X Junk
Absolutely disappointment. I order a chicken sandwich, it is literally half the size the bun (never like that before) and the bun is stale. I call in wondering what happed, guy is super nice, goes to get his manager. Came back a few minutes later to say this “Not gonna lie they said they ain’t gonna do nothing” they wouldn’t even talk to me!! Bruh, I am so unhappy with the quality of service and would give a 0 if possible. He then said “it was likely left in the oven too long” like no kidding it is shrunken lol. Terrible food, and even worse customer service. Do yourself a favor and drive to Woodhaven wingstop instead. Like seriously this is supposed to be a Chicken breast???
… moreDon G
Training opportunity for Staff. On 1/14/26 approximately 9:20pm, I witnessed a Wingstop employee touch RAW chicken with his bare hands to throw the chicken in the fryer. No gloves were used at all.Then with the same hand he touched the raw chicken, he begined touching monitor screens and packing up my chicken order.
Not once did he wash his hands after touching the raw chicken.
I watched him do this process to several other orders, along with him taking cooked chicken out of the fryer with his bare hands. No tongs were used.
I explained to the young man that this is unsanitary. I further explained that he needs to wear gloves while preparing food and handling raw meat. And those gloves should be changed as soon as he is done handling the raw meat.
The worker was VERY nice and respectful. However he also thought it wasn’t a big deal.
Please offer this worker retraining to avoid making your customers sick from salmonella poison.
… morePhillip Cook
I ordered directly from their website. It was a large order for 4 people. After the food was delivered I realized they only brought 1 of 2 bags. Called the store and they said it’s not their problem because the delivery was through doordash. I explained to them I didn’t order through doordash. He said his supervisor was too busy to talk to me. I looked at my receipt, and it clearly states that I paid wingstop, and to contact them for refunds or issues. I called the store a second time. They said it’s not their problem. I guarantee this is the last time I order from any Wingstop location.
… moreZaynah Abdul-Raheem
Everything was delicious the chicken flavors were new and we enjoyed it all
… moreLaTrease Caddell
I was placing a order, and a door dasher came in. They make the drivers make drinks for the deliveries which I thought was DISGUSTING!! THE DRIVER DIDN’T LOOK LIKE HE NEED TO DELIVER THE FOOD LET ALONE MAKE THE DRINKS. SO IF YOU ORDER FROM HERE BEWARE DRIVER ARE MAKING YALL DRINKS.
… moreHaley piasecki
Amanda is great! Her customer service is great, she handled my situation very well and had me satisfied completely!
… moreJayelynn White
Let me note that I live 4 minutes away from Wingstop. I ordered a 3 piece tender with fries. The fries were literally freezing with the wrong seasoning on them. & this is how much oil was left on my tenders.
… moreShelby
I ordered to have it delivered, but never received my order, not knowing it was through Door dash that was supposed to pick up my order. I waited for an hour, considering it was super bowl Sunday. I called the restaurant and the person I talked to was so sweet and understanding, saying he would remake my order and I would pick it up. Very accommodating and understanding. First time trying their food, and it’s pretty good, just had plain wings and fries. I’ll definitely try their wings again for sure.
… moreDonna Guajardo
Very sad order …. Parmesan garlic just consist of Parmesan cheese not even 5in the order….. they never answered the phone …
… moreBethany Johnson
Terrible customer service by the manager on staff. I placed an order online through the Wingstop app for delivery this evening at approximately 6pm. I was delivered the wrong order. I called the store as instructed to do if there was a problem with my order as the text I received stated. The lady who answered the phone was very nice and polite to me. She apologized, said my order was still there and told me that it was her fault because she handed the dasher the wrong order by accident. The name on the order I received was very similar to mine. She put her manager on the phone to make an effort to resolve the issue. The manager was rude and made zero attempt to fix it or even make things right. She first told me there was anything she could do about it because they use a third-party delivery service and that I needed to contact DoorDash. I told her that I completely understood and I did reach out to the driver and got no response or answer so how can we fix this? The first option I was given was that I could come and pick my food up. I told her I did not think that was fair considering I just paid $10 towards delivery fee and tip. The next option I was given was I could get a refund, but I would have to wait 5 to 10 business days to receive it. I would have had no problem going to pick up my order had she offered me some kind of discount to make up for the delivery fee and tip that I had already paid, a discount on my next order or simply offer to remake my order so it was hot and fresh when I got there to pick it up. The mistake was ultimately the restaurants fault because they obviously didn’t double check the order before giving it to the driver. The driver was given the order and the bag did not have a receipt or ticket on it for him to verify it was the correct order.
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