Kendra Rucker
The employees at this location could learn how to interact with people and communicate with the customers. To say angry at my entire experience today is an understatement. To start, I walk into the restaurant and every employee looks at me but no one acknowledged me or asked if I was picking up or placing an order. It wasn’t until one of the girls was coming to the register to get an order ticket and turning around to go back to the kitchen that she decided to ask the name on my order. I tell her and she says nothing back. I placed my order online at 8:39 pm, I came in the restaurant at 9:09 (my wait was supposed to be 21 minutes). I also notice that no one in the kitchen has hair nets nor gloves on but is continuously touching their faces and preparing food. No one tells me how long the wait is going to be so I wait for 10 minutes with no update on my order. I leave back out of the restaurant. I come back 15 minutes later and the same girl I spoke to initially hasn’t even begun to prepare my order. It is not until 9:58 that I get my food. Why ask what the order name is and not clarify the order if you were confused. I will not be returning to this establishment until the employees get proper training.
… moreAYSF
It’s OK, food is basic , except if you like one of the new flavors
Tried the original spicy , BBQ and Parmigiano cheese
Staff are friendly, but it was super busy so they were slow
Bathroom was dirtiest thing I have ever seen in yrs
… moreAltair Mclean
I made an online order at 4pm to pickup at 6:30pm.. I arrived at 6:25 and first had to wait 10min before someone even acknowledged me. Then 30mins later my order was being prepared!
Food is good, but The service is horrible..
… moreRasheed Bennett
First time trying the new chicken sandwich, the mango habanero is delicious and you have to give it a try! Fries are fries. The service was fast and easy, I used the app to order and just walked in and to my order. All in all 7.5 out of 10!
… moreT B
Heavy set Muslim young lady was very rude! Ordered fries only, she told me my order would be less than 5 minutes. I waited in the store for 35 minutes. She never approached me. I had to go back to the front where another young lady was getting on/off break and assisted me.
… moreTaylor Grant
I want to make a big shoutout to the staff here and especially the manager Paul Young. I had an issue and wrote in and was contacted that same day to address, apologize and fix it. The food was great and the employees were kind and helpful too!!
… moreKevin S
We get Wingstop delivered and it still shows up hot, crispy, and ridiculously good. The fries survive the trip like champs, and the ranch deserves its own fan club. Honestly, I think the delivery driver deserves wings too for not eating ours on the way over!
… moreNasrin Mukta
I ordered a combo of 10 boneless wing and 2 sandwiches. Usually, they give ranch and and option for fries or corn. I picked corn. Once I checked the bag, there was no corn or ranch in sight. Bad service, do better next time.
… moreRoxanne Bell
Picked up online orders for Uber here and tonight my boyfriend and I finally tried it using the BOGO tenders deal. Tenders were huge and actual tenders unlike 80% of restaurants. Tasty and fresh. Also the staff is always friendly.
… moreM. Arlynda
Customer service?? Nowhere to be seen. A bunch of teenagers working (I commend you for working though). We stood for a few before we were told that they were taking online orders only. I don’t work there but had to tell a couple of customers this information.
On top of that, the food was underwhelming. Best thing was the soda.
… more