GM has really turned this location into a plus. New staff with better attitudes willing to serve and get the job done. My wait time was longer than expected, but considering the chicken is made fresh, no heat lamp, I’m still pleased overall. I will return, very pleased.
… moreDawn Warner
This wingstop is straight up terrible. The staff including the Manager Val is rude and doesn’t care to speak to customers. I have had missing items, wrong orders, and just awful customer service interactions. I called tonight to find out if they are not receiving the full orders. I was told “we put whatever is on the screen in the bag.” When I called that out as not being the case for the last three months the response was “heard”. I have already spoken to the District manager Andre in the past. This lack of professionalism and accountability needs to be studied.
… moreTaiteana Sykes
I came here 02/23/26 and the food,service and cleanliness was terrible. Firstly I ordered ahead of time hoping I could skip the 45 minute wait I usually have. However once I received my food it was cold. So I asked for a remake hoping to satisfy my hunger AFTER A 45 minute wait, again I received COLD FOOD. That was my last straw. So I asked for a refund which took the whole staff and a call to whom I am going to assume is the GM. That lasted another 30 minutes of me waiting for a refund. While waiting I noticed ranch sitting outside the fridge which is the incorrect way to handle ranch; I know this because I work at wing stop for 2 years. As we continue to stand there I also see a working eating in the back(over a preparation table while smiling at us because we were irritated about our food) and multiple workers dropping/preparing food with their bare hands and never stopped to wash hands( mind you these people were cashing out people as well as THERE CASHIERS WHO WEAR SPECIFIC SHIRTS WERE MAKING FOOD). I was completely disgusted and honestly relieved I didn’t get the chance to even the food. So my “refund” was finally processed and I received half of what I paid so I spoke up and the woman who had a black do-rag over her head was very disrespectful and couldn’t count, which is required to be a manager? So I’m confused on how this is even possible. So at this point I’m constantly showing her my phone and the exact amount that came out. And she finally decides she believes me I guess. And tosses my money to me. This place is run down along with all the works. (Also multiple of them where just hired so maybe they just need some proper training) THE GM ON THE PHONE WAS VERY DISAPPOINTED HOWEVER DIDNT CARE ENOUGH TO FIX THE SITUATION BECAUE SHE WAS “off the clock” no one knew who made my order or took my order. Also let me note there are hanging wires and a water hoses just slung on the floor completely unsafe working conditions.. the fryer was dirty and the sauce wasn’t placed on a high enough shelf which QSC wouldn’t take that. oh and I was refunded cash and I paid card. DONT WASTE YOUR TIME HERE.
… moreCTX Traveler
Staff was nice and friendly. Lots of dirty tables though. Someone did come out and start cleaning up and wiping tables. Also restocked stuff because there were no straws when we got our drinks. BBQ was too spicy for my kid so he didn’t really eat. Food was good. Just wished the bone in wings were more consistent in size. They were either jumbo or tiny as seen in pic.
… moreFaith Tattershall
I get wingstop one time for the duration of my son’s yearly hospital stays. We have been here two weeks and I really just wanted some good food. I ordered 20 wings so that I can eat some now and some tomorrow. Half of my wings were mostly hard breading, and then there was some weird plastic piece in my side of flavor dip. Disappointed for sure.
… moreJeremy Jefferson
HORRIBLE WINGSTOP I hope they get shut down. They serve cold food and service is TERRIBLE. This place gives desperate even the workers. As someone who loves Wingstop I wouldn’t miss this place at all. Hopefully corporate gets into the mess of this place. Everyone should be fired and trained properly even the mangers are slow..
… moreTomiko B
The whole staff needs to be fired, including the manager (white woman with braids) . I placed an order online although my order stated it was complete. I still had to wait an additional 20 minutes just to get old cold fries and plain wings sprinkle with Parmesan they were supposed to be the flavor invasion. The blue cheese was super watery and the side of atomic sauce was half full. Also water I spent an hour trying to call the store all I got was someone answering and hanging up. SHAME ON YALL…
… moredaniela ochoa
Hailey and her team really outdid themselves! Our DoorDash order was wrong and they were really nice and corrected their mistake. They really came through and saved the rest of the night. They did it with a smile and went above and beyond to provide excellent service. They did this at 12:40am, 20 minutes before closing time!
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