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Fast-food chain serving signature beef, chicken & fish sliders, plus extras such as onion rings.
Address and Contact Information
Address: 19 Hempstead Turnpike, West Hempstead, NY 11552
Phone: (516) 483-7468
Website: http://www.whitecastle.com/
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NEWY 13 – White Castle
… HEMPSTEAD TPKE, West Hempstead NY 11552. … HEMPSTEAD TPKE. West Hempstead, West Hempstead 11552. Phone Number(516) 483-7468. PICK UP AT CASTLE. Start …
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Reviews
Sam Samaroo
Temper your expectations accordingly. Having said that, it was a great visit for their annual VDay event. For one day you can enjoy table service with some fun fast food. Burgers were good and fries were hot and crispy.
… moreErica Obrien
We were lucky getting in when it was Not busy. Service was exceptional from a wonderful lady who helped me with my coupons and order. I wish I had gotten her name, but I hope she remembers how happy she made this old lady who was buying sliders to take back home , many hours away!! I planned on freezing them and they were packed really well. She was smiling and friendly and a great representative for White Castle. My food was cooked perfectly, hot and fresh and I enjoyed my breakfast sliders.
… moreJ
Went late at night. The lady working the 4am shift was great and she was the only one working doing multiple tasks. Hard worker. She deserves a raise. I hope they pay employees extra for doing night shift because she deserves it
… moreblondy6472 D
I like the food but it does taste kind of mediocre. I got the cheese sliders and they tasted a bit better than a McDonald’s cheese burger. The fries are pretty standard. The mozzarella sticks though tasted kind of like fish, my guess is they fry it in the same oil they make their fish sandwiches in. Overall it wasn’t bad, I just think there is better food out there for similar pricing.
… moreTanika Henderson
I ordered food during my overnight shift for pickup at the drive thru. I ordered 3pc mozzarella sticks, small onion rings, 2 chicken sandwiches and a sack of clam strips to share with a coworker. After picking up the food, I got to the job and the mozzarella sticks were perfect and the temperature was still warm. The onion rings were a little overdone and my coworker tossed them in the trash. The chicken sandwiches were hard as hell, overcooked and not edible. The clam strips as well were overcooked. Whoever worked during the overnight shift Wednesday to Thursday Jan 7th to Jan 8th. You need to pay attention when cooking; serving us this horrible food. We wasted our money on this crap! This is not White Castle standards. If I could have come back I would have.
… moreNettie Sarro
When in NY you this place is a must. Staff were super nice at the drive thru. Food was hot and fresh.
… moreGio P
It’s a fast food restaurant, so you can’t expect much. This location used to be quick, and friendly, but it has changed. I ordered four sliders and they messed up my order, and they got upset because they were wrong. The person who took my orderinsisted that she never heard me order the sliders, yet there was a ticket with items on my order. It’s a shame that the quality of service has gone so low.
… moreJohn
Stopped for lunch. The staff were very friendly and polite. Food came out real fast after ordering and tasted like your typical white castle, delicious. I will be back next time I’m in the area
… moreAnthony Masi
Tonight (10/25/25) went in about 11:30pm…there was a kid hustling like a champ getting things done. The dude was doing a hundred things at once, including coordinating the staff. As a grumpy grandpa, it’s great to see a young man hustling and doing his job with purpose. Kudos.
… moreArman
Extremely disrespectful, rude, impolite employee working the counter around 9:30pm on 8/30. I didn’t catch her name, but she’s an older woman dressed like she was going to church after her shift. Possibly the manager, which makes it even worse.
I walked up to the counter and she saw me from her periphery, yet refused to make eye contact or acknowledge my presence. I stood there for at least three minutes waiting for her, or any other employee, to check in with me. They all refused to look my way, as if they were trained to do so. Then, someone else comes in and stands in line behind me, and this woman had the audacity to look past me and help the man behind me, at which point I interrupted to ask her “excuse me, am I invisible?” She then told me that the order I was picking up wasn’t ready yet. There’s no physically possible way that she would even know that I’m picking up a mobile order, or which order that would even be, but instead of taking accountability, she continued to act childish and venting to her coworkers about me while I’m still standing right there.
It’s quite possible that this experience was racially motivated, as this employee and the customer behind me were both of the same race, different than mine. What I know for certain is that that disgusting excuse for a human should not be working a customer-facing job. White Castle corporate, do better and get rid of that monster.
… moreI walked up to the counter and she saw me from her periphery, yet refused to make eye contact or acknowledge my presence. I stood there for at least three minutes waiting for her, or any other employee, to check in with me. They all refused to look my way, as if they were trained to do so. Then, someone else comes in and stands in line behind me, and this woman had the audacity to look past me and help the man behind me, at which point I interrupted to ask her “excuse me, am I invisible?” She then told me that the order I was picking up wasn’t ready yet. There’s no physically possible way that she would even know that I’m picking up a mobile order, or which order that would even be, but instead of taking accountability, she continued to act childish and venting to her coworkers about me while I’m still standing right there.
It’s quite possible that this experience was racially motivated, as this employee and the customer behind me were both of the same race, different than mine. What I know for certain is that that disgusting excuse for a human should not be working a customer-facing job. White Castle corporate, do better and get rid of that monster.