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When you’re in the mood for bold flavors and customizable wings, look no further than Wingstop Smyrna Sam Ridley Pkwy W.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Casual counter-serve chain serving a variety of chicken wings & sides.
Address and Contact Information
Address: 443 Sam Ridley Pkwy W, Smyrna, TN 37167
Phone: (615) 625-3853
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Smyrna – Information – Wings Restaurant | Wingstop
Wingstop Smyrna Sam Ridley Pkwy W. … At Wingstop in Tennessee, our devoted Wing Experts don’t mess around. Every order is ensured to be drippin’ in flavor, and …
Wingstop in Smyrna, TN
Wingstop Smyrna. 443 Sam Ridley Pkwy W. Smyrna, TN 37167. US. Open Now • Closes at 12:30 AM Wednesday. Phone. (615) 625-3853.
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Reviews
Alfonso Holt
I continuously have issues with this location. They clearly gave me a greasy sloppy mess. Grease was literally leaking through the bag and they had the audacity to send that out the door to me. Very disappointing and this is my last time Ordering here.
… moreBethany Jackson
Ordered from them and the door dasher called and told me the restaurant was closed. I called the restaurant and a woman picked up the phone when I explained that the dasher was there. She was very adamant that they gave all orders out. When I asked if she could check. She said there wasn’t a way for her to check. I can’t cancel with DoorDash as it’s already in progress with the restaurant so I would get 0$ refund and waste money.
… moreCarolina Gomez
horrible service . was greeted by a worker named ajaila a min later after recognizing me while she was on her phone. place an order ahead of time ( 2 hrs in advance to be specific) upon arrival a woman by the name of Ajaila told my husband there wasn’t an order placed under my name . sent my husband my screenshot of my order , he showed ajaila and said “well it hasn’t showed up on our screen” . he proceeded to ask for a timing when it’d be done. once again ajaila told my husband 15-30 mins. he had asked if she was sure and she proceeded to answer with a “ if not you can wait all day” unprofessional to a loyal customer for years. staff has just gotten worse on every visit. asked for corporate number and she said she didn’t know it and to google it ourselves.
… moreBrandon Ouellette
I ordered my food at 1:21 pm in store and to-go. The family that ordered before me got their food, ate, and left before my order was ready. There were some orders placed after me as well that were prepared first. I ordered 2 meals, a 10 piece boneless combo and 5 piece crispy tender combo.
At 50 minutes, I asked for a refund. The dude working the counter was friendly and sympathetic enough and said the manager had to refund it, a short Hispanic woman with gauged ears with star shaped inserts. “He’ll have to wait” was her response. So I waited. During this time, she dropped a pair of red tongs on the floor and then threw them (the staff was beefing and cursing at each other the whole time) under a table and went back preparing food without changing gloves or washing her hands. Turns out it was my food. And the fries were not how I ordered them.
At an hour, I kinda yelled behind the counter that I would like to leave since I’ve already been there an hour. I was told yet again that I’d have to wait because they were busy.
People waited to order and left without ordering because of the wait. As I mentioned the staff was yelling and cursing at each other, I assume it was at the GMs because the staff was asking for help and to have coverage to go on break/lunch and eventually just walked off.
In the end, I finally got my refund at a hour and 15 mintues, by the other GM, a dude, who was also there and observed everything.
This place is so horribly mismanaged by two uncaring GMs. Do yourself a favor and go literally anywhere else.
… moreAt 50 minutes, I asked for a refund. The dude working the counter was friendly and sympathetic enough and said the manager had to refund it, a short Hispanic woman with gauged ears with star shaped inserts. “He’ll have to wait” was her response. So I waited. During this time, she dropped a pair of red tongs on the floor and then threw them (the staff was beefing and cursing at each other the whole time) under a table and went back preparing food without changing gloves or washing her hands. Turns out it was my food. And the fries were not how I ordered them.
At an hour, I kinda yelled behind the counter that I would like to leave since I’ve already been there an hour. I was told yet again that I’d have to wait because they were busy.
People waited to order and left without ordering because of the wait. As I mentioned the staff was yelling and cursing at each other, I assume it was at the GMs because the staff was asking for help and to have coverage to go on break/lunch and eventually just walked off.
In the end, I finally got my refund at a hour and 15 mintues, by the other GM, a dude, who was also there and observed everything.
This place is so horribly mismanaged by two uncaring GMs. Do yourself a favor and go literally anywhere else.
Krystal Edwards
I placed an online order for a combo, but when I checked my bag after leaving the store, I realized my fries were missing. I immediately went back inside and told the young lady at the counter that I was missing my fries. She stared at me before asking if I had a combo—something I had already mentioned. I told her I ordered Cajun fries, and she said they were making fresh ones and it would only be a few minutes.
After waiting for about 10 minutes, I was still standing there with no update. Another employee finally asked what I was waiting for, and when I explained, she asked someone to give me fries. Unfortunately, when I checked the bag again before leaving, the fries had no seasoning on them. At that point, my wings had gone cold from the long wait, and I should have just requested a refund.
To make matters worse, I witnessed employees handling food without gloves. One employee assembling a sandwich grabbed bread with tongs but then touched it directly with his bare hands. This is completely unacceptable and unsanitary.
Overall, my experience tonight was extremely disappointing—from the lack of attention to orders, to poor communication, to questionable food handling practices. I hope this feedback is taken seriously and that steps are taken to improve service and hygiene standards.
… moreAfter waiting for about 10 minutes, I was still standing there with no update. Another employee finally asked what I was waiting for, and when I explained, she asked someone to give me fries. Unfortunately, when I checked the bag again before leaving, the fries had no seasoning on them. At that point, my wings had gone cold from the long wait, and I should have just requested a refund.
To make matters worse, I witnessed employees handling food without gloves. One employee assembling a sandwich grabbed bread with tongs but then touched it directly with his bare hands. This is completely unacceptable and unsanitary.
Overall, my experience tonight was extremely disappointing—from the lack of attention to orders, to poor communication, to questionable food handling practices. I hope this feedback is taken seriously and that steps are taken to improve service and hygiene standards.
Hallie Williams
I’ve been a few times. Each time, no food is ever ready. They wait five minutes after payment to even start making food. All the employees are too busy playing on their phones, and messing around, and barely work. The tables are always dirty. They do not wash their hands and use gloves before touching food. A lot of cussing, and inappropriate conversations. Employees sitting around. Terrible service all together.
… moreAlyssia Zamora
I ordered through the website directly. DoorDash delivered a completely sealed bag. I was missing 10 wings. I called the store and they immediately dismissed me and told me to call DoorDash. DoorDash told me I had to call the store. I explained this to the manager and all I got was attitude and told they couldn’t help me.
… moreJasmine Reese
I’m not sure why the reviews are so low, but I’ve never had a bad experience. I eat here all the time! Wings are 10/10!! The amount of traffic speaks volumes. This place is always packed with a line out the door.
… moreTate Walker
These one and two star reviews are actually lying. We did wait probably 30 minutes BUT WHO CARES I ordered a 6 piece let me tell you you are never getting 6 pieces YOU ARE GETTING 8 or 10 these workers are sent down from the heavens. Shout out Taesha she held the door for me. She’s a real one I feel apart of the wing stop family. The food was so good I didn’t even notice I was so clenched the whole time
… moreOmar Boom
I went to there website and ordered delivery. they said that it would be 55 to 70 minutes. i never even received crap. when i called them the lady there had attitude and never even helped me in any way. i asked for a refund and they hung up on me!
… more