Krista Marie
Ordered a box that was on special and charged full price. Drive through attendant wasn’t clear, had to repeat what she was saying 3x. Girl at pick up window was picking her nails with a scowl on her face and said nothing upon handing food over. The Food was good , but the service definitely needed some improvement.
… moreFern73
I asked for three plain cheese sliders and a frozen coke. They gave me a regular fountain coke.Didn’t complain about the coke in the drive thru because it’s not the end of the world. Got home to see they gave me sliders with literally nothing on them. No cheese no nothing. Cool
… moreTrina “One Gaia” Becker
A couple of weeks ago, I visited the White Castle located at 26900 Gratiot Ave in Roseville, Michigan. Known for its iconic slider burgers, this establishment offered a dining experience that was a mix of both positive and negative aspects.
Upon entering, I was pleasantly surprised to find the lobby adorned with charming Valentine’s Day decorations. The festive atmosphere added a unique touch to the typical fast-food setting, making the visit feel special and in tune with the season.
The sliders were prepared as expected, maintaining the classic taste that White Castle is known for. While these sliders are delicious, it’s worth noting that they can be a bit heavy on the stomach, so moderation is key.
One area that stood out negatively was the customer service. The staff appeared unwelcoming, and interactions felt as though my presence was more of an interruption than a valued customer experience. This detracted from the overall enjoyment of the meal.
In summary, if you’re craving White Castle’s signature sliders and appreciate a festive ambiance, this location delivers on those fronts. However, be prepared for service that might not be as friendly or engaging as one would hope. Considering these factors, I would rate this experience at three stars.
For those interested in White Castle’s unique Valentine’s Day dining experience, here’s a glimpse into their special setup:
… moreAnthony Kort
Awesome employees , awesome service , awesome great food , they were fast when I was their , they were polite , they we’re very courteous and respectful and responsive, they did outstanding and they definitely definitely earned and deserve this review. They were working their butts off and they did great and I’m very grateful and appreciative and I look forward to going back there again !
… moreTasha
The service was really good. The girls were nice and pleasant and my food was actually hot and fresh
… moreMike B
The burgers were cooked well, and the restaurant inside was clean. The only thing that needs to be approved is attention to detail from staff. Waiting almost 15 minutes for 2 small patties and a small fries isn’t what I’d consider “fast food” – and being asked twice what I was waiting for…
… moreKristen Poole
I’m am beyond disappointed. I just went to white castle excited about the 1921 burger only to get home to a piece tomato the size of penny and a soggy piece of lettuce. Not to mention my fries were so underdone, raw, they were literally still cold on the inside. I have posted pictures of how terrible it was.
… moreEric Tonn
Have a few around me but this always ends up being the store we hit. Best to go in for the order. I find that we almost always have issues with the food when we do drive thru (Cheese when we ordered without). The dine in tends to be more correct on the order.
Staff is friendly, store is clean, bathrooms are clean also.
Food is hot.
… moreN. Mayers
Lobby and restroom was dirty and unsanitary at 11am.
Food was fresh though.
Always a presence of homeless people around.
… moreChase Morgan
Terrible service and needs better management. I came in with 20 minutes after I ordered and was told my order wasn’t in the system after giving her my confirmation number.
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