Whataburger

  3.6 – 23 reviews   • Fast food restaurant

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Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn’t help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we’re still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Whataburger 85379

Hours

FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours

Address and Contact Information

Address: 13611 N Litchfield Rd, Surprise, AZ 85379

Phone: (480) 372-2025

Website: https://locations.whataburger.com/az/surprise/13611-north-litchfield-road.html

Order and Reservations

Order: Order online

whataburger.com

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Reviews

C. T.
Management here needs to step it up. The food is great (save my fries, which were served lukewarm.) but the dining facility is not kept up to par. Food is half the game, someplace nice to eat it is totally missing here. I had to ask the staff to wipe my table down. There are presently 6 customers in the dining room. There are half a dozen tables that have not been cleaned. The drink station needs attention. In the whole place there is one, just one— empty napkin dispenser. I’m talking fries on the floor counters I wiped. The men’s room trash can is overflowing with paper towels. Chairs are pulled out from the tables. It looks like chaos.

There’s a packed of sugar lying in the middle of the floor in front of the drink station. I have watch the same employee walk over it six or seven times.

I’m looking at an exit door that is dirty with fingerprints. Windows smudged. Just little signs that the MANAGEMENT is not paying attention to their store. The place is employing many people in their teens who need training. Again, management issue. I’m watching people walk to a table they’d like to sit at and then pivot and walk to a different table because it hadn’t been cleaned since the last customer left it.

The worst part is this location is just a couple months old, being a big Whataburger fan. I guess I’ll give it a few weeks and come back.
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keith wright
Ordered 6 taquitos, 3 bacon and 3 sausage, definitely not worth the money. I would say not even a tablespoon worth of eggs
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Michael Koenig
My first trip here was a disaster, as my food took far longer than normal. The manager was apologetic, stating that they were a new store, staffed by new trainees.

I decided to give it another shot a week later, and it was PERFECT. I salute the staff and management on ironing out the wrinkles in their processes, and recommend this store highly!!!
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Stacy Knappenberger
Ordered a Whatachick’n Salad and the chicken was not added to salad. I’ve had this happen at other locations as well. I’m not sure what it looks like on their side when we order from app, but I selected chicken.
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ARI R
1st time Onion rings were soggy. 2nd time I asked for my burger to be well done only one side looked cooked. Other side pale. Cut the burger in half meat was pink gross. Each time we waited 30+ minutes. When we called to complain the burger the employee asked for me to take the burger back so they can cooked the others ide. Um…what? No more. Done with this place. Disappointed.
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Jason Gelster
Hardly any customers, still took almost 30min for food, customer service was horrible. Very short and rude, also very forgetful and you have to repeat your order 4 or 5 times. Employees were just dancing right in front of the drive thru window. I would say the 2.5 stars this location has is too good, would not recommend this location to anyone.
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Johnny Perez
Whataburger has always been a great place to eat! Super excited for this one to be opening and so close to the house.
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AceOrMatt
Food was meh not like other Whataburgers,
This location opened by our house so we were excited to try it!
1st time we went an 21 minute wait at 11:30 pm with an empty line,
2nd time they forgot one of our drinks and our food was cold
3rd time TODAY, waited in line for 30 minutes at 9:45 am and was one car in the drive through, the coffee was lukewarm and all of our food tasted like it sat out the entire morning stale and not up to par with other Whataburger!

Sorry for a Karen review but annoyed that we tried this place 3 times and all not up to par.
Disappointing Whataburger disappointing.
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Heather McDonald
Great customer service at the drive thru. Great patty melt- highly recommend this new location.
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ciara espinoza
Very clean dining room and kind employees. Constantly making sure that we are satisfied.
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