Jonathan Southworth
I went in craving a chocolate malt, and Wyatt (the guy behind the counter) was super efficient and friendly—he whipped it up lightning-fast without missing a beat, even during a busy moment. He nailed it perfectly: thick, chocolatey, malty goodness with just the right consistency. No lumps, no weak flavor—just pure indulgence in every sip. It hit the spot so hard I was grinning the whole way out!
The place has a great small-town vibe, clean and welcoming, with fun options like shakes, sundaes, and their signature blends. Generous portions at fair prices too. If you’re in Bellefontaine, do yourself a favor and stop by—ask for Wyatt to make your malt, you won’t be disappointed!
Highly recommend—5 bright, shining stars!
… moreHannah Shamp
The cakes are so good, a great pick for a summer birthday party!
Each time we’ve stopped in everyone is so friendly
… moreBradley Stengel
Ice cream is good, workers are AWFUL!!!! So rude and nasty, talk bad about customers right in front of them, and act like it’s such a pain to take orders and make them. Their attitudes have stopped us from going back
… moreKristen
My favorite location! Clean and always helpful and patient staff. They are always stocked with different ice cream sandwich flavors that are consistently make alike. Other locations I’ve been to… the staff isn’t as helpful and patient (like I get your working but still) or maybe their ice cream sandwiches are made sloppy or the cookies are too under baked (I like a soft cookie but when it taste like dough ). Also other locations could do better about having multiple flavors stocked.
This location just seems to be well managed and run ✅ also, this shop taste better, not sure if the balance of ingredients is different or what.
My husband and I stop any chance we get when visiting near by or driving through … actually we will make a trip just to come to this one haha
Owners are lovely too, met them once!
My only con is the hours, wished they stayed open til 10
… moreLaurie Spencer
We went here after visiting the pizza place next door. Everything was really good that we had, and looking forward to coming back if we come to that area again.
… moreEdward Finch
Very friendly service, delicious Custard! Definitely a place to go for a sweet cold treat!
… moreTyler Thompson
Tracey and the rest of the staff are amazing! Not going to lie, when I first saw them come to town as “frozen custard” I was thrown off. I gave it a try and it is by far the best ice cream/custard ever. It’s the only place we go to now. Their loyalty program is awesome and they are constantly experimenting with new flavors.
… moreNicholas Jenkins
First time and I wasn’t disappointed! Thank you for the amazing brownie blitz and the great service!
… moreNate Wilkins
Ate here twice during my stay in the city (Summer 2022). Still have no idea what the menu is and the people working were not helpful. Seems like a local chain version of DQ. Ordered their version of a blizzard. Not a ton of toppings in it either time. Friends were not impressed either. Pretty typical prices.
… moreJen Atkins
Super yummy as always! Love that they have weekly and daily flavors. Really love the rewards program too!
Today – July 10th, we went in after dropping kids off at camp. I accidentally ordered the wrong item, a brownie sundae with other stuff. When it came out I realized that my gluten-free self wouldn’t be able to eat said mis-ordered sundae.i asked for a cup to put part of my custard into and then promptly worked on getting out the brownies.
Gabe took notice and graciously made me the item I had truly wanted.
I have always LOVED Whit’s – at any location, but this situation that I created was kindly fixed for me. The sundae – 2nd – was fantastic!
WTG GABE! Great customer service even though I was in the wrong:). Thank you!
… more