Brad Brundage
I’m from out of town and had an amazing experience here thanks to the outstanding service! Melissa was absolutely fantastic—she patiently explained several menu items and even offered me a small sample of the Mexican Street spice to try. Her warm and friendly attitude made me feel right at home.
I had been working in a hot attic all day running cable and was really dehydrated. When I went to grab a Powerade from the soda machine and saw it was empty, Melissa noticed right away. She said, “Hold on one sec,” and came back almost immediately with the cartridges to refill it. That level of attentiveness was seriously impressive.
Melissa went above and beyond in every way. Service like that deserves to be recognized—thank you!
Oh, and before I forget the food was perfect as well!
… moreBilly Boy
Order online told me it would be up to 15 minutes. Came in at the time it told me my food will be ready. I had to wait an additional 10 minutes inside with no one other customers. Managed very poorly. If you order online pickup your order 30 minutes after placing it
… moreEmoniee Turner
Paid almost 45 dollars for 15 wings and corn. We ordered Cajun and got buffalo on more than half the order of wings.
… moreOlivia Kissam
So sick and tired of the inconsistency. I really love Wingstop and I honestly give them a lot of business. But the customer service and lack of consistency with the food is ridiculous. I got the tender meal for 2, which includes 8 tenders, large fry, 2 drinks, and two dips. Which is like $23 and then added 2 more dips to the meal. So with tax and tip, I paid $30. I walk in and of course I’m always greeted with attitude. But they precede to tell me “we just got water”. When I already paid for 2 drinks online. Which they couldn’t do anything about or refund me anything. I don’t even know why I took the cup, because I didn’t need water when I was going home to eat. So I just gave the other cup back to him. I’m pretty sure if a restaurant didn’t give you what you payed for, then adjustments should be made. I requested well-done fries. Immediately I got in the car to check them and they are insanely soggy with NO seasoning. They are supposed to be a large and they are practically the small size. The only decent thing was the tenders. Fast food should not cost this much in general, but if I’m going to pay these prices….things should be done right. I shouldn’t be paying $30 for tenders and fries. They need people that will treat their customers better.
… moreTanisha A.
Super watered down ranch, old fries, nasty chicken fingers. 0/10 and corporate gave me a $10 gift card on a $35 order. I DO NOT RECOMMEND THIS LOCATION. Also, this is NOT the first time I’ve received extremely watered down ranch. As much as it costs it should not be watered down.
… moreBrandon Warndorf
I placed an online order for 12 wing and fries. Wait time said 30 mins. I waited for 45 mins in AFTER the 30 minute wait. People who ordered in store got their food before me who ordered after I got there. The only excuse I got was they were short staff. I already expect bad service when I order their food, but this is low.
If they paid their employees more to show up to work instead of ads, they might have more customers.
The clerk working the counter was nice, but she flirted with one customer the whole time instead of trying to help her team get orders out as well.
… moreJasmary Monclova
Honestly I had the worse experience at this location. Went to pay for my order. My total was $31.82. All I had was a $50 bill. Employee refused to give me my order because they don’t expect large bills. Let’s do the math for a second, I am spending $31.80 I have a $50.00 you’re telling me you don’t have $18.20 in your cash register? And if you don’t I’m sure you could have figured something out. I didn’t go in with $100 bill. On top of them giving me a hard time after speaking to the manager they said they couldn’t give me my entire change. So I was $5 short on my change. And they had the nerve you put on my receipt that they gave me my entire change back when we both know he did not. Someone needs to check the count on the register because now they are $5 over. But in their eyes it’s ok. God forbid it was the other way around. First and last time I am ever placing an order there.
… moreDustin Hinson
Food was great. Service could’ve been better but wasn’t bad at all. Atmosphere was a little dim however it was close to 11pm. Again, food was great. Definitely recommend.
… moreGuru Prasath Ramamoorthy
Stopped by Wingstop to grab lunch for my son. We ordered a 6-wing combo with 3 lemon pepper and 3 garlic parmesan wings. The garlic parmesan was flavorful, while the lemon pepper was a little salty. Overall, it was a good, quick lunch and he enjoyed it.
… moreChubby Grandma
Today was my very first time eating Wingstop, I called in my order on Woodruff Rd. and picked it up the girl was friendly and it threw me off and I did not check my bag , but when I got home I was pissed off and the presentation was not what I thought it would be, the ranch was spilled all the way under the takeout container and throughoutthe bag, the chicken was opened and messy!! I hope you guys can rectify this because I wanted to love this and right now I wasn’t feeling it!!
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